Didn't realise it was GLS couriers untill after I had purchased items online ... Due to past bad experiences I was horrified... Thinking the worst ... But I have to say was pleasantly surprised ... De... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
My package arrived looking like it was attacked by an angry dog with "GLS Ireland" tape wrapped all over it, barely keeping the box together.. I'm just relieved that what I ordered was tools in a too... Vis mer
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Have had very very mixed experiences with GLS in the past but they seem to have improved a bit. International shipping from GLs France was very slow but once the package arrived in Ireland it was deli... Vis mer
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These 5 stars are entirely for Carolina and Alan and the help they provided. For their outstanding customer service and genuine willingness to help. Unfortunately, my experience with GLS delivery was... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
GLS is one of the leading shipping companies for parcel delivery in Ireland. GLS is proud of its strong national network. GLS provides numerous optional additional services with customised logistics solutions to suit any business. The GLS network covers 41 European countries and is linked to all major business centres worldwide.
Kontaktopplysninger
Unit P1, Horizon Logistics Park, Swords, K67 P2Y8, Dublin, Irland
- 018606200
- service@gls-ireland.com
- gls-group.eu/ie/en/home
3,2
Middels
3k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 60 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Friendly courier
Friendly courier. Safe handling of packages
14. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra GLS Ireland
Good morning,
Thanks a lot for the lovely feedback! It’s fantastic to know that our courier provided friendly service and handled your packages safely.
We truly appreciate your support!
Warm regards,
GLS Ireland
It arrived but a few days later than it…
It arrived but a few days later than it should have and just dumped on my doorstep
14. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra GLS Ireland
Good morning,
We appreciate your feedback and apologize for the delay in your delivery, as well as the manner in which the parcel was left at your door. We understand your frustration.
Please provide your tracking number in response to our Trustpilot request so we can review this delivery.
Warm regards,
GLS Ireland
Reliable no fuss
Reliable no fuss, helpful delivery.
14. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra GLS Ireland
Good afternoon,
Thank you so much for the fantastic review! We are delighted to hear that you experienced a reliable, no-fuss delivery and that our driver was so helpful.
We always strive to make the delivery process as smooth as possible, and we will make sure to share your wonderful compliments with our local delivery team.
Thank you for your support!
Warm regards,
GLS Ireland
Svar fra GLS Ireland
Good afternoon,
Thanks a lot for the lovely feedback! It’s fantastic to know that your delivery arrived safely and on schedule.
We truly appreciate your support!
Warm regards,
GLS Ireland
Quick and Professional Service
We purchased two large rugs from Kukoon Rugs in Belfast around 1pm on a Wednesday, and the two rugs were in our house in Dublin by 11am the following day. I was able to track our items at every stage. The person who delivered the rugs was very polite and professional, and took great care with our purchases. We were very happy.
13. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra GLS Ireland
Good morning,
Thanks a lot for the lovely feedback! It’s fantastic to know that your order from Kukoon Rugs arrived so quickly and that our driver provided such careful, professional service.
We truly appreciate you taking the time to share your feedback, and we look forward to delivering to you again soon!
Warm regards,
GLS Ireland
Svar fra GLS Ireland
Good morning,
Thanks a lot for the lovely feedback! It’s fantastic to know that our team provided such pleasant and polite service.
We truly appreciate your support!
Warm regards,
GLS Ireland
Missing box(s)
I did not receive the full order. Missing 2 box. This may be supplier issue but the consignment did not indicate number of box's so i have no way of knowing.
13. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra GLS Ireland
Good morning,
Thank you for bringing this to our attention. We understand how frustrating it is to receive an incomplete order when the total number of boxes isn't clearly indicated on the paperwork.
Please reply to our Trustpilot request with your tracking details so our customer service team can investigate the shipment records with both our hub and the sender.
Warm regards,
GLS Ireland
pleasant
speedy , very pleasant friendly helpful drivers.
13. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra GLS Ireland
Good morning,
Thanks a lot for the lovely feedback! It’s fantastic to know that your delivery was quick and that our team provided such friendly and helpful service.
We truly appreciate your support!
Warm regards,
GLS Ireland
Worse delivery company in whole…
Worse delivery company in whole Ireland, I don't understand why some business still using this company. Parcel sitting in local hub for 3 days, customer service is awful, for 2 days I was waiting on phone more than 20 minutes, being 3rd in the line. Finally got through and they don't even know when parcel going to be delivered.
13. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra GLS Ireland
Good afternoon,
Thank you for sharing your feedback with us. We understand how frustrating it is when a delivery takes longer than expected and when you experience long waiting times on the phone.
Please reply to our Trustpilot request with your tracking details so our support team can look into this delay and assist you.
Warm regards,
GLS Ireland
Great service
Great service! Driver left parcels in the shed for me. Other companies just throw them over the gate, even if it's raining...
12. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra GLS Ireland
Good afternoon,
Thank you so much for the fantastic review! We are delighted to hear that you experienced great service and that our driver took the extra care to place your parcels safely in the shed.
We always strive to protect your deliveries from the weather, and we will make sure to share your wonderful compliments with our local delivery team.
Warm regards,
GLS Ireland
Quicker delivery than previously
Quicker delivery than previously, receipt of delivery helps, driver was great
11. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra GLS Ireland
Good afternoon,
Thanks a lot for the lovely feedback! It’s fantastic to know you experienced a faster delivery this time around and that our delivery receipt and driver made a great impression.
We truly appreciate your support!
Warm regards,
GLS Ireland
Impossible to find locations for drop…
Wanted to a make a return and downloaded my return slip, scanned the qr for drop off locations. The map is very difficult to navigate but eventually found a drop off point In Roscrea so drove 24km to find that they don’t take GLS even though they’re listed on the website. Impossible to find locations for drop off for returns. Website map out of date. Very frustrating!!
12. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra GLS Ireland
Good morning,
Thank you for sharing your feedback with us. We truly appreciate you pointing out that our website map was out of date, and we are working on updating our drop-off location information right away to make the process easier.
Thank you for your support!
Warm regards,
GLS Ireland
Always such a mannerly smiley man…
Always such a mannerly smiley man delivers my packages.
12. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra GLS Ireland
Good morning,
Thanks a lot for the lovely feedback! It’s fantastic to know that our team consistently brings such a positive attitude and mannerly service to your deliveries.
We truly appreciate your support!
Warm regards,
GLS Ireland
Brilliant service
Brilliant service, love the notifications previous to delivery, then again once delivered, excellent!
12. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra GLS Ireland
Good morning,
Thanks a lot for the wonderful feedback! It’s fantastic to know that you found our delivery notifications helpful and experienced such a smooth service.
We truly appreciate your support, and we look forward to delivering to you again soon!
Warm regards,
GLS Ireland
We have the best service with Gls…
We have the best service with Gls always, the driver in our area will ring us before he arrives and could not do more to accommodate us. Always a great experience as we receive orders from Zooplus at least once a month.
12. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra GLS Ireland
Good morning,
Thanks a lot for the glowing feedback! It’s fantastic to know that your local driver consistently provides such accommodating service for your monthly Zooplus deliveries.
We truly appreciate your loyalty and look forward to many more smooth deliveries to come. Have a great day!
Warm regards,
GLS Ireland
Svar fra GLS Ireland
Good morning,
Thanks a lot for the wonderful feedback! It’s fantastic to know you can always count on us for a great delivery experience.
We truly appreciate your continued support. Have a wonderful day ahead!
Warm regards,
GLS Ireland
Zara delivery arrived by the most…
Zara delivery arrived by the most friendliest driver I have ever met 👏
12. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra GLS Ireland
Good morning,
Thanks a lot for the lovely feedback! It’s fantastic to know that your Zara package arrived safely and that our driver provided such friendly and welcoming service.
We truly appreciate you taking the time to share your experience, and we look forward to delivering to you again soon!
Warm regards,
GLS Ireland
At first I didn't think it was…
At first I didn't think it was delivered then found they left it at the wrong house. I have my house number on my house so don't know why they left it at the wrong house.
12. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra GLS Ireland
Good morning,
Thank you for bringing this to our attention. We are very sorry for the confusion and concern caused when your parcel was left at the wrong location. We completely understand how frustrating this experience is.
Please reply to our Trustpilot request with your tracking details so our customer service team can investigate this directly and assist you further.
Warm regards,
GLS Ireland
The worst service ever
The worst service ever, parcel not collected since last Wednesday. The driver is not showing up but reports to the management that "it's unable to collect the parcel because customer is on holidays" Radicilous!!!
12. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra GLS Ireland
Good morning,
Thank you for bringing this collection delay to our attention. We understand how important it is to have your items picked up promptly, and we would like to get this resolved for you.
Please reply to our Trustpilot request with your tracking details so our customer service team can look into this status update and arrange your collection as a priority.
Warm regards,
GLS Ireland
Excellent ………..
11. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra GLS Ireland
Good morning,
Thank you so much for the fantastic review! We are absolutely thrilled to hear that you had such an excellent experience with us.
Providing top-quality service is always our main goal, and your kind words mean a lot to our entire team. We look forward to delivering to you again soon!
Warm regards,
GLS Ireland
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