Our driver did not meet us inside. We were given conflicting information as to why (no room in lot… although he was in the lot and there were ample spots available). Also our driver had questionable... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Very easy to book, the attendant on the chat was really helpful and able to book us a van in a couple of hours on a busy day. The driver, Rogério, was very friendly and excellent driver, taking us t... Vis mer
Ricardo was absolutely amazing. He gave us very detailed instructions of how to meet him. This was the easiest private driver service we have ever used. He was very polite and a very careful driver, e... Vis mer
Selskapet har svart
Driver was friendly and made the ride personal for us. He knew all the staff by name at the resort and addressed them warmly and professionally. Never was concerned about his driving. Very punctual.
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Established in 2010, FastPass has connected thousands of passengers to a huge quantity of professionals, licensed and insured drivers. We offer a plataforma online to book your transfer services at the lowest and most competitive rates in the market, combining 24/7 customer service with real-time control and management. Our rates cover all taxes, fees, tolls and gratuities. Everything can be done at the time of the booking and through the website quickly and safely.
Kontaktopplysninger
255 S Orange Avenue - Suite 104 #1266, 32801, Orlando, USA
- +1 (888) 671-7794
- info@gofastpass.com
- gofastpass.com
4,5
Enestående
716 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 62 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Overall my experience was great
Overall my experience was great. We did have a driver change midway, but this was communicated with us in advance. There was delay in pickup #2 due to an accident and subsequent traffic. However, the driver communicated this with us as well. We were never greeted with a sign as advertised, but the communication was great so we were able to find our sprinter at the cruise port.
I would definitely use this service again for family travel.
21. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Gofastpass
Thank you for your 5-star review. ⭐⭐⭐⭐⭐ We are truly honored by your trust and delighted to know your experience met our high standards. Delivering a refined, reliable, and seamless transportation experience is at the core of what we do. We look forward to welcoming you again and providing the same level of excellence on your next journey.
Everyone was great However!!!!
Everyone was great. However I was in the hospital and had to cancel the trip for me and my husband. But the other two passengers were able to go on this trip. I was surprised that your company charged me the same for two people as it was for four people. I really thought I’d get back a Credit
20. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Gofastpass
Thank you for your 5-star review. ⭐⭐⭐⭐⭐ We are truly honored by your trust and delighted to know your experience met our high standards. Delivering a refined, reliable, and seamless transportation experience is at the core of what we do. We look forward to welcoming you again and providing the same level of excellence on your next journey.
Perfect!!
Perfect!!! Driver stayed in contact us and was waiting when we got off the ship. Will definitely recommend and use in the future.
21. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Gofastpass
Thank you for your 5-star review. ⭐⭐⭐⭐⭐ We are truly honored by your trust and delighted to know your experience met our high standards. Delivering a refined, reliable, and seamless transportation experience is at the core of what we do. We look forward to welcoming you again and providing the same level of excellence on your next journey.
The driver was on time
The driver was on time, professional, and polite. His vehicle was clean and comfortable.
21. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Gofastpass
Thank you for your 5-star review. ⭐⭐⭐⭐⭐ We are truly honored by your trust and delighted to know your experience met our high standards. Delivering a refined, reliable, and seamless transportation experience is at the core of what we do. We look forward to welcoming you again and providing the same level of excellence on your next journey.
Geraldo was professional and friendly
Geraldo was professional and friendly. Excellent service.
18. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Gofastpass
Thank you for your 5-star review. ⭐⭐⭐⭐⭐ We are truly honored by your trust and delighted to know your experience met our high standards. Delivering a refined, reliable, and seamless transportation experience is at the core of what we do. We look forward to welcoming you again and providing the same level of excellence on your next journey.
Great customer service
The customer support person was awesome. Very pleasant, knowledgeable and seemed to be a very kind person who truly cared about providing me with a very smooth and successful experience.
Thank you
16. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Gofastpass
Thank you for your 5-star review. ⭐⭐⭐⭐⭐ We are truly honored by your trust and delighted to know your experience met our high standards. Delivering a refined, reliable, and seamless transportation experience is at the core of what we do. We look forward to welcoming you again and providing the same level of excellence on your next journey.
We had the best experience
We had the best experience. Booking was made easy and the staff was helpful with all the questions I had. It was very reasonable priced and convenient. Communication was amazing, our driver was on time and super nice. We needed transportation from our cruise to a hotel in Orlando. They provided car seats and boosters which was amazing. Highly recommend this company and will use them in the future.
13. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Gofastpass
Thank you for your 5-star review. ⭐⭐⭐⭐⭐ We are truly honored by your trust and delighted to know your experience met our high standards. Delivering a refined, reliable, and seamless transportation experience is at the core of what we do. We look forward to welcoming you again and providing the same level of excellence on your next journey.
Bruno
Bruno, our driver was fantastic. A safe and comfortable ride. He provided great tips from a local perspective. Much appreciated!!
12. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Gofastpass
Thank you for your 5-star review. ⭐⭐⭐⭐⭐ We are truly honored by your trust and delighted to know your experience met our high standards. Delivering a refined, reliable, and seamless transportation experience is at the core of what we do. We look forward to welcoming you again and providing the same level of excellence on your next journey.
Great experience!
Giovana was extremely friendly, professional, timely, and a safe driver in very nice vehicle. She’s the best!
10. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Gofastpass
Thank you for your 5-star review. ⭐⭐⭐⭐⭐ We are truly honored by your trust and delighted to know your experience met our high standards. Delivering a refined, reliable, and seamless transportation experience is at the core of what we do. We look forward to welcoming you again and providing the same level of excellence on your next journey.
Fabricio was there a little early which…
Fabricio was there a little early which was great. He was a good driver and very friendly
7. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Gofastpass
Thank you for your 5-star review. ⭐⭐⭐⭐⭐ We are truly honored by your trust and delighted to know your experience met our high standards. Delivering a refined, reliable, and seamless transportation experience is at the core of what we do. We look forward to welcoming you again and providing the same level of excellence on your next journey.
Would recommend!
Felipe was on time and very nice and professional! Would definitely use this company again!
8. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Gofastpass
Thank you for your 5-star review. ⭐⭐⭐⭐⭐ We are truly honored by your trust and delighted to know your experience met our high standards. Delivering a refined, reliable, and seamless transportation experience is at the core of what we do. We look forward to welcoming you again and providing the same level of excellence on your next journey.
Great Experiance
We used this service to provide transportation from MCO to the Hilton Garned outside Port Canaveral. They we excellent. The communication was perfect, the drivers were the best. We were so pleased that we booked them for the return to MCO once we disembarked our ship.
6. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Gofastpass
Thank you for your 5-star review. ⭐⭐⭐⭐⭐ We are truly honored by your trust and delighted to know your experience met our high standards. Delivering a refined, reliable, and seamless transportation experience is at the core of what we do. We look forward to welcoming you again and providing the same level of excellence on your next journey.
Excellent experience
Excellent experience. Our flight was three hours late due to a medical emergency. And the drive was still waiting for us.
6. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Gofastpass
Thank you for your 5-star review. ⭐⭐⭐⭐⭐ We are truly honored by your trust and delighted to know your experience met our high standards. Delivering a refined, reliable, and seamless transportation experience is at the core of what we do. We look forward to welcoming you again and providing the same level of excellence on your next journey.
Svar fra Gofastpass
Thank you for your 5-star review. ⭐⭐⭐⭐⭐ We are truly honored by your trust and delighted to know your experience met our high standards. Delivering a refined, reliable, and seamless transportation experience is at the core of what we do. We look forward to welcoming you again and providing the same level of excellence on your next journey.
Driver never showed up for our flight
Driver never showed up for our flight. We called and text the number provided and the number was disconnected. We called the company, and they could not locate our driver. We arrived to the airport and through security as our flight was boarding as we had to call an uber. Super disappointing as this was pre scheduled.
2. februar 2026
Svar fra Gofastpass
Thank you for sharing your feedback. We sincerely apologize for the experience you had and fully understand how frustrating this situation must have been, especially with a pre-scheduled airport transfer.
Unfortunately, an internal operational issue occurred on this specific service, which resulted in the driver not being properly dispatched as planned. As soon as you contacted us, our support team assisted you by phone, investigated the situation in real time, and worked to address the issue promptly.
While we regret that we were unable to resolve the situation before your departure time, we would like to clarify that a full refund was issued immediately, and the total amount paid was returned to you. Additionally, as a gesture of goodwill, we also offered a 30% discount toward a future reservation should you choose to give us another opportunity.
We have been operating for many years with a strong focus on reliability and customer care, and we regret that this isolated incident did not reflect the level of service we strive to provide. Your feedback has been taken seriously and reviewed internally to prevent similar situations in the future.
Thank you again for bringing this to our attention.
Kind regards,
FastPass Team
Excellent experience
Our driver, Filipe, was friendly, professional, prompt and courteous. Our trip was relaxing, not at all rushed.
2. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Gofastpass
Thank you for your 5-star review. ⭐⭐⭐⭐⭐ We are truly honored by your trust and delighted to know your experience met our high standards. Delivering a refined, reliable, and seamless transportation experience is at the core of what we do. We look forward to welcoming you again and providing the same level of excellence on your next journey.
informed and prompt
Kept me informed of arrival and pickup. Confirmed driver and pickup 24hrs prior so I knew it was not forgotten.
1. februar 2026
Svar fra Gofastpass
Thank you for your 5-star review. ⭐⭐⭐⭐⭐ We are truly honored by your trust and delighted to know your experience met our high standards. Delivering a refined, reliable, and seamless transportation experience is at the core of what we do. We look forward to welcoming you again and providing the same level of excellence on your next journey.
Fast Pass transportation
Joao was great , he was on time , he communicated with me and was very professional and delivered a smooth ride. Thank you!
30. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Gofastpass
Thank you for your 5-star review. ⭐⭐⭐⭐⭐ We are truly honored by your trust and delighted to know your experience met our high standards. Delivering a refined, reliable, and seamless transportation experience is at the core of what we do. We look forward to welcoming you again and providing the same level of excellence on your next journey.
Driver was prompt and friendly
Driver was prompt and friendly. The gratuity shown on the receipt charged by FastPass is not given to the driver. We ended up tipping on top of the amount already charged.
30. januar 2026
Anmeldelse skrevet uten oppfordring
Professional
Professional, quick,easy-to-use went straight to helping me and taking away my anxiety. Absolutely 100% satisfied! No issues at all.
30. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Gofastpass
Thank you for your 5-star review. ⭐⭐⭐⭐⭐ We are truly honored by your trust and delighted to know your experience met our high standards. Delivering a refined, reliable, and seamless transportation experience is at the core of what we do. We look forward to welcoming you again and providing the same level of excellence on your next journey.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.