What an amazing team. I needed to sell some collectable items so I called first to find out if I needed an appointment. The young lady answering the phone was polite well mannered and informative. W... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Absolutely brilliant experience. So easy . I had a broken gold necklace to sell and it was no problem whatsoever. Adele was amazing. Once I’d had the legitimate checks ( which I'm glad of as you never... Vis mer
I purchased an omega watch for my partner. Omega inspected it and found it had fake diamond bezel. After several phone calls chasing they wouldn’t accept their error. Apparently omega is wrong but t... Vis mer
Selskapet har svart
Nicole and Hanna were amazing, explained everything properly, what I really appreciated is they are very empathetic as it could be hardnto sell or pawn something that has a lot of sentimental value,... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
H&T began serving communities around London in 1897. Since then, we have expanded to become one of the most established and leading alternative finance providers in the UK. We offer a broad range of products to our customers that include pawnbroking, foreign exchange, gold buying, cheque cashing, and retail. Since 2006, H&T has accelerated its development by adding new products and services, expanding the store network and developing a complete online service. Our continued investment in the business and the communities we serve has resulted in us growing to become one of the leading providers in the UK with over 280 stores nationwide. In August 2025, H&T Group was acquired by FirstCash Holdings Inc. FirstCash is a leading international operator of pawn stores and provider of technology-driven point-of-sale payment solutions, focused on serving cash and credit-constrained consumers. The Acquisition represents FirstCash's entry into the UK pawnbroking market. We believe everyone should be given choices in how to deal with their financial needs. We endeavour to provide the best service and the broadest choice of financial solutions for the widest group of people
Kontaktopplysninger
Times house, SM1 4AP, Sutton, Storbritannia
- 0800 838 973
- info@handt.co.uk
- handt.co.uk
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 99 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Blackpool store Excellent Service
Went into the Blackpool store and the advice and professionalism i received was outstanding!! Polite , helpful and mainly dealt with Chris and Emma , both fantastic and professional 👏 Highly recommend 👌
I found this a brilliant service
I found this a brilliant service , pleasant staff , wanted to help , and very professional at their work , a good experience and would do it again if needed.
Hamilton store Jackie and Sara lovely…
Hamilton store Jackie and Sara lovely ladies perfect in everyway brilliant service so happy
Excellent friendly service as always…
Excellent friendly service as always and a good rate too . Thanks again
Very professional...really nothing to…
Very professional...really nothing to say more.
The guys know me which makes it less…
The guys know me which makes it less embarressing.
Thanks got a few in now!
The Duke Street shop the staff were…
The Duke Street shop the staff were great thanks
Friendly efficient service
Friendly efficient service, and a good rate on Euros, plus no queueing like at the Post Office!
Poor warranty returns procedures .
Poor warranty returns procedures .
My watch that I purchased late March 2026 requires a repair under warranty , returned to the local branch who emailed over confirmation that Swiss times services will be in touch with 2 weeks .
3 weeks later my watch is still at the local branch having never been sent to the companies repair centre due to no staff member knowing the correct procedure to handle a repair claim!
It took 3 phone calls to H&T to establish the facts after the very helpful staff member at Swiss times services explained my watch has not been received .
If you are in the market for a preowned luxury watch I would suggest there are retailers out there that have better customer service procedures when things go wrong!
Updated .
Since my above review and emails pointing out the issues in their warranty procedures , Julie at the Boston branch has worked hard to resolve the issue and to the companies credit they have made every effort to resolve the solution .
Thank you for sorting!

Svar fra H&T Pawnbrokers
Visitied hamilton store staff very…
Visitied hamilton store staff very helpful
Excellent service
Excellent service, approachable staff who knew their jobs and were very helpful
Sara and Jackie were fantastic in store…
Sara and Jackie were fantastic in store today. Polite friendly and despite some technical issues we’re extremely helpful and managed to get me sorted.
Euros for Zante trip
I was dealt with politely and speedily by the assistant..she was called Madolina..very efficient. thank you 😀
Quick stop
Just went in to get links out of my watch and they did it for free. Kinda and amazing customer service. The people were fast and very helpful.
Exceptional service from Ross
Exceptional service from Ross. Great communication.
Every time I come into the Hamilton…
Every time I come into the Hamilton branch the staff can’t help you enough!!, wouldn’t dream of going anywhere else for my travel currency. Served by Sara and Jackie
HNT JEWELLERS BRADFORD JAMES ST
I would like to say Bradford the h n t James street kass the manager Sarah do fabulous good job I’m there regular customer I rember Linda manger she retired been coming 30 years ish i buy bars gold silver and use pawn know then I came today September 16 th Bradford store really polite helpful all staff especially thanks to kass manager and Sarah lovely service friendly very good always there for you helpful
Used the duke street store for travel…
Used the duke street store for travel money good exchange rate was good .
Great service
I went to Duke Street store and was…
I went to Duke Street store and was assisted by lovely Carol.So pleasant and professional.You're company are lucky to have her.Great prices also.thank you
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