Giftblooms Anmeldelser 

The birthday balloon bouquet and the cheesecake dessert treats were delivered on time. I sent them to my son’s college for his 19th birthday, and he loved both!! The cheese cake pops were a big hit with he and his friends and the balloons were awesome!!

Re: Incorrect Delivery, Poor Communication, and Request for Full Refund and Redelivery

I placed an order with Giftblooms on April 11th for a birthday balloon arrangement — specifically six (6) Mylar, "rare-inflation balloon bouquet" with no latex balloons — to be delivered to a hotel. The total was $52.99 plus delivery and tax.

Later that same day, I realized the recipient would not be arriving until April 15th, so I immediately attempted to update the delivery date starting on the 11th. I contacted Giftblooms through chat, email, and their “Contact Us” form — multiple times. I did not receive a response until the morning of April 14th.

The representative who finally responded said she would contact the florist and get back to me. Despite this, the order was delivered on April 14th — the wrong date — and I received the delivery confirmation a day later, on the 15th. No contact from Giftblooms.

When I called the hotel on the 15th, the front desk confirmed the balloons had been delivered the day before and were already deflating. When my family member checked in, she sent me a photo: only two Mylar balloons were included (not what I chose), and the rest were latex — which I explicitly did not order and which had already deflated down to the ground.

This was not the product I paid for, and it was not delivered on the correct date. I submitted the requested photo to Giftblooms and have received no response or resolution since.

I expect a full refund and a redelivery of the correct product, but at this point, I am left with no confidence that will happen. The lack of communication, the incorrect fulfillment, and the absence of follow-through make it clear to me that Giftblooms is not a company that values customer satisfaction or quality control.

I do not recommend using Giftblooms and will not be ordering from them again.

Update: April 20 - have not heard from representative who said they would get back to me within "72 hours" - ok after the event - other than an email asking for my review today. When I tried to submit a one start with an explanation, they declined to allow submission. Outrageous.

FINAL UPDATE: I FINALLY RECEIVED AN EMAIL TWO WEEKS LATER (NOT FROM THE COMPANY MIND YOU) SAYING I WOULD BE REIMBURSED 32$ - I PAID $69.
SO I WAS CHARGED 32$ FOR DEAD BALLOONS AND 3 MYLAR - SOFT - THAT WERE NOT THE DESIGN I ORDERED. THANKFULLY, MY CREDIT CARD COMPANY REIMBURSED ME THE REST - ESPECIALLY WHEN SHE SAW THE PICTURES. WHAT A JOKE.

I ordered a bouquet of pink balloons for a 4 year old girl. None of the balloons delivered were pink. Instead they sent a black balloon that said "officially old." There is no phone number for customer service on their website. I emailed them 6 times to try and resolve with no response.

Balloons were not the Mickey Mouse ones indicated in the product description. All else good

Nice balloon bouquet delivered as scheduled - thank you

I was just wanting to say thank you to a person that went out of their way to help my daughter. Whether a person has to or wants to, I was raised to use gratitude. And the unexpected but welcome surprise of such a decadent, high quality, but low cost present is amazing and necessary. Thank you so much.

Good support, helped with order replacement and still got delivered on time.

So so quick and reliable

Excellent customer service when the shipment could not be delivered and email and an actual voice mail. Very easy to arrange delivery to another country UK - Germany and a good selection of products.

I wish there was lower review than 1 star, this company is operated some fraudsters as their product do not even match as seen on their sites. The product delivered is not only of inferior quality it was delivered in broken condition. There is no after sales service to contact them so please do not order any thing from this team of unprofessional aiming to kill the trust in ecommerce market.

I’m in USA and my friend is in the UK. I was looking all over for a company to deliver her a teddy bear while she’s in the hospital. I found this company. They found her room and ward no problem. She got her teddy before her surgery. Everything went smoothly. Will use this company again.

Easy to order. Delivered on time.

Buyer beware!! This company is corrupt! Most awful service I’ve ever received. Not only was the specific bouquet I ordered for my mom and dad’s 70th Wedding Anniversary not delivered, but only 4 balloons were delivered, not 6 and one wasn’t even filled enough. I paid $70 to surprise my parents with a “specific” arrangement that was attractive, not hand-picked, different choices made by the people who delivered the pathetic grouping.

Unfortunately, my complaints have fallen on deaf ears after requesting a full refund or delivering what I had ordered. Nothing…except them messaging me that 2 balloons will be refunded. What???!!! Nothing was addressed! No offer to deliver the correct bouquet, no 15% discount, no refund!

Be forewarned that the balloons ordered will NOT be the ones delivered to your loved ones, whom you want to be “pleasantly” surprised and happy with their gift. Very embarrassing! I seriously don’t know how this company is still in business? Unethical and a scam.

Very clear instructions

Never buy from this place, very unreliable, almost started to sway to the fact it could be a bit of a scam. I ordered something for $144 to be delivered to someone unwell in hospital. It never turned up in the time they said it would, meaning the patient had already gone home. The items in this gift and most of their gifts u can buy for about $30 at the supermarket so what they are charging is so so wrong I would recommend organising your own little gift basket, save yourself time and money.

I had to push for more than a week to recover a refund, including them ignoring my emails, I eventually went to PayPal which is when they started to do something so thank you PayPal.
They only gave me a partial refund of $120 which I think is very slack and greedy I do not have the item and there was no reason for them to take any bit of my money knowing they have done nothing to earn it.

Your email says that order has been delivered,but the recipient has not received the order as yet.
It is a Birthday cake which was to be delivered today,5th March.
I sent several messages but to no avail as nobody from your company has responded as yet.
This is my first and last order with your company.
Very disappointing.

Wonderful arrangement. I was very impressed with the communication re the delivery! Everything went off without a hitch. Would Definitely order from Giftblooms again!!!

As someone who is outside Netherlands, Giftblooms is one great platform for sending gifts in the Netherlands.