Keyana was extremely pleasant and efficient. I first spoke with LaKeisha who was also very polite. She quickly connected me with Keyana in the correct department, explaining what I needed. Before even... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I needed to modify the start date of my policy to reflect the date of our departure flight instead of our cruise embark date - a change of one day. I simply called their customer service number, and t... Vis mer
Selskapet har svart
There was an error made on the dates of coverage which I requested to be changed to correct. after a bumpy start, this was corrected quickly and in a most professional way. Receive feedback from your... Vis mer
Selskapet har svart
The experience was great because of the pleasantness and knowledge of Keyoanna. I had many questions and she had the answers. Also, your stressless benefit program appears well thought out. Hopefully... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Aegis Travel Insurance, the travel and events division of Aegis General Insurance Agency, provides flexible protection for today’s leisure and business travelers. The company draws on more than 30 years of industry experience to deliver tailored travel and event plans – from trip and event cancellation to comprehensive emergency coverage – that help travelers maximize value without paying for coverage they don't need. Its exclusive Stress Less Benefits help eliminate out-of-pocket expenses and claim processing through 24/7 global assistance services that can coordinate care, manage disruptions, and pay providers directly during covered events. By combining customizable coverage with hands-on support before, during, and after a trip, Aegis Travel Insurance empowers customers to go insured and go ready. Explore GoReadyInsurance.com.
Kontaktopplysninger
4507 N Front St, Suite 200, 17110, Harrisburg, USA
- 1-800-774-3959
- service@goreadyinsurance.com
- goreadyinsurance.com
4,7
Enestående
202 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
GREAT customer service from Keyana
I received better service from Keyana at Aegis than I have from any person at any insurance company ever. (And I have bought a lot of insurance over the years). Keyana knew the answer to every question I asked, and she was able to do what I asked her to do with lightening speed. Plus she was pleasant and upbeat. I had never heard of Aegis before -- but based on the service I received from Keyana, I don't think I would consider any other trip insurer in the future.
14. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Aegis Travel Insurance
Wow, MB! We just shared your kind words in our group chat with Keyonna and the whole team. We think she's pretty special too. We're glad she could answer your questions. We're here to help should you need anything else. Thanks so much for putting your trust in Aegis Travel Insurance!
Very easy to modify insurance coverage…
Very easy to modify insurance coverage prior to cruise. Very professional staff!!!
13. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Aegis Travel Insurance
Thanks for the feedback! We're here to help.
She was very helpful and informative
14. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Aegis Travel Insurance
That's wonderful to hear, Linda! Thanks so much for sharing your experience with us.
The personnel I have spoken with today…
The personnel I have spoken with today (Claire and Tatiana )have been very pleasant and resolved my questions in a timely fashion.
11. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Aegis Travel Insurance
Love to hear that we have another satisfied customer! Thanks so much for sharing your experience.
great service,very friendly and helpful…
great service,very friendly and helpful agent.
11. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Aegis Travel Insurance
This review made our day, Catherine! Thanks so much for sharing your experience. Wishing you safe travels!
Excellent communication
I spoke with Claire and was given information if needing to cancel an upcoming trip. She was very professional and made me feel comfortable re: my situation at this time.
10. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Aegis Travel Insurance
That's wonderful news, Michael! We'll share your kind words with Claire. Our staff is trained to answer any of your travel insurance questions. Glad you got the support you needed. Thanks for your feedback.
My request granted quickly
My request granted quickly
9. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Aegis Travel Insurance
Thanks for sharing your experience, Orfano and Andrea! We're here to help. Wishing you safe travels!
Exceptional service!
Due to the low water problems on the Danube River, we had to reschedule our Viking River cruise. Aegis readily agreed to move the dates of coverage for our policy to the rebooked dates next May.
9. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Aegis Travel Insurance
Thanks for sharing your experience, Ed! The low water levels on the Danube have caused a lot of disruptions, but we're glad you were able to rebook the cruise and easily move the coverage over.
The rep I spoke with was very polite…
The rep I spoke with was very polite and could answer my questions. She made the adjustment in my policy and sent me an updated copy.
9. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Aegis Travel Insurance
That's great to hear, Stanley! We're glad it was so easy to make an adjustment to your policy. Our friendly staff is here to help. Thanks for sharing your experience.
Very profesional and helpful
My call was answered quickly by a "human". She was kind, professional and very helpful.
Kind regards,
Linda
8. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Aegis Travel Insurance
Yes, we agree that kind humans are the best! We're happy our team could answer your questions, Linda. Thanks so much for sharing your experience.
excellent team members and well-explained policy details
excellent team members and well-explained policy information
8. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Aegis Travel Insurance
That's what we strive for, Bruce! We're glad you got the information you needed. Thanks so much for sharing your feedback.
Knowledge and expertise of customer service.
Expertise of customer service, Keyonna.
8. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Aegis Travel Insurance
Thanks for the feedback, Bill! We'll share your kind words with Keyonna. We think she's pretty special too. Safe travels!
Was able to contact a consumer service…
Was able to contact a consumer service representative on a holiday and easily provide the necessary trip information and to pay for the insurance.
7. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Aegis Travel Insurance
That's great to hear, Clifford! We're glad our team was available for you even on a holiday weekend. Thanks for sharing your experience!
Had a problem finalizing my policy on…
Had a problem finalizing my policy on line and called main number. Person answering on a holiday (Labor day) was cheerful and informative. She helped me complete my purchase and I'm a very satisfied customer. Thanks Aegis for hiring competent and knowlegable personnel.
7. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Aegis Travel Insurance
Thanks for sharing your experience, Bruce! We're happy our team could help at the exact time you needed it. Understanding your travel insurance policy is so important, which is why we take great care to make sure our staff can answer any questions about coverage. Wishing you safe travels!
Travel insurance to France
Applying on line was easy. I also called a couple of times and spoke to 2 different specialists. They both were kind, understanding, and answered my concerns to my satisfaction and understanding.
3. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Aegis Travel Insurance
That's wonderful, Bonita! We're glad to hear the process was easy and that our staff could answer all of your questions. Thanks so much for sharing your experience.
My problem was resolved immediately
My problem was resolved immediately. The representative was very efficient and alleviated my stress after I realized I had entered the wrong trip amount.
3. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Aegis Travel Insurance
That's great news, SSL! We want your trip and your travel insurance to be stress free. Thanks for sharing your experience. Wishing you safe travels!
Kionna was warm and professional
Kionna was warm and professional. She effectively updated my policy. She shared a laugh with me. Give this excellent employee a raise!
3. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Aegis Travel Insurance
This post made our day, Angela! It certainly is nice to share a laugh with someone. We'll make sure Keyonna reads your kind words. We think she's pretty special too. Thanks for sharing your experience!
4 contacts could never answer the question....
4 contacts (one call, one chat and 2 emails) asking why my insurance does not show up under my Aegis account and never got an answer. Did get incorrect answers though - very unhappy.
I actually wondered if the individual responding was English speaking because they clearly did not read my question.
31. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Aegis Travel Insurance
Thank you for sharing your feedback, Debbie. We sincerely apologize for the frustration you've experienced.
After reviewing the matter, we identified an issue that prevented your policies from linking correctly to your account due to mismatched information. A member of our team recently reached out by phone and left a voicemail, and we also sent a follow-up email with additional information.
We appreciate you bringing this to our attention and welcome the opportunity to ensure everything is resolved to your satisfaction. Please don't hesitate to contact us if you need any further assistance.
articulate staff with helpful…
articulate staff with helpful assistance.
3. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Aegis Travel Insurance
Thanks for sharing your experience, Roger! We're glad our team was able to provide the assistance you needed. Wishing you safe travels!
Always purchase with Aegis
Always purchase with Aegis. Great customer service.
1. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Aegis Travel Insurance
That's great to hear, Miriam! We're glad our team offered the support you needed. Safe travels!
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