Sprung Gym Flooring Anmeldelser 

309
•
TrustScore 4.5 av 5

4,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I bought the 20mm rubber mats for my garden room / gym, the build was delayed and Sprung kindly stored them for me until I was ready. They were delivered when they said. Great mats, heavy! The fitti... Vis mer

Vurdert til 5 av 5 stjerner

This website was easy to review floor tile product available for my needs. They were competitively priced. Sending a sample was reassuring and their pre-sales communication was excellent. tiles arrive... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Purchased gym flooring for a converted internal room. Went straight into concrete sub-floor. Easy to install, and fits great. Relatively cold room but floor feels pretty good. Flooring is heavy duty s... Vis mer

Vurdert til 5 av 5 stjerner

Took the plunge to get some gym flooring in our summerhouse after having carpet in there for 5 yrs. its not a serious gym, turbo trainer, treadmill and multi gym and an area for the wife to do her Joe... Vis mer

Informasjon om virksomheten

  1. Gulvbeleggbutikk
  2. også i
  3. Tre- og laminatgulvleverandør

Skrevet av virksomheten

In the world of fitness, there's no room for wimps. It's a place of grit, grind, and glistening sweat. At Gym-Flooring, we've turned these fitness fundamentals into our business mantra. We're a family-owned company with a passion for pumping iron... well, pumping out high-quality flooring that is! We're all about the customer experience. Think of us as your personal trainers in the world of flooring - we're here to guide, encourage, and support you every step of the way, ensuring you're completely satisfied with your purchase.


Kontaktopplysninger

4,6

Enestående

TrustScore 4.5 av 5

309 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 100 % av de negative anmeldelsene sine

Bruker vanligvis over én måned på å svare

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,6

Alle anmeldelser

(309)

59 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 4 av 5 stjerner

Size issues

I couldn’t fault customer service and communication, absolutely brilliant. Unfortunately, while the mats were of good quality, the sizing was irregular with some matts differing by 7-8 mm in places, which affected the overall quality of the fitting, squareness and how they sat together. Shame

1. juli 2026
Logoen til Sprung Gym Flooring

Svar fra Sprung Gym Flooring

Thank you for your honest feedback, Luke. We’re pleased you were happy with our customer service and communication, but we’re sorry the irregular sizing affected the overall finish of your flooring. We completely understand your disappointment and will pass your comments on to our team so this can be looked into. Thank you again for bringing it to our attention.

Vurdert til 5 av 5 stjerner

Happy

Happy , good quality and good delivery time

29. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til Sprung Gym Flooring

Svar fra Sprung Gym Flooring

Thank you for your review! We’re delighted you’re happy with the quality of your flooring and the delivery time. We really appreciate your support!

Vurdert til 5 av 5 stjerner

Bought 15 tiles of their 20mm black…

Bought 15 tiles of their 20mm black rubber flooring. Arrived in a few days, I was contacted by the delivery company via email and phone to confirm delivery date. I was able to authorise delivery without signature. Arrived on a pallet and I got straight to installing.

Very impressed by the quality. With a metal ruler and a Stanley knife with some fresh blades, making neat straight cuts was easy - just take your time and measure twice! Leaving a few mm overlap and then banging them into place gives you the best seams.

Only a slight smell but not unpleasant and already seems to be fading after a few days. The tiles fit together well and look really smart.

25. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til Sprung Gym Flooring

Svar fra Sprung Gym Flooring

Thank you for such a detailed review, James! We’re delighted you were impressed with the quality of the tiles and that the delivery and installation went smoothly. Your fitting tips will be really helpful to other customers too. It’s great to hear the finished floor looks so smart!

Vurdert til 5 av 5 stjerner

Top quality product and service

Quality product that was easy to fit as a novice, and looks and feels great in my garage gym. Friendly and knowledgeable customer service. Quick delivery.

24. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til Sprung Gym Flooring

Svar fra Sprung Gym Flooring

Thank you so much, Mark! We’re delighted the flooring was easy to fit and looks and feels great in your garage gym. It’s also lovely to hear you were happy with our service and delivery. We really appreciate your review!

Vurdert til 5 av 5 stjerner

Great products and great company

Purchased mats for our workshop and offices at A1 Survey. Great products and great company to deal with. Excellent communication throughout and fast delivery. Customer service was excellent. Highly recommend.

29. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til Sprung Gym Flooring

Svar fra Sprung Gym Flooring

Thank you for the fantastic review! We’re delighted the mats are working well in your workshop and offices. It’s great to hear you were happy with our communication, customer service and delivery.

Vurdert til 2 av 5 stjerner

Heavy, toxic smell, still there 3+ years later

Bought the 20mm rubber gym matting which states "Binder adhesive is used which prevents strong odours" - when they were laid the smell was overpowering, to the point I couldn't use the gym for a few weeks, and then just had to. I raised it with them, they dismissed it without action, then I wrote an accurate, negative review about the issue on their site which they immediately deleted leaving only glowing reviews on the site, and I question the authenticity of some of those.

3.5 years later and the smell is still so strong that I don't want my kids to use the gym room, they probably need to be replaced and huge cost so effort.

For these reasons I don't trust this company one bit and strongly suggest they are avoided at all costs.

27. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til Sprung Gym Flooring

Svar fra Sprung Gym Flooring

Thank you for taking the time to share your experience. We’re genuinely sorry to hear that you were unhappy with the 20mm rubber flooring and, in particular, that you experienced such a strong and persistent odour.

We understand how concerning this must have been, particularly given that the room is used as a home gym and you have concerns about your children using the space. Our flooring is manufactured using a binder adhesive designed to minimise strong rubber odours, but we recognise that odour can vary depending on a number of factors, including the product, installation conditions, ventilation and the environment in which the flooring is installed.

We’re also sorry to hear that you felt your original concerns were dismissed. That is not the experience we want any customer to have, and we would welcome the opportunity to look back into the matter properly.

With the installation being over three years ago, we appreciate that this is not straightforward, but if you’re willing to contact us with your original order details, we’d like to investigate the product and the concerns you raised at the time as fully as possible.

Thank you again for bringing this to our attention.

Vurdert til 5 av 5 stjerner

Easy to order what we needed

Easy to order what we needed, Delivery was arranged to suit us. Very pleased with the flooring it is just what we need and excellent quality.

1. juni 2026
Logoen til Sprung Gym Flooring

Svar fra Sprung Gym Flooring

Thank you for your lovely review! We’re delighted you found ordering easy and that we could arrange delivery to suit you. It’s great to hear the flooring is exactly what you needed and that you’re pleased with the quality!

Vurdert til 5 av 5 stjerner

I wanted a home gym that didn't look…

I wanted a home gym that didn't look like a man cave, I chose the fabulous cork look rubber tiles. The gym is light, the flooring laid well and smooth straight onto concrete, the machinery on top of the tiles did not shift things. We have now had it down for over 6 months and I can confirm it looks great and was definitely worth the money.

9. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Great product

Great product, laid really well and non-slip as stated. Overall good customer service when wanting a specific delivery date and bespoke quote. I didn't get any notification of delivery which would have been helpful but otherwise very happy.

29. mai 2026
Vurdert til 1 av 5 stjerner

Product not delivered and lack of…

Product not delivered and lack of communication. Meant to arrive on 1st. Email from delivery company stating that if unable to deliver, there would be a £59.00 cost. No update as to specific time on the morning. Then when I rang, i was quoted a range of 11.30-1.30. At 2pm I was told between 2.30-3.30. When I rang back at 4.30pm to find out more, I was told I would get a call back and I never did. I wouldn’t mind if it hand not been highlighted about the charges for non delivery. But what about the other way around? I’ve had to move work to make sure the potential delivery was covered all day. The delivery costs are very expensive too. If communication had been decent, this mess could have been avoided.

27. mai 2026
Logoen til Sprung Gym Flooring

Svar fra Sprung Gym Flooring

We’re very sorry for the frustration and inconvenience caused by this delivery. We completely understand why you’re disappointed, particularly after rearranging your work to make sure you were available and then receiving several different delivery timeframes without a clear resolution.

We also appreciate your point regarding communication. Even when a delivery is being handled by a third-party carrier, we recognise that as your supplier we have a responsibility to help keep you informed and make sure issues are followed up promptly. Being told that you may face a charge if you’re unavailable, while then being left waiting without a confirmed delivery time, is understandably frustrating.

We’re sorry too that you were promised a call back which didn’t happen. This is not the level of service or communication we aim to provide.

We would like to look into what happened with the carrier and your order, so please contact our customer service team with your order details and we’ll investigate this further.

Thank you for taking the time to provide this feedback. It highlights an area where we clearly need to improve.

Vurdert til 5 av 5 stjerner

A seamless experience from start to…

A seamless experience from start to finish. Richard and the team reached out to offer support on measurement / quantities and were incredibly helpful throughout the purchase + installation of the flooring. I ordered the 20mm Rubber PRO Gym Heavy Duty Flooring tiles and they are perfect for my garage conversion project - I would highly recommend.

13. mai 2026
Anmeldelse skrevet uten oppfordring
Logoen til Sprung Gym Flooring

Svar fra Sprung Gym Flooring

Thank you for such a lovely review! We’re delighted you found the whole process seamless and that Richard and the team were able to help with your measurements and quantities. It’s great to hear the 20mm Rubber PRO tiles are perfect for your garage conversion. We really appreciate the recommendation

Vurdert til 5 av 5 stjerner

Superb product

Superb product. Exactly what I wants. Quick delivery and first class customer service.

26. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til Sprung Gym Flooring

Svar fra Sprung Gym Flooring

Thank you so much for your lovely review! We’re delighted you’re happy with the product and the service you received. We really appreciate your support.

Vurdert til 1 av 5 stjerner

Not great customer service

Not great customer service.
Got 2 samples which didn't do what I wanted so asked for some help or ideas as the noise was not reduced very well.
The reply I got was
"Its mainly for reduced noise below"
I replied yes that is what I want it for.
Expecting a reply with some other products or ideas.
I got no reply
Then out of the blue I got a random I guess it's a bot that sends them saying do you need help or somthing along them lines,
I replied to the email saying that I didn't get a reply from you and guess you didn't want to help me further.

No reply from that email either.

I'm guessing the after sales would be as hard to get hold of aswell.
I would expected much more woth the amount of advertising I've seen.

21. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til Sprung Gym Flooring

Svar fra Sprung Gym Flooring

You're right, and I'm sorry - you asked us a fair question about noise levels, twice and we didn't come back to you. That's a miss on our side, plain and simple and we've looked at how the enquiry slipped through so it doesn't happen again.

I'd still like to get you a proper answer on noise if it's useful - our team can talk you through what different thicknesses actually do for sound, honestly, including where flooring alone won't solve it.

Email us at info@gym-flooring.com marked for Katie and we'll come straight back to you.

Thanks for taking the time to leave the review - it's how we get better.

The Sprung Gym Flooring team

Vurdert til 5 av 5 stjerner

Great mats, customer service great

Ordered from here after checking out lots of websites. We liked the Sprung Konnecta Snowflake premium self locking gym flooring mats 20mm. 15 arrived very quickly and just as described after they sent a sample. Checked out YouTube videos but they were very easy to lay down and clicked into place. Only used the rubber hammer on a few and you need a very sharp Stanley knife. The sauna and a small heater in the room have had no effect on the mats which is great. Would definately recommend the company.

24. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til Sprung Gym Flooring

Svar fra Sprung Gym Flooring

Thank you so much, Wendy! We’re delighted you’re happy with the Konnecta Snowflake mats and found them easy to install. It’s also great to hear they’re working so well alongside your sauna and heater. Thank you for choosing us and for the lovely recommendation!

Vurdert til 5 av 5 stjerner

Very solid, heavy and durable

Arrived well packaged and delivered to the door.
Durable dense, heavy construction with pleasant spring to it and very attractive blue and grey flecks.
Easy to lay.
Tough to cut so have plenty of sharp blades for your utility knife.

1. april 2026
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv