Aimigo (ex-Gymglish) Anmeldelser 

408
•
TrustScore 4 av 5

4,2

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Le travail régulier, presque chaque jour, sur des séquences courtes et en ayant des retours immédiats et des corrections explicites sont des point forts. Il y a aussi le côté plaisant et humoristiqu... Vis mer

Vurdert til 5 av 5 stjerner

The last time I left a comment, I didn’t mention enough the feature (AIMIGO), which I didn’t use much a few months ago. I’m really impressed by Bruno, who understands my rough French... Vis mer

Vurdert til 2 av 5 stjerner

Manque de progressivité dans les cours. Les temps simples ne sont pas encore abordés qu'il est déjà question de conjugaison complexe sans explications suffisantes. Les mots traduits mis à disposi... Vis mer

Vurdert til 5 av 5 stjerner

Frantastique is a remarkable app which I thoroughly enjoy using. The level of teaching is perfectly pitched at the appropriate standard. The AIGF videos are very skilfully created, being both entertai... Vis mer

Informasjon om virksomheten

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  3. Fjernstudiesenter
  4. Læresenter
  5. Språkskole

Skrevet av virksomheten

With over 20 years of expertise in AI, Aimigo (ex-Gymglish) is reinventing language learning by mixing AI, humor, culture, and pure joy into every service. Its mission? To keep learners motivated, engaged, and constantly progressing. And the best part – everyone can try it out for free. Aimigo (ex-Gymglish) journey began with fun, immersive Learning Series that teach languages through captivating episodes featuring unique stories and characters. According to its learners, it’s like taking a mini-holiday every day, where you can learn like a local all while enjoying the whole process. In 2024, the company introduced Aimigo Coach, a virtual personal coach that brings language learning to life through conversations and interactive activities. It’s available 24/7 and helps learners succeed in achieving their goals and getting fluent faster. At Aimigo, learning a language is about more than just vocabulary and grammar. It's an invitation to explore different cultures and connect with diverse characters, accents, and real-life scenarios – all sprinkled with a touch of humor. This approach transforms the learning experience into something memorable and reflective of how we truly communicate, work, and live together. Our language services include: 1/ Learning Series: Gymglish (English), Frantastique (French), Hotel Borbollón (Spanish), Wunderbla (German) and Saga Baldoria (Italian). Available for all levels: beginners, intermediates, and advanced learners. 2/ Aimigo Coach: Personal language coach, offering personalized conversations, exercises, and story-based learning, available 24/7 in French, English, German, Italian and Spanish.


Kontaktopplysninger

4,2

Bra

TrustScore 4 av 5

408 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 81 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,2

Alle anmeldelser

(408)

85 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Very useful and well done app

Very useful and well done app. The story mix humour and serious parts. Voices, text, grammar, vocabulary: you learn at your own speed. It is short enough to be done regularly, not bothering at all. And you can even speak with IA! I like it so much that I can’t stop after 2 years and say good bye to the Delavigne team. I warmly recommend Gymglish !

7. september 2024
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Svar fra Aimigo (ex-Gymglish)

Thank you so much for your feedback! We’re delighted to know you had a great experience with us. Wishing you the best

Vurdert til 5 av 5 stjerner

Excellent french course

Excellent french course, holds my interest. Well presented with humour. I've learnt so much in five 10 minute weekly sessions.

4. september 2024
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Svar fra Aimigo (ex-Gymglish)

Thank you so much for your review! We're thrilled to hear that you had such a positive experience with us! Best.

Vurdert til 1 av 5 stjerner

Gymglish Not Consumer Friendly

Three years ago I took a few French classes and was offered online tutorials by the name Frantastique.
Frantastique was offered at a discount because of my studies enrollment.
After 1 year, I had to stop taking French classes for personal reasons and when I tried to cancel my Gymglish subscription I could not. So I have been paying £16.20 per month for two additional years for an online app that I cannot use at this time.
This practice should be illegal. The way Gymglish sets up the billing, the consumer cannot even discontinue the direct debit. I am being extorted til 2025.
So take heed the warning ⚠️ ‼️

Your company desire for sustainability should not be met by holding customers hostage. If your company has to resort to this type practice then something is wrong with your business model.

In any event, thanks for the hard lesson learned and I am still warning your prospective customers to beware. The discount sounds great but being stuck for three years defeats the initial benefit.

24. januar 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Aimigo (ex-Gymglish)

Hello Sharon,

Thanks for your message and taking the time to share this feedback with us. We are sorry that the answers provided by our Customer Care did not meet your expectations.

However, as we mentioned to you when you contacted us asking for a cancellation of your Frantastique Premium 3 years subscription, it is mentioned in our terms and conditions that you have 15 days after your purchase to change your mind and cancel your subscription. Also, we regret to inform you that it’s not possible to pause your payments whenever you want.

Indeed we care a lot about our customers, however maintaining our company's sustainability is only possible if we expect our customers to respect their commitment as the price you are offered is directly dependent on the subscription length you choose.
It’s the reason why when you contacted us we offered to transfer your subscription to one of our other language courses or to transfer your subscription to somebody else.

Should you wish to discuss your cancellation request of your subscription, please feel free to reach out to our Customer Care team at support@gymglish.com. They will be happy to assist you and reach an agreement regarding your subscription.

We remain at your disposal for any further assistance and wish you a pleasant day.

Kind regards,
The Gymglish Team

Vurdert til 5 av 5 stjerner

Worth every penny

The lessons are entertaining but also rigorous and well structured. They are a phenomenal supplement to in-person language lessons and I feel I have made much more progress than I would have done without them. The AI conversation function is also a huge help and confidence booster.

Their customer service is also super prompt and friendly!

24. august 2024
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Svar fra Aimigo (ex-Gymglish)

Thank you so much for your review! We're thrilled to hear that you had such a positive experience with us! Best.

Vurdert til 5 av 5 stjerner

Je suis enchantée des cours avec…

Je suis enchantée des cours avec Gymglish. J’apprécie la proposition d’un apprentissage ludique autour de personnages facétieux et cependant précis car le vocabulaire et la grammaire ne sont pas négligés.

19. august 2024
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Svar fra Aimigo (ex-Gymglish)

Thank you so much for your review! 😊 We're thrilled to hear that you had such a positive experience with us! Best.

Vurdert til 5 av 5 stjerner

Toller Sprachkurs.

Ich erlebe gymglish für Englisch und frantastique für Französisch als die tollsten Sprachkurse, die ich bisher erprobte. Seit der Pandemie bin u. bleibe ich mit Spass und guten Fortschritten dabei. Die Kurse sind erschwinglich u. preislich angemessen für die Qualität.
Die Mischung aus oft witzigen Hörverständnis- Videos in normaler oder langsamer Darbietung mit Übungen zu Redewendungen, Wortschatz und auch Grammatik ist perfekt.
Hilfreich erlebe ich die Benutzung britischen wie auch amerikanischen Englischs.
Gut finde ich, dass wenig mit multiple choice Aufgaben gearbeitet wird ; solche löse ich meist gut ,aber ohne dauernden Lernerfolg. Die Videos am Schluss der Lektion aus Filmausschnitten sind oft hinreissend.
3x pro Woche Lektionen passt bei langfristiger Teilnahme gut, im 1. Jahr waren 5x super.

3. august 2024
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Svar fra Aimigo (ex-Gymglish)

Thank you so much for your review! 😊 We're thrilled to hear that you had such a positive experience with us! Best.

Vurdert til 2 av 5 stjerner

Quality drops fast

I found it fun to begin with. Then after I'd signed up and the cooling off period was over the quality dropped appreciably. There was less and less listening content. And despite my feedback I kept getting lessons on the French pension system - I'm never going to be interested in that, and why is the AI not responding to my feedback. I want to quit, but am told by Elodie at Customer Service that I can't. But as she's repeated herself in two messages I suspect that she's AI as well. My advice: watch videos for free on YouTube and save yourself a fortune.

13. mars 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Aimigo (ex-Gymglish)

Hello,

Thank you for taking the time to leave a review.

We regret to read that the answers provided by our Customer Care did not meet your expectations.

Although Gymglish has been using artificial intelligence to enhance language learning since 2004, we kindly confirm that our Customer Care team is handled by humans who strive everyday to offer appropriate answers and solutions to their beloved users.

However, as we mentioned to you when you contacted us asking for a cancellation of your Frantastique Orthographe Premium 2 years subscription, it is mentioned in our terms and conditions that you have 15 days to change your mind and cancel your subscription.

Indeed we care a lot about our customers, however maintaining our company's sustainability is only possible if we expect our customers to respect their commitment as the price you are offered is directly dependent on the subscription length you choose.
It’s the reason why when you contacted us we offered to transfer your subscription to one of our other language courses or to transfer your subscription to somebody else.

However, as we take the satisfaction of our users very seriously, we have, exceptionally, agreed to cancel your subscription and informed you of this by email on the same day.
Should you have any further questions, please contact our team at support@gymglish.com. Our team will be delighted to answer any questions you may have.

We remain at your disposal for any further assistance and wish you a pleasant day.

The Gymglish Team

Vurdert til 5 av 5 stjerner

Learning a language can be fun

The lessons seem to be tailor-made. The various dialects are meeting the reality as we recently could experience in the UK. And I love the humour. It‘s by far better than my English lessons at school.

17. juli 2024
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Svar fra Aimigo (ex-Gymglish)

Thank you so much for your review! 😊 We're thrilled to hear that you had such a positive experience with us! Best.

Vurdert til 5 av 5 stjerner

Gymglish is a good way to maintain my…

Gymglish is a good way to maintain my english, giving a regular exercise, always very entertaining and full of humor. Many thanks.

8. juli 2024
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Svar fra Aimigo (ex-Gymglish)

Thank you so much for your review! 😊 We're thrilled to hear that you had such a positive experience with us! Best.

Vurdert til 5 av 5 stjerner

Una forma divertida de aprender Francés

Las lecciones son muy entretenidas, con temas actuales. Explican una y otra vez las áreas que aún no se han aprendido.
Lo recomiendo mucho!

30. juni 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Aimigo (ex-Gymglish)

Thank you so much for your review! 😊 We're thrilled to hear that you had such a positive experience with us! Best.

Vurdert til 3 av 5 stjerner

Un peu déçue……

Un peu déçue……leçon très courte chaque jour avec grammaire et compréhension de phrases et mots : 4 exercices ensuite
Puis une petite conversation avec une application avec une IA : les fautes ne sont pas corrigées….., et l’IA ne répond pas aux questions…..j’ai demandé le nom pour traduire le “ mari de ma fille”, la reponse est
“grand son”. Je réponds que je cherche le nom de son mari et non de son fils, la question est éludée et on passe à autre chose. Je doute faire des progrès ainsi……

21. juni 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Aimigo (ex-Gymglish)

Bonjour Ghislaine,

Nous vous remercions pour votre message et d’avoir pris le temps de nous faire part de votre ressenti concernant nos leçons et notre nouvel outil conversationnel.

Nous sommes navrés d’apprendre que nos cours n'ont pas été à la hauteur de vos attentes. Nos équipes s’efforcent de proposer une méthode d'apprentissage simple, ludique et efficace. La méthode Gymglish a été conçue dans le but de stimuler l'assiduité (pour une pratique régulière) et ainsi progresser dans la langue apprise (compréhension écrite, compréhension orale, grammaire, vocabulaire, etc.).

Aussi, nos leçons sont relativement courtes (10 à 15 minutes par jour), car nous sommes convaincus que cela suffit pour progresser et surtout rester motivés. Nous recommandons des efforts concis mais réguliers et inscrits dans la durée. Cependant, nous comprenons que cette méthode ne peut convenir à tout le monde.

En ce qui concerne Aimigo, celui-ci étant en phase Beta, vos retours sont essentiels pour nous aider à perfectionner l'expérience utilisateur !
Nous vous confirmons que votre AImigo est capable de vous corriger dès qu'il remarque une erreur écrite ou orale au cours de la conversation. Celle-ci est signifiée par une petite ampoule à côté de votre message, sur laquelle vous pouvez cliquer afin de découvrir la proposition d'AImigo.

Cependant, dans une démarche d'amélioration constante, nous ne manquerons pas de transmettre vos remarques à nos équipes.

Nous restons à votre disposition pour toute information complémentaire dont vous pourriez avoir besoin et vous souhaitons une agréable journée.

L’équipe Gymglish

Vurdert til 5 av 5 stjerner

Gymglish

Gymglish a une technique d'apprentissage très efficace.
L'utilisation de l'IA au service de l'expression orale, me paraît une excellente idée.
L'équipe est très cool sur les conditions d'utilisation du site( contenu des leçons encore disponible malgré la fin de l'abonnement, par exemple)

15. juni 2024
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Svar fra Aimigo (ex-Gymglish)

Thank you so much for your review! 😊 We're thrilled to hear that you had such a positive experience with us! Best.

Vurdert til 5 av 5 stjerner

Independent of time

Independent of time, the possibilty to choose the time of study and have the results just in time

13. juni 2024
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Svar fra Aimigo (ex-Gymglish)

Thank you so much for your review! 😊 We're thrilled to hear that you had such a positive experience with us! Best.

Vurdert til 2 av 5 stjerner

Decepcionada

Las lecciones no están mal pero fue un gran error coger la suscripción de los 36 meses. Entiendo que el precio es más bajo si contratas esos meses pero lo que no entiendo es por qué no se puede llegar a ningún tipo de acuerdo por irse antes. Me han obligado a pagar los 36 meses cuando llevo más de un año sin usar la plataforma...todavía me tengo que esperar hasta febrero de 2025. Me parece una locura porque yo les he transmitido en varias ocasiones que para mi los contenidos no son tan buenos como yo los percibí al principio y no estoy haciendo uso de ello. No consigo entender cómo una plataforma así no tiene algún tipo de recurso, por ejemplo pagar una vez 20€ de penalización por cancelar la suscripción antes.

5. juni 2024
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Svar fra Aimigo (ex-Gymglish)

Estimada Anastasia,

Gracias por su comentario.

Ante todo le pedimos nuestras más sinceras disculpas si el servicio no ha sido a la altura de sus expectativas. Nos esforzamos para poder ofrecer lecciones de calidad pero entendemos que no todo el mundo apreciará nuestras lecciones y nuestro sentido del humor.
Por supuesto, nuestros cursos siguen siendo productos perfectibles y le confirmamos que nuestros equipos trabajan duro para mejorarlos constantemente.

Como se indica en nuestros términos y condiciones, dispone de 15 días para cambiar de opinión y cancelar su suscripción. Siempre hacemos todo lo posible por llegar a un acuerdo que convenga a ambas partes cuando un usuario desea interrumpir su suscripción. Créanos cuando le decimos que nos preocupamos mucho por nuestros clientes. Es una parte esencial de nuestra filosofía y misión.

Sin embargo, mantener la sostenibilidad de nuestra empresa sólo es posible si esperamos que nuestros clientes respeten su compromiso, ya que el precio que se le ofrece depende directamente de la duración de la suscripción que elija.

Le confirmamos que cuando usted se puso en contacto con nosotros le propusimos transferir su suscripción a la persona de su elección. Si lo desea podemos incluso transferir su suscripción a otra Learning Serie que le pueda interesar.

Le invitamos a ponerse en contacto con nuestro equipo de atención al cliente por correo electrónico a support@gymglish.com. Estarán encantados de poder ofrecerle una respuesta adecuada y a encontrar un acuerdo para ambas partes.

Gracias por su comprensión.

Quedamos a su disposición para cualquier otra consulta que pueda tener y le deseamos un agradable día.

Cordiales saludos,
El equipo Gymglish

Vurdert til 5 av 5 stjerner

I'm learning English with Gymlish and fun

I'm learning English for more than a year with Gymlish. I try to improve my English, especially talking. The stories and the by now well known figures are pretty nice. I like this kind of exercise, because I can keep it in my mind. I'm not good in learning vocabulary, but with all these combinations I make progress. And last but not least Bruno talks to me at the end of the lessons. I can decide by myself if I want to talk to him or if I give my answers written. That was a big surprise and I like it. The Gymlish team is very creative and attentive. So I can find new exercises every day.

8. juni 2024
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Svar fra Aimigo (ex-Gymglish)

Thank you so much for your review! 😊 We're thrilled to hear that you had such a positive experience with us! Best.

Vurdert til 5 av 5 stjerner

Cours EXCEPTIONNELS, je recommande vivement.

Il ya 3 ans j'ai décidé d'améliorer mon anglais profitant de la situation liée à la Covid, je me suis inscrite à Gymglish. Je n'ai jamais raté un seul cours (quotidien) tant je suis devenue addict !
Les cours sont construits sur une histoire très structurée avec des personnages aux personnalités très affirmées ; tout cela permet d'aborder des situations variées proches de la vie quotidienne. Les acteurs ont beaucoup de talent, la créativité est surprenante et il y a beaucoup d'humour. Les leçons sont riches en vocabulaire, en grammaire. Il y a aussi de l'audio.
On constitue un cahier numérique contenant les mots appris ou à revoir, les notions de grammaire etc...
Les méthodes pédagogiques sont excellentes et productives (je suis une ex-prof de physique) et on apprend en s'amusant, en se cultivant aussi. Ces cours sont une richesse et une ouverture sur le monde.
Vraiment, je recommande ces cours

6. juni 2024
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Svar fra Aimigo (ex-Gymglish)

Thanks a lot for your feedbacks and kind words Annick!

Vurdert til 5 av 5 stjerner

Depuis 2 ans de cours, je me suis régalée chaque jour peux aller parler en Italie sans difficulté notoire

Depuis 2 ans de cours, je me sens maintenant à l'aise avec l'Italien y compris avec ce que je trouvais difficile et ne pas pouvoir intégrer. Il faut être régulier bien sûr. Les cours sont simples à priori, ludiques et l'acquisition de la grammaire, du vocabulaire et des conjugaisons se fait progressivement et sans douleur. La relation avec l'équipe Gymlish est toujours encourageante. Le suivi est parfait. La pratique orale est arrivée dans les dernières semaines de cours et m'a fait faire un bond dans l'apprentissage.

30. mai 2024
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Svar fra Aimigo (ex-Gymglish)

Thank you so much for your review! 😊 We're thrilled to hear that you had such a positive experience with us! Best.

Vurdert til 4 av 5 stjerner

Bislang begeistert, jetzt eher etwas frustriert

Bis vor kurzem waren die Frantastique-Lektionen im Anfängerstatus die reine Freude: charmant und witzig, liebevoll illustriert und immer ein ganz kleines bisschen überfordernd - so wurde es nie langweilig. Wunderbar!
Doch seit ein paar Tagen wurde in den "normalen" Status geschaltet.
> Die Geschichten und Illustrationen sind Geschmackssache, ok. Aber es ist schön, dass jede Lektion so vielfältig gestaltet ist.
> Die Übungen sind in der Regel gut lösbar.
> Die Korrekturen sind wirklich hilfreich.
> ABER: Das Vokabular der nun französischen Anweisungen übersteigt den bisher erlernten Wortschatz. Man versteht zwar in etwa, was man tun soll, aber möchte ja auch unbekannte Wörter nicht einfach übergehen.
> Die anklickbaren Übersetzungen helfen da kaum weiter: Sie sind so frei, dass sie keine Hilfe bieten, unbekannte Vokabeln zu erschließen und diese in den eigenen Wortschatz übernehmen zu können.
> Die Konsequenz: Man muss extra im Wörterbuch oder digital nachschauen, was das eine oder andere unbekannte Wort bedeutet. Das ewige Nachschlagen ist frustrierend, weil es fast mehr Zeit in Anspruch nimmt als die Bearbeitung der eigentlichen Aufgaben. So können die Lektionen nicht mehr zügig abgearbeitet werden, und es dauert insgesamt viel zu lange. Eine Vokabelliste könnte helfen.
> Insgesamt ist mir der Lernfortschritt zu gering. Ich habe mich jedenfalls auch noch auf zwei weiteren Portalen angemeldet und bin in einem VHS-Kurs.
> Die Antworten des Service-Teams sind eher wenig hilfreich und wirken lustlos.
So macht das gerade leider weniger Spaß - dafür ist das Programm aber zu teuer!

30. mai 2024
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Vurdert til 2 av 5 stjerner

Company is not honest

Company is not honest; have a very aggressive pricing policy with constant emails and changing discount;

25. mai 2024
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Svar fra Aimigo (ex-Gymglish)

Hello Hans,

Thank you for sharing your feedback with us. We apologize for any frustration caused by our current pricing and promotional strategies.

We are currently in a phase of testing new features and offers to better serve our customers. This has resulted in frequent changes, which we understand can be confusing. Our goal is to find the best possible options for our customers, and we hope to stabilize these offerings soon.

We strive to be competitive, but we recognize that the perception of our approach matters. Your feedback is crucial in helping us refine our strategies and improve our communication.

We appreciate your patience and understanding during this period of adjustment. If you have any specific concerns or suggestions, please let us know. We value your input and are committed to making your experience with Gymglish a positive one.

Best regards,
Gymglish

Vurdert til 5 av 5 stjerner

Frantastique is fun and someone you want to be with!

It helps a lot if the experience of learning is fun, and that’s what is so attractive about Frantastique. I genuinely look forward to the lessons, so I’ve signed up for further 3 years! I have every confidence that one day I will do my school French teacher proud; (I know I can’t yet say that particular sentence in French).

6. mai 2024
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Svar fra Aimigo (ex-Gymglish)

Thank you so much for your review! 😊 We're thrilled to hear that you had such a positive experience with us! Best.

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