I had a great experience using the AI chatbot, Rio! He was extremely helpful, easy to communicate with, and made the entire process quick and simple. Rio understood what I needed right away and provid... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I made a mistake during the ordering process and I was F-REAKING out. I messaged Glo Melanin and Rio was on it! She messaged me back in record time and sorted out my issue. She was polite, knowledgeab... Vis mer
Rio has been a great help to me. My package was delivered but there was no product inside. It looks like it has been tampered with. I let her know and she had a replacement shipment sent out within 2... Vis mer
I reached out to Glo Melanin to cancel my recurring subscription. I am satisfied with the products, but currently I have more than enough and didn't want to continue getting more products auto-shi... Vis mer
Informasjon om virksomheten
- Velværesenter
- Leverandør av skjønnhetsprodukter
- Kosmetikkbutikk
- Helse- og velværebutikk
- Hudpleieklinikk
- Salgsautomat for hudpleieprodukter
Skrevet av virksomheten
Custom products for Melanin skin that actually work. Natural ingredients that are safe for long-term use. Created by leading Melanin Skin Experts
Kontaktopplysninger
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 95 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I have been using Glo Melanin for a…
I have been using Glo Melanin for a while and I love ❤️ it
Great product and excellent customer…
Great product and excellent customer service. Rio was very kind and helpful !
My skin has totally cleared up and I…
My skin has totally cleared up and I have hardly if any breakouts. And my skin is constantly glowing, I absolutely love this products
UGC Partnership Information!
Rio was absolutely soo helpful and sweet directing me to the partnership email for Glo Melanin. His response was rather prompt and informative!
Great customer service (the best I have interacted with thus far) from a business!
Great Customer Service
I ordered some products, however I needed to return an item. Rio was awesome with handling my return process. He detailed the process and when I folliwed up on my return he responded promptly. GO RIO!!
I have had a great experience working…
I have had a great experience working with Glo Melanin, their products are great for skin of color and they offer excellent customer service. I recently worked with Rio and she was able resolve a matter very quickly for me. I do recommend Glo Melanin for your skincare needs.
Wonderful customer service from Elyka
Wonderful customer service from Elyka. All the products shows real results for melanin skin tones. Thank you, a loyal customer 😊

Svar fra Glo Melanin
Goes on smoothe and keeps my lips soft…
Goes on smoothe and keeps my lips soft from drying. I dont have to reapply every 15 minutes
Great products, Great service!
Rio was really great with handling my shipping issue where my product was returned due to a change of address--but the staff is always attentive and quick to respond if I have a question about anything. More than that, though, are THE PRODUCTS. This is not an exaggeration: Glo Melanin is the best skincare compay that I have found in all of my 47 years. Along with some lifestyle changes, these products have helped my skin look and feel better than it has in decades. And the results were apparent really fast--a couple weeks regular use and I saw the difference. And the subscription program makes it so convenient and cheaper in the long run.

Svar fra Glo Melanin
Rio was fast to reply and help with the…
Rio was fast to reply and help with the questions that I had and resolve my situation.

Svar fra Glo Melanin
It Works!
Great product that does exactly what they say it will do. I've been using it on an few days a week basis and it has already reduced the dark spots.
Rio was very helpful and didn’t delay…
Rio was very helpful and didn’t delay my request. I’d recommend her to any friend for customer service and any consumer facing services

Svar fra Glo Melanin
Correspondence was professional and…
Correspondence was professional and nice, though it did take a while for them to get back to me.

Svar fra Glo Melanin
I reported 2 damaged packages
I reported 2 damaged packages; 1 was covered by the insurance while the other was not. They replaced both items within a week of me reporting it! The product is working well for me so i didnt want to run out. I appreciate the time and effort made by Elyka! Thank you!

Svar fra Glo Melanin
So i had a problem with a subscription…
So i had a problem with a subscription i didn’t know i signed up for & Rio was the person who was helping me. They were so professional, calm, & understanding! i rlly appreciate the help!

Svar fra Glo Melanin
Great experience working with Elkya to…
Great experience working with Elkya to resolve a minor issue. She provided efficient customer service and I appreciate her assistance. The products are wonderful and I am looking forward to my new shipment.

Svar fra Glo Melanin
Thank You Elyka P.
Elyka P. went above and beyond to resolve the issue with my account. While others tried to help, Elyka diligently discovered that I had two different email addresses: one for opening my account and another for making payments. Glo Melanin understood the situation and issued me a credit. I truly appreciate a company that values customer satisfaction. Thank you all!

Svar fra Glo Melanin
Great customer service experience …
Elyka was very helpful when responding to my email to support regarding an order that never arrived due to being damaged in transit. This was my first order and won't be my last. Customer service is fast and friendly.

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Shipping issue…
What I didn’t like was that I had a shipping issue and UPS was awaiting a response back from the company which left me in limbo with my purchase for two weeks. I reached out via email and that was a dead end on numerous occasions. I tried the chat and the virtual assistant brought some relief and then I spoke with a real person. Elyka came to the rescue and rectified my situation. He or she (not sure of the sex) was very caring and understanding. They felt my frustration and wants and is making my issue right. I hope that this shipping goes smoothly this time around so that I can see what the hype is and enjoy my purchase! Elyka, thanks again for the assist as it means a lot! Your customer service was outstanding!!

Svar fra Glo Melanin
Great experience help in handling my…
Great experience help in handling my concerns I pray God bless over your business thank you for everything

Svar fra Glo Melanin
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







