Great lighting system. I used it in the Winter season when my commute to and from work was dark. I had to use a helmet mounting system from a competitor lighting manufacturer to work with my Laser G1... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Ordered online. Arrived quickly. We'll packaged. I wanted the 2 cell battery to attach to headstrap for hiking. It's not too heavy with battery attached to rear of the headstrap and means you don... Vis mer
website easy to find and choose additional handle bar mount for glow light . turned up quickly Mount broke first time fitting (rats!!) Ordered and paid for another ,then emailed explaining my d... Vis mer
When I first tried to connect my lights to the Bluetooth switch I had numerous issues that I need help on and sent 5 emails to the company and in 3 weeks still not one single response, very disappoi... Vis mer
Selskapet har svart
Informasjon om virksomheten
- Butikk med sykkeltilbehør
- Sykkelbutikk
- Elektronikkfirma
- Lampeprodusent
- Utendørs sportsutstyr
- Sportsbutikk
Skrevet av virksomheten
Gloworm Lights is a New Zealand brand that makes high-performance lighting systems for mountain biking, gravel, road, and adventure cycling. We design and manufacture in-house, which means we control every detail, from the CNC-machined aluminium construction and IP67 waterproofing right through to the wireless remote, safety modes, and app integration that make the whole system work together seamlessly. Our Light Systems are modular by design. You build the setup that suits your riding, your terrain, and your ambitions, then adjust it as those things change. No starting over, no compromise. We're a small team and we ride the same trails you do, which means we take support seriously and we actually know what we're talking about. From helping you choose the right setup to sorting warranty issues without the runaround, we're here for the full journey. Honest pricing, serious performance. That's how we've built the business since day one. You can shop directly at glowormlights.com and we ship internationally. Gloworm is also available through a network of distributors and retailers across New Zealand, Australia, the United States, Europe, and beyond.
Our warranty promise
24-month cover on Light Heads and Self-Contained Lights
Your Gloworm G2.1 Light Heads, G2.1 Batteries, and CX Self-Contained Lights are covered for 24 months against manufacturing defects and workmanship issues. All accessories are covered for 12 months. G2.0 and G1.0 Light Heads also carry 24 months cover, while G1.0 and G2.0 batteries have 12 months from the date of purchase.
If something goes wrong, we'll repair or replace it at no charge for parts or service. Warranty claims are made through the Gloworm retailer where you purchased your product.
Not happy with your purchase? Return it within 14 days for a full refund, including return shipping.
Kontaktopplysninger
12 Carr Road, 1042, Auckland, New Zealand
- support@glowormlites.co.nz
- glowormlights.com
4,1
Bra
669 anmeldelser
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Good prompt service
23. mai 2022
Awesome to deal with
Awesome to deal with! We ordered x 2 lights, but only one arrived. The team then sent out another very quickly. Lights are great quality and easy to use
15. mai 2022
website easy to find and choose…
website easy to find and choose additional handle bar mount for glow light .
turned up quickly
Mount broke first time fitting (rats!!)
Ordered and paid for another ,then emailed explaining my disappoint with product breaking, hoping for a replacement or credit
Was wrapped to get a reply stating credit issued and a new mount on it's way.
stoked with the service
Thanks Gloworm highly recommend product ,awesome lights
15. mai 2022
Bought a Gloworm light a little over a…
Bought a Gloworm light a little over a year ago - Helmet light, remote handlebar button. Still lovin it!
14. mai 2022
Delivery to NSW within 24hrs of ordering!
Delivery to NSW Australia within 24 hours! And the best lights in the world! I already owned 3 glowworm lights and chose to buy one more to turn night into day. The Bluetooth button is the most awesome feature - no fiddling around especially when you notice some thing or someone coming towards you. Simple, super bright, and incredibly well made. I'm going to start gifting them to my cycling friends. Glowworm lights are the gift to give someone who has everything.
3. mai 2022
Excellent light
Great light. Clear light with no shadow spots and doesnt flicker on any terrain.
Ecellent. Highly recommend.
2. mai 2022
great light shame about the run time
Bought the XS, great lights, super powerful. and great run time on it, had an issue with the light unit after the first use where it stopped working completely. No issue for Gloworm and they replaced overnight with a new one, unfortunately this one gets a max of 2 hours on full power that's only 66% of the advertised 3hrs . . . can i be bothered returning this one? I love the product but expectations vs reality seem a little off.
2. mai 2022
Svar fra Gloworm Lights
Hey Jim, thanks for taking the time to review our product.
At times we get a unit that does not report the correct runtime and it's a shame you've already some issues. We will help you out with a new battery to ensure you get the desired runtime from your product.
Let us know via email if you would like us to send a replacement - we'll include a return label to get the other one back.
Cheers! Bruce
Mostly good.
Due to having other equipment on my bike i could not use it there efficiently but it fitted well onto a spare helmet.
When night riding, I have been using the longer power lead and carry the battery in a pocket of my cycling jacket but I am trying to locate for purchase a suitably small backpack (I use panniers.) This perhaps is something you could supply as an optional addition.Your equipment for attaching the battery to the bike is not secure enough in my opinion.
I found the light emitted and its controls provided an excellent ride. I am very pleased.
Update. I now use a small backpack designed for a water bladder to which I also include some emergency repair tools and a tyre panda..
25. april 2022
Super quick delivery
24. april 2022
Very pleased with my Gloworm product
Very pleased with my Gloworm product! Everything from the packaging, to the cables and accessories, to the battery and light itself is clearly top quality. Love how long the battery lasts!
20. april 2022
Pretty good all round, battery performance not as advertised.
Pretty good all round, unfortunately battery lasting about 20% less than what is advertised but its plenty bright enough for riding fast.
19. april 2022
Really great light
Really great light, well packaged, delivered super fast.
Only downside is the lack of clear instructions especially for helmet mounting; couldn't even really find decent instruction on the website.
Amazing light though.
19. april 2022
Easy done !
Easy done !! Thanks gloworm now I turn night into day … smooth operators 🙌🏼🙌🏼
11. april 2022
Changed bikes so needed a 35mm mount
Changed bikes so needed a 35mm mount, easy to order, quick delivery and great communication, very easy.
10. april 2022
Broken O ring that secures my Gloworm…
Broken O ring that secures my Gloworm remote control to handle bar
The O ring is a very soft compound & normal O rings will not fit into the Remote
Obtained new one from Gloworm on line
Quick delivery--great service
30. mars 2022
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