I ordered 2 swimsuits in my normal size but they didn't fit at all. I emailed them and same day was able to return and exchange for another size. Excellent customer service with real people who care a... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I really liked the material and overall quality of this bikini. I ordered an XS, but unfortunately the cup size was too big and didn’t fit properly. I’ve bought from this brand before (a triangle bi... Vis mer
I really like the idea of this brand. It is women and family owned. It is handmade. It is very beautiful and elegant. How just like most great things eventually it becomes about the money…the bottom l... Vis mer
The wife stated that these pieces from gooseberry intimates & swimwear are the most comfortable she has in her vast and expensive collection. But I didn’t get them for her because they were ’comforta... Vis mer
Informasjon om virksomheten
Om Gooseberry Intimates
Skrevet av virksomheten
Gooseberry Intimates is a premium lingerie and intimate wear brand dedicated to empowering women to feel confident and comfortable in their own skin. With a focus on high-quality materials, expert craftsmanship, and a commitment to body positivity.
SHOP NOW
Follow us
Kontaktopplysninger
Indonesia
- gooseberryintimates.com
4,0
Bra
2k anmeldelser
Har svart på 10 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Inaccurate
Picture and description of item was inaccurate. Was assuming both top and bottom but only came with the top.
2. april 2026
Svar fra Gooseberry Intimates
Hi Timothy,
We’re sorry to hear about the confusion.
All of our bikinis are sold as separates, which is outlined on the product page—this item is listed and described as a bikini top only. The imagery shows a styled look, and the matching bottoms are suggested separately under “Complete the Look” for customers who wish to purchase the full set.
Additionally, this item was part of our final sale selection, which is clearly indicated on the product page and at checkout.
We appreciate the feedback and will continue working to ensure product information and merchandising are as clear as possible for our customers 🤍
I ordered 2 swimsuits in my normal size…
I ordered 2 swimsuits in my normal size but they didn't fit at all. I emailed them and same day was able to return and exchange for another size. Excellent customer service with real people who care about the brand and its customers. Hopefully the new suits fit!
27. april 2026
Anmeldelse skrevet uten oppfordring
Not as expected, poor quality.
I was so excited to order from this brand. I will hand it to the marketing team because the product looks beautiful on socials and looks expensive and high quality. The actual product is terrible. Arrives in small, dirty poly bag, with a white size sticker smacked on the plastic like it was picked out of a bin at SHEIN. The branding and packaging is terrible for what you would expect from a luxury brand that charges $128 for pajama pants. The lace bra and underwear set was very cheap material and elastic. I’ve seen better products on Amazon for half the price. They sell the image of luxury, but I guarantee you, this is not it. The fit and size charts are way off and not correct.
Do not waste your money, there are so many brands that offer better than this.
13. april 2026
Svar fra Gooseberry Intimates
Hi Lisa,
We’re very sorry to hear this was your experience — it’s certainly not the standard we aim to deliver.
All of our pieces are carefully handmade and we take great care in sourcing high-quality fabrics for every design. We pride ourselves on creating timeless pieces that are made to last, so it’s disappointing to hear that this didn’t come through in your order.
We also appreciate the feedback on packaging and sizing, as this is something we’re continuously working to refine and improve.
Really Love it
30. mars 2026
Always happy with Gooseberry
27. mars 2026
the perfect one piece
I am 5’6 about 155 pounds and absolutely love this bathing suit. The material is very soft and sculpting!
9. april 2026
Love this brand and the team are great…
Love this brand and the team are great very helpful
23. april 2026
Anmeldelse skrevet uten oppfordring
So snatching
Wore this to Miss universe state finals and my body was SNATCHED at all times
25. mars 2026
it didnt come in the cute swim bag it's…
it didnt come in the cute swim bag it's known for so it made me question if I even got it from the real company
6. april 2026
Svar fra Gooseberry Intimates
Hi Stephanie,
We’re so sorry for the confusion here. The swim bag is actually a complimentary gift that’s included with certain orders, rather than an item that’s purchased separately.
That said, it looks like our fulfillment team may have missed including it in your package, and we completely understand how that would be disappointing. If you had reached out to our customer service team, we would have been more than happy to make this right for you.
Please feel free to contact us directly and we’ll take care of it 🤍
Missing parts of my order.
Only received the bottoms to the bikini I ordered…no top! I have emailed twice. No response from Gooseberry. There is no customer service number to call. Very frustrated. This is my first experience with Gooseberry...not going well.
31. mars 2026
Svar fra Gooseberry Intimates
Hi Alicia,
We’re sorry to hear about your experience and understand how frustrating this must have felt.
After reviewing the order, it shows that only the bikini bottom was purchased. Our bikinis are sold as separates, allowing customers to mix and match sizes and styles, which is why a top would not have been included unless added to the order.
We can also confirm that our team responded to the email within a few hours. While we don’t offer phone support, we do aim to provide prompt and helpful assistance via email at all times.
If there’s ever any confusion before or after placing an order, our team is always happy to help clarify and assist 🤍
The bottoms
The bottoms, have zero stretch in the fabric so there is no way without ripping the fabric to pull the underware up over your hips. I weigh 124 pounds I am five foot six inches tall and I ordered a size small, I thought that this was a respected underware brand and now I can see that the brand is selling trash. I will never order from this brand again. Unacceptable.
6. april 2026
Svar fra Gooseberry Intimates
Hi Mary,
We’re sorry to hear the fit didn’t work out for you.
Our pieces are designed with specific fabrics depending on the style, and some offer less stretch than others to achieve a particular fit and finish. We always recommend checking the product details and sizing guidance prior to purchase to ensure the best fit.
We can also see this order included final sale items, which are clearly marked and not eligible for returns or exchanges. That said, our customer service team is always available to help with sizing or product questions before ordering, but we didn’t receive any outreach in this case.
We truly appreciate the feedback and will continue working to improve clarity around fit and fabric across our product pages.
My order was shipped so quick and I’m…
My order was shipped so quick and I’m obsessed!! So cute and flattering
23. mars 2026
Just spent $70 on something that…
Just spent $70 on something that doesn’t fit, was never worn and was not accepted for return. Will never order again but stuck with quince that is customer friendly.
23. mars 2026
Svar fra Gooseberry Intimates
Hi Elizabeth,
We’re sorry to hear the item didn’t fit as expected.
The piece purchased was part of our final sale selection, which is clearly marked on the product page, at checkout, and in the order confirmation. As noted, final sale items are not eligible for return, refund, or exchange.
We always recommend checking the size guide and product details prior to purchase, and our team is available to assist with sizing questions before ordering to help avoid situations like this.
We appreciate the feedback and will continue working to make this information as clear as possible for our customers.
good quality
good quality. definitely size up because the suit is very tight. four stars only because i'm 5'8 and my torso is definitely long and i felt like it is almost to short.
6. april 2026
Sizing problems
I really liked the material and overall quality of this bikini. I ordered an XS, but unfortunately the cup size was too big and didn’t fit properly. I’ve bought from this brand before (a triangle bikini) and had no issues, but I think because this is a bandeau style, you need a bit more fullness for it to sit nicely.
It would be great if the cup sizing was adjusted to better suit smaller sizes or if the store did more options with sizing. I also paid an extra $50 for express shipping, which was disappointing considering the fit didn’t work out.
4. april 2026
Good
I really like the idea of this brand. It is women and family owned. It is handmade. It is very beautiful and elegant. How just like most great things eventually it becomes about the money…the bottom line. So now i have noticed they are using uglier cheaper white label which. Also you never really know what color, size or quality you are actually going to get. I think the prices are expensive so it should all be equally elegant, classy and no corners should be cut. On a personal note I also think that the brand could use a greater variety of model shapes so we can see if it would look at all good on anyone who is not a clothes hanger. Delivery was good. Order came correct. Quality of product could be a little higher for price.
4. april 2026
I thought for the price the bathing…
I thought for the price the bathing suit isn’t anything special and I don’t like how many emails this company sends
19. mars 2026
Charging a high amount for shipping and…
Charging a high amount for shipping and then charging a high amount for a return additionally is just bad customer service.
30. mars 2026
I have bought 2 of the one piece…
I have bought 2 of the one piece swimsuits! I love the way it hugs my midsection. It give it a great support to look flawless. It fits well & very sexy at the Same time. Definitely looking forward to future purchases
1. april 2026
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.