Sprung Gym Flooring Anmeldelser 

309
•
TrustScore 4.5 av 5

4,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I bought the 20mm rubber mats for my garden room / gym, the build was delayed and Sprung kindly stored them for me until I was ready. They were delivered when they said. Great mats, heavy! The fitti... Vis mer

Vurdert til 5 av 5 stjerner

This website was easy to review floor tile product available for my needs. They were competitively priced. Sending a sample was reassuring and their pre-sales communication was excellent. tiles arrive... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Purchased gym flooring for a converted internal room. Went straight into concrete sub-floor. Easy to install, and fits great. Relatively cold room but floor feels pretty good. Flooring is heavy duty s... Vis mer

Vurdert til 5 av 5 stjerner

Took the plunge to get some gym flooring in our summerhouse after having carpet in there for 5 yrs. its not a serious gym, turbo trainer, treadmill and multi gym and an area for the wife to do her Joe... Vis mer

Informasjon om virksomheten

  1. Gulvbeleggbutikk
  2. også i
  3. Tre- og laminatgulvleverandør

Skrevet av virksomheten

In the world of fitness, there's no room for wimps. It's a place of grit, grind, and glistening sweat. At Gym-Flooring, we've turned these fitness fundamentals into our business mantra. We're a family-owned company with a passion for pumping iron... well, pumping out high-quality flooring that is! We're all about the customer experience. Think of us as your personal trainers in the world of flooring - we're here to guide, encourage, and support you every step of the way, ensuring you're completely satisfied with your purchase.


Kontaktopplysninger

4,6

Enestående

TrustScore 4.5 av 5

309 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,6

Alle anmeldelser

(309)

59 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Excellent flooring - recommend

Excellent flooring, sent quickly and looks super in my garage gym. Easy to lay 20mm thick floor. Highly recommend. My only grumble is the amount of emails they spam to you before and after ordering once you register.

31. mars 2025
Vurdert til 4 av 5 stjerner

Ordered on 26th

Ordered on 26th, arrived on 31st. Was a little worried by some other TP reviews but all arrived well and the product seems as described.

Would have liked more information regarding the delivery as it arrived unannounced, with no ETA and due to its size was on a pallet that was left on the side of the road. Luckily someone was in on the day.

31. mars 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Where are our items??

We places an order 20 days ago and still haven't received it. We called the number several times in the past 3 days and no one picks up the phone or gives us a call back. We emailed the email provided on their website and it bounced back. Starting to wonder whether the other 5 star reviews are even legit, or part of a scam. If it's not a scam, would really appreciate if someone could get back to us in regards of the items we have PAID and are waiting for.

26. mars 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great product, hassle free

Great product, really nice quality. Good price too.
I needed to amend the order and was able to do this with no hassle at all.
Friendly, helpful proactive team all the way through ordering and delivery.

25. februar 2025
Vurdert til 1 av 5 stjerner

Don't buy anything from this site

Don't buy anything from this site. Apparently looks like a scam. After placing the order, the shipment is not going through. Contacted to choose the most convenient date, I have been waiting two days at home, saying the 1st day, after contacting the them that the driver was on is way to the be in my property between 2and 4 in the afternoon. Noonday came and called me for updates. Contacted the office again saying the driver will be within one hour, Noonday came and called me. Waiting all evening. Called both seller and haulage the day after, the same. Saturday and Sunday closing days. Still waiting for my goods. Absolutely disgusting on everything 😤

25. februar 2025
Vurdert til 1 av 5 stjerner

Delivered it onto a loading bay car…

Delivered it onto a loading bay car park not even outside of the shop!

3. januar 2025
Logoen til Sprung Gym Flooring

Svar fra Sprung Gym Flooring

Dear Samantha,

Thank you for sharing your feedback, and we’re sorry to hear about your concerns regarding the delivery location.

We would like to clarify that our deliveries are handled by a trusted partner, and they operate on a kerbside delivery policy. In this instance, the driver assessed that placing the tiles on the pavement could potentially obstruct the pathway. As a result, they opted for the loading bay as the most practical and considerate location.

We sincerely apologise if this was inconvenient for you and appreciate your understanding of the delivery restrictions. Should you have any further concerns or need assistance, please don’t hesitate to contact our customer service team, who will be happy to help.

Thank you for your feedback—it helps us improve our service.

Best regards,
Sprung Gym Flooring

Vurdert til 1 av 5 stjerner

worst on-line shopping experience.

Wanted to set up a home gym as a Christmas present for the family. Ordered the flooring first on 11/11/24. As I wanted the flooring down before getting the heavy equipment I waited for a delivery date but this didn't come. Eventually told to expect delivery the week commencing 2/12/24. The delivery date kept being delayed.Eventually got my flooring on 9/01/25, two months after placing the order. No Gym for Christmas. A horrible shopping experience.

11. desember 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Would highly recommend Sprung floor

Would highly recommend Sprung floor. First time using them and I’m delighted with the result. I made a mistake on the ordering which they helpfully sorted out straight away no quibble. Very prompt delivery. Laid a double garage floor over two nights and the love the result. Tiles are heavy duty, great quality and feels like it will last forever.

Worth every penny.
JW

6. januar 2025
Vurdert til 1 av 5 stjerner

Very poor company to deal with and…

Very poor company to deal with and product is not as described. The rubber flooring arrived and it was solid mats of rubber. The idea that it is 'sprung' in any way is a bit of a misnomer.
They make a big thing about 100% refund if not fully satisfied. It took 3 weeks and several emails and calls to get a refund agreed, which turned out to be only 50% of what I originally paid. Very unsatisfied customer!

10. desember 2024
Anmeldelse skrevet uten oppfordring
Logoen til Sprung Gym Flooring

Svar fra Sprung Gym Flooring

Thank you for reaching out and sharing your concerns. We appreciate all feedback as it helps us to improve our service.

First and foremost, we’re genuinely sorry for any confusion regarding the product description. We understand how this may have caused frustration. To clarify, 'Sprung' is our brand name and not a descriptor of the product’s physical properties. We strive to ensure product information is as clear as possible, and we’ll review this to prevent future misunderstandings.

Regarding your order, it appears that the material you selected was not the one you required. While we always aim to support our customers in choosing the right product, we recommend reaching out to our team for guidance or requesting a sample before purchasing. We’re always happy to provide advice and ensure you have full confidence in your selection.

To assist you in resolving this issue, we offered to arrange collection at a reduced rate of £30.00 instead of the standard £59.00 and this collection fee was deducted from the cost of the tiles. While we understand you were hoping for a full refund, including the initial £39.00 delivery charge, we’re unable to refund shipping costs, as delivery is a completed service.

We aim to be as fair as possible in these situations, and we hope this explanation provides clarity.

Kind regards
Gym Floor Team

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