I dealt with a lady called Lucy for my Ecoflow 2 River pro unit. I bought the unit from HG 3 years ago and it became faulty just inside the warranty period. Lucy was very receptive to getting this sor... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
My generator developed a fault and from the first contact, Hampshire Generators went out of their way to help me. I was kept informed at every stage of the process and contact was always polite and fr... Vis mer
Bought a EcoFlow 3 years ago and it broke recently. I got in touch with Hampshire Generators about a warranty repair and they sorted everything out with EcoFlow and after a few weeks it’s now back and... Vis mer
I ordered an EXcel power 3500i-DF from a 3rd party seller and contacted Hampshire generators to register my 3 year manufacturer warranty. Unfortunately the 3rd party i purchased the generator fro... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
We specialise in the supply, installation and service of petrol generators, diesel generators and portable power stations. We are not only online resellers - we are engineers that maintain and repair this equipment in our own workshops.
Kontaktopplysninger
Unit 4 Swanmore Business Park, SO32 2PB, Swanmore, Storbritannia
- 01329 722390
- info@hampshiregenerators.co.uk
- hampshiregenerators.co.uk
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 40 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Jackery 1000
Great price and very quick delivery, great experience from ordering to delivery
Excellent service very helpful and friendly
I made a mistake on the model I wonted when ordering online I phoned in and yeonne was very helpful and friendly sorted out my problem we drove down to exchange the item as we were travelling in a few days so could not wait for the delivery.would highly recommend their service and would order again when needed I ordered an river but should have been a delta.they could not have been more helpful.
Give them a go you won’t be disappointed 😊😊😊
Excellent service
Excellent service, item arrived next day. I has originally purchased the same generator from another company, generators center, unknown to me a scam, SO BE SURE TO AVOID
I still needed the this item, so my advise is always used a trusted company like Hampshire, I WOULD HIGHLY RECOMMEND THE SERVICE.
Great service.
Power station purchase
Very knowledgeable staff, fast delivery obviously a good product could have gone direct to the manufacturer but HG had good offer + free gift. Decent company to deal with, recommended.
So many Generator choices
We spent a lot of time looking for a new Generator.
The one we chose ticked all the boxes having so many power options. Being Dual Fuel and Key Start with 2 remote controls supplied was a big plus.
Also included was the Gas Regulator connector and tool kit etc.
Clear and precise User Manual.
Ordered and Delivered in the time stated. Well packaged and professional Courier and Excellent contact from Hampshire Generators gave us total reassurance in the Company and being a UK based company with easy contact was another plus.
To be honest we haven't actually used the Generator yet so the real test in our purchase is yet to come!!
We obviously have high hopes that we won't experience any problems.
Good support
Upon request, Hampshire Generators delayed the dispatch of my (in stock) items while I was away on holiday, which was helpful. But by the time it came to the agreed date of the new dispatch, some items somehow became out of stock. Did Hampshire Generators sell my items to someone else during the delayed dispatch? Still waiting for some items 2 weeks on.
Tarnished the experience.
Edit: Original title of review was "Mixed" (3 stars).
The items that went out of stock, which I was still waiting for, were withdrawn from UK sale by the manufacturer. This was out of Hampshire Generator's hands, was communicated by email, and refunded immediately.
They have been quick to respond to emails about all of my orders.
Actually very good service, given the disappointing circumstances.
Quick service
Phone advice was helpful before ordering and the order was processed quickly and delivered promptly. Only slight snag was the delivery was split between two days. Solar panel and leads delivered then the next day the generator.
Next day delivery
Next day delivery. Competitive price.
Great price…
They offered the best price I could find on the internet
Good price and fast delivery
Good price and fast delivery. Many thanks
Great service and excellent unit
I ordered and paid for an Excel Power XL4000i-DF 3.8KW Dual-Fuel Inverter Generator online, but needed to pick it up urgently for an event. I called and spoke to Simon, who was great, and arranged to collect it the next day, from the depot near Fareham. After connecting the battery and filling the unit with oil and fuel it started first time. Excellent!
Excellent
It was a fast efficient service and I am very happy with the Evoflow River 2 that I bought from them.
Stay Away- Drop Shipping Company
Never shop here again. Total shambles. Hard to get hold of lady in charge of orders. These people are simply a drop shipper as not got items in stock. Order Eco Flow Glacier and took over a week for them to get it in. We ordered another items from Eco Flow direct and it arrived within 2 days. Shocking company to deal with as don’t do anything in a rush. Never again and suggest buying your firms direct from the manufactures not these middle men company. Shocking.

Svar fra Hampshire Generators
The power pack does exactly what we…
The power pack does exactly what we need.
Haven't tried the solar panels yet, due to an essential missing element - sun!
The customer service was excellent.
It seemed odd that the courier held the power pack back for a day, but we still got both components on time.
Thanks.
Great company to deal with
Great company to deal with, can't say more than that other than I recommend you deal with them
Great company, terrible delivery service.
Ok, a great company. Really good customer support. Unfortunately what lets them down is they use a terrible delivery service. FedEx are as bad as Evri, and we all know how bad they are. So I would give this company 6out of 10. It would have been a 10 out of 10 had they used a delivery service that are reliable.
I ordered a spare PV cable for my…
I ordered a spare PV cable for my Ecoflow Delta Pro, it arrived in a day. I was suitably impressed as I had not paid for speedy delivery as this was a spare cable. Well packaged and competitively priced.
Excellent price
Excellent price, customer services and delivery. Cannot fault any aspect of dealing with this company!
Ok so far except solar panels turned up…
Ok so far except solar panels turned up day before generator .. not tried it fully yet
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