PhoneBox 

I was having a difficulty with log in. Agent JUN helped me out so kind and fast.

I was looking for another carrier's plan because the current plan was expensive, but it was convenient to answer kindly and exchange it in the same language. Her name is Winny.

Sammie provide excellent service to figure out my problem.

我对贵公司的员工Samantha的工作态度和效率非常满意。谢谢☺️

Fast, helpful response to requiry

YSABEL fast and quick assist with bill

The website really has quite some bugs and not many features - but the support team is always very helpful. Marinila solved my problem fast and friendly!

When I experienced a credit card issue which caused failure in service extension, Katrina (PhoneBox support) helped me to quickly resolve the issue so I experienced no service disruption. Thank you for your quick and effective service!

I had an issue with a data overage charge on my bill, and the support team handled it very professionally.

They took the time to review the details carefully, explained the situation clearly, and adjusted the charge based on the usage notification I had received.

Communication was prompt and polite throughout the process, and I really appreciated their willingness to escalate the issue and find a fair solution.

Thank you to the support team for the great customer service.

I've heard before that it's hard to get in touch with the customer service of phone box, but I'm very satisfied with the service I received this time. Here, I'd like to thank the customer service representative, Sammie.

客服Sammie很有耐心👍建议提干加薪！

After review my phone wasn't compatible with esim but they did their best to get me a physical Sim quickly

由于没有提醒意外的流量扣费，拨打客服电话Samantha态度非常好，且对处理情况进行跟进回复。得到了满意的处理结果。非常感谢Samantha从客户角度出发的处理态度。

I am totally satisfied with the PhoneBox service.
Nice price and quality. Additionally, free international calls and texts.
And the most important thing is the kindness that no one can follow.
Especially, I want to appreciate 'Winny'. Thank you for helping me in Kakaotalk chatting.

제가 이 앱을 처음 이용해서 모르는것도 많고 궁금한것도 많은데 Jun님이 항상 친절하고 빠른 답변으로 궁금했던 부분들을 잘 알려주셔서 캐나다에서 잘 사용하고 있습니다 너무 감사합니나!!😁😁

I had some questions according to my prepaid plan. I send them an email and not even 10 minutes later I had an answer and the issue was solved. A big thank you towards “Juz” who helped me out in my situation and was really friendly aswell as fast in replying.
Thank you so much “Juz”, they need to give you a raise.

Ysabel is very helpful agent and I have a great customer service experience. Well done!

Needed to add a new SIM to existing account as we changed phones. Katrina was awesome. Thank you.

Samantha is really helpful. Response quickly and found the solution I am happy with. Thank you Samantha!

Sammie is very nice. Who is friendly and very patient and solved my problem perfectly.
Thanks very much!