Been a customer for over 6 years now, nothing but an overall great service. Their plan price is unbeatable, and their customer support help you get things done quickly, like the fact that you can reac... Vis mer
PhoneBox
Vurderingen av denne virksomheten er utilgjengelig som følge av en overtredelse av retningslinjene våre.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I contacted online support after not being able to get a promo link to work when activating my service. Mae was able to get the promo price added and made sure my account was all good. I've alrea... Vis mer
I needed a phyical sim card because my phone isn't compatible with esims. I couldn't activate them (i tried two different sim cards) so I walked to the Phonebox shop to get help. Sirine helped me wit... Vis mer
I've recently moved to Canada & I was struggling to set up my new eSim due to a line issue. I used the online chat which I found extremely easy & I was assigned Katrina as my chat agent. She was so un... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
"PhoneBox is a Canadian wireless provider offering prepaid and postpaid phone plans to clients within USA and Canada and across the world. We offer 5G, unlimited calling and texting to all our customer without any contracts or credit checks. Get nationwide coverage on the largest networks in USA and Canada. PhoneBox offers an affordable alternative to students, immigrants, travelers and visitors who do not want to commit to long term contracts. With free delivery across the world, you can get your SIM card or eSim before you travel. Get more with PhoneBox!"
Kontaktopplysninger
658 SEYMOUR STREET, V6B 3K4, VANCOUVER, Canada
- +1 (855) 886 0505
- services@gophonebox.com
- gophonebox.com
Brudd på retningslinjene
Regarding eSIM application
Regarding my new eSIM application, the agents Katrina and Jessa were very kind and explained the procedure clearly and an easy-to-understand manner. They also waited patiently while I took the time I needed to prepare the information required. Thanks to their support, I was able to complete my request comfortably and quickly. In addition, they recommended a promotion that suited my needs, which was very helpful. Thank you very much.
Katrina was very helpful
Katrina was very helpful. Overall was Phonebox very good accessible and through all my trip in Canada the perfect choice.
really appreciate Sammie’s help
really appreciate Sammie’s help. She/He is very professional and patient. Thank you so much!
Thanks to Katrina everything was easy
Thanks to Katrina everything was easy
Patient and professional service by Sammie
I would like to specifically thank Sammie for the excellent customer service.
Sammie was extremely patient, professional, and very friendly throughout the whole process.
Everything was explained clearly, and my issue was solved quickly.
Really appreciate the great service attitude. Highly recommended!
궁금한 부분이 많아서 카톡으로 질문을 많이했는데 Winny님께서 아주…
궁금한 부분이 많아서 카톡으로 질문을 많이했는데 Winny님께서 아주 친절하게 답변해주셨어요:) 감사합니다
eSIM for my new phone
I need an eSIM for my new phone. I chatted with Jessa , and gave her all the information. She told me I will get a prompt message then add eSIM, I waited for all night, didn’t get done.
Tonight I chatted with Alvin, he set up eSIM very quick, I only wait for 20 minutes.
20 minutes after I didn’t get prompt message, so I chatted with Mae, he kindly guided me to download eSIM. Finally I got my number in my new phone.
I appreciate Alvin and Mae’s help very much.
I didnt understand well about how much…
I didnt understand well about how much i should pay for. But, Jun answered as much as i can understand.
Helpful and thoughtful
Katrina was quick with the help and even came back to check if I wanted my line reactivated when I forgot to do that after registering my new sim. Currently also impressed with the current plan as far as data for price goes.
Need physical sim card
For some reasons, I need to switch my esim to physical sim card with same number. I reached the live chat from the phonebox website, Katrina helped me and answered all questions quickly. I am happy with all serviced provided by Phonebox. Thanks
Katrina kindly and professionally…
Katrina kindly and professionally helped me solve my account issue. Thanks so much. The help is greatly appreciated.
I don’t know my PIN number and the 24/7…
I don’t know my PIN number and the 24/7 agent replied with patience, they actively offering help
Good company
Good company. Good experience. Always response quickly through live chat and solved issues. Thanks to Ysabel for help.
Big thanks to Winny for the great help…
Big thanks to Winny for the great help today. Winny made the eSim conversion process easy and stress-free. Very professional and kind service. Highly recommend!
제가 귀찮게 여러 질문 드렸는데 Winny 님 께서 친절하게…
제가 귀찮게 여러 질문 드렸는데 Winny 님 께서 친절하게 알아봐주시고 설명해주셨어요 감사합니다. 행복한 시간 보내며 좋은 연말 되세요!
thanks for the custom service
thanks for the custom service! thanks for the manderin servicer Samansha! smoothy and proficiently
operation!
Gigi님 진짜진짜 친절하게 궁금했던 점 다 해결해주셨습니당 !!
Gigi님 진짜진짜 친절하게 궁금했던 점 다 해결해주셨습니당 !!! 정말 감사해요 !!!
Smooth service
Smooth service, good pricing. All my questions were answered quickly. Jessa did a great job.
Todos el equipo ha sido muy amable y…
Todos el equipo ha sido muy amable y resolutivo. Muchas gracias Katrina por hacerlo fácil!!
문의사항에 대하여 빠른 피드백 좋음.
문의사항에 대하여 빠른 피드백 좋음.
특히 Winny의 친절한 상담에 어려움없이 사용합니다.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.
