Been a customer for over 6 years now, nothing but an overall great service. Their plan price is unbeatable, and their customer support help you get things done quickly, like the fact that you can reac... Vis mer
PhoneBox
Vurderingen av denne virksomheten er utilgjengelig som følge av en overtredelse av retningslinjene våre.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I contacted online support after not being able to get a promo link to work when activating my service. Mae was able to get the promo price added and made sure my account was all good. I've alrea... Vis mer
I needed a phyical sim card because my phone isn't compatible with esims. I couldn't activate them (i tried two different sim cards) so I walked to the Phonebox shop to get help. Sirine helped me wit... Vis mer
I've recently moved to Canada & I was struggling to set up my new eSim due to a line issue. I used the online chat which I found extremely easy & I was assigned Katrina as my chat agent. She was so un... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
"PhoneBox is a Canadian wireless provider offering prepaid and postpaid phone plans to clients within USA and Canada and across the world. We offer 5G, unlimited calling and texting to all our customer without any contracts or credit checks. Get nationwide coverage on the largest networks in USA and Canada. PhoneBox offers an affordable alternative to students, immigrants, travelers and visitors who do not want to commit to long term contracts. With free delivery across the world, you can get your SIM card or eSim before you travel. Get more with PhoneBox!"
Kontaktopplysninger
658 SEYMOUR STREET, V6B 3K4, VANCOUVER, Canada
- +1 (855) 886 0505
- services@gophonebox.com
- gophonebox.com
Brudd på retningslinjene
Been a customer for over 6 years now
Been a customer for over 6 years now, nothing but an overall great service. Their plan price is unbeatable, and their customer support help you get things done quickly, like the fact that you can reach their 'human' customer support rep instead of an AI like most companies. Thanks to TZ for your help.
Jun told Very smooth process and fast…
Jun told Very smooth process and fast response. Jun was extremely helpful and handled everything perfectly. Highly recommend.
Nice service
Nice service. Ayaka did a an amazing job. Recommends!!
Got a great service from TZ
I had a great experience with PhoneBox, and TZ was incredibly helpful throughout the process. He answered all my questions about the data plans and made the setup super easy. It’s rare to get such personalized service these days. Highly recommend!
I was attendent by Emina and she was…
I was attendent by Emina and she was perfect. Finished my problem.
New plan activation
Sheree helped me a lot with my new plan activation. Thank you so much.
Phonebox service has been awesome
Phonebox service has been a savior! The service consistently works well, and when we need to renew it we've had professional, friendly, and fast service. Zarah helped me this evening and within minutes the service was renewed and running again. Thank you so much!
I purchased an eSIM they never informed…
I purchased an eSIM they never informed me before the purchase that I would have to send them an email with my EID in order to activate eSIM. Very suspicious. They sent an email saying their policy is no longer to use QR code, but for me to send them my EID. I requested a refund and have heard nothing.
Thanks Sirine!
I needed a phyical sim card because my phone isn't compatible with esims. I couldn't activate them (i tried two different sim cards) so I walked to the Phonebox shop to get help. Sirine helped me within five minutes to activate it🙏. Such a friendly and fast Service!
Thanks
Changes needed for better results
I was setting up multiple lines some did work right from the start the other once i Had to work on for days to get it done. The Referral links do not work. and it seams like as if there is a virtual assistance working the system I Had to sit on the PC for Over 6 hrs. and still not done. The plan itself is great and working good but it takes to long to get problems solved when needed. They do not support Transfer of E sim from one Phone to the next and charge you every time you need to transfer to a new phone.
Sheree was great!
Thank you very much Samantha
Thank you very much to PhoneBox for kindly arranging a Mandarin-speaking customer service representative to help me solve the problem that had been bothering me. Samantha is a very patient and professional customer service representative. Her attitude is also very gentle, feeling like the warmth of spring. I will recommend my friends to use PhoneBox.
빠른 응답과 정확한 안내에 감사드립니다.
빠른 응답과 정확한 안내에 staff Winny 님께 감사드립니다.
Always answer to my question kindly
Always answer to my question kindly. I could feel they are really concerned my issue and try to solve it.
Thank you to Sheree for fast and nice…
Thank you to Sheree for fast and nice response!
I was truly impressed and touched by…
I was truly impressed and touched by your staff member, Surine — not only because of her professionalism, but also because of her patience and thoughtfulness. I even feel a bit regretful about transferring to another company
谢谢Samantha
谢谢Samantha,服务态度很好、回复及时,尤其是中文回复,解决了问题,非常棒👍
thank you PhoneBox, specially Chinese service. thankyou annie, your service is so nice and so kind. you are the best.
thank you PhoneBox, specially Chinese service. thankyou annie, your service is so nice and so kind. you are the best.
Dette er Trustpilot
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Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
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