Grays Anmeldelser 1 162

The auction is simple, it can be a bit repetitive with some of the items. I also feel it’s expensive when it comes to freight. I have got jewels before over 3 different auctions. I got charged freight every time and yet the items can come all at once. $120 for 4 orders of jewels that can all fit in an envelope. Freight should be done as a seperate entity. Also I put something that I wanted to sell and no one came back to me. The prices seam reasonable, and overall it’s not bad I just feel it could be better.

Be careful about opening an account with Grays giving them all your personal and banking details. Either their dodgy employees sell your details, or their online security is crap. Had my account suspended out of the blue and when I found out about it, they first told me my account was linked to another account who breached their terms and conditions!! but when I questioned them further then they told me it was due to bidding activities! I didn’t bid for anything for nearly 6 months and prior to that I bid for some cars but didn't win any of them. Seems like they are covering up on my suspected hacked account or my personal data leaked out and someone using my details in another account. Now I’m not sure if anyone used my details to purchase a car to use in criminal activities! Not only they wouldn't tell me the exact reason for my account suspension, but they wouldn’t even tell me if there were any activities in my account for my own peace of mind as I I'm not bothered at all for not being able to deal with them anymore. I had to cancel my credit card and go through the hassle of changing many auto payments but still worried that criminals may have used my details to purchase a car under my name as they initially said my account was linked to another suspicious account before changing their story that it was due to bidding activities!! Do yourself a favour and avoid them at all costs. I’m reporting them to ACCC and weighing in whether to report them to AFP too. Looks like $10m penalty couple of years ago wasn’t enough to stop their fraudulent activities. By the way people, please don't fall for the reply below from so called caring Grays for asking to contact them to resolve this issue. They gave me the same B.S. answer. Corruption and cover up goes all the way to top. Avoid Grays like a plague.

It was a good service

Great interface for ordering, great price and estimated delivery date

Very disappointed with my recent purchase from Grays. The laptop I received had much lower specifications than what was advertised in the listing (less RAM, smaller SSD, and Windows Home instead of Pro). This experience has unfortunately affected my trust in the platform. I hope they improve accuracy and customer support for future buyers.

Don’t believe their listings. Bought a car and found multiple issues that were never mentioned. Tried contacting them, but they just kept wasting my time asking for evidence I had already provided. After a few days they refused to help without giving any proper reason. Don’t trust these guys. If there was a 0-star option, I’d give them 0 instead of 1.

Deceptive and misleading conduct which Ill be reporting to ACCC. I was the only bidder and "won" 2 items for $192 that were the exact same stock photo items advertised on ebay for $38. Grays website spruiks "competitive prices ... exceptional value ... sourced directly from manufacturer ... best value every time". If that's not false and misleading i don't know what is.

Everything was straight forward, from letting me know my order was confirmed, on the way and delivered. Quick delivery also.

Competitive pricing, easy to deal with and reasonably quick service. Only improvement could be in comms after your purchase as the link provided in confirmation email did not work.

Grays customer service was absolutely fantastic, I had some issues from my end, they were patient and very helpful. Keeping me updated and following up for me.
Descriptions are pretty accurate also, which makes remote purchases feel safer.

Auction is easy to do, and extra pricing is clear!
Pickup was easy after payment was finalised!

Took my money then proceeded to inform me many times by email and text that I had not paid
Could not contact anyone for 3 days
Stressful indeed thinking my my $12,000 dollars was gone and my goods were not paid for
Ridiculous and stressful weekend
Thanks for nothing

I have been in hospital getting cancer treatment no one called me and let me know I had no access to my email

I would never recommend they are advertising gemstones with generic photos of pink diamonds and all other gemstones. A gemstone or diamond is not a generic asset each one id different and these do not represent what you actually send out.
Untrustworthy and never answer the phone

Great service. Happy with the purchase

Very good at responding to all my enquires and corresponding via email promptly. Staff are very helpful and respectful

What a palaver. All I wanted to do was buy some wine. An hour later after trying to follow the most ambiguous and circular instructions I finally got an account (which I don't want) and your ordering system to understand what I wanted. No I didn't want to bid for a Caterpillar D10 with a spare set of tracks if I order now. And no, don't want to login again to leave this for you to digest. Spare me

As I had never used your site before I thought I would purchase a low-risk item and see how the experience was. Upon winning the item and paying the invoice, I contacted the preferred freight agent to arrange for my item to be sent. One week later I am no closer to having my item delivered. Despite the chat agent being helpful and responsive, I have now requested a refund for the item.

TRAILER HAD MAJOR CRACK IN FRAME THAT WASN'T IN THE DESCRIPTION THEN I WAS TOLD I SHOULD HAVE INSPECTED IT. SO IF I WAS IN WA I HAD TO TRAVEL ALL THE WAY TO SYDNEY ONLY TO FIND A CRACK...WHY NOT JUST PUT IT IN THE DECRIPTION AND NOT POST IMAGES THAT ARE AT MISLEADING ANGLES. GRAYS UPTO OLD TRICKS