Edwin is amazing! Such a lovely surprise to have him at our building this morning, kicking off Friday in the best way with complimentary coffee! ☕️ I signed up for Google Fiber as soon as I moved i... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Installed a week after I canceled service I signed up for Google Fiber after representatives came through my neighborhood. I explained that I was a renter and would need approval from the pro... Vis mer
Terrible support Very difficult to actually speak to a LIVE person. The AI didn’t understand me on multiple occasions and there’s no alternative way to say “yes or no”, like enter “1 for yes and 2... Vis mer
Excellent customer service & wonderful speedy internet. The team at Gfiber are extremely responsive. We renovated our unit and needed help reconnecting to the WiFi provided by the building. Literally... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
GFiber gives you reliable, high-speed fiber internet, built on a foundation of great customer service and transparent pricing. As one of Alphabet's "Other Bets," GFiber started in 2010 and has since continued to pioneer the gigabit and multi-gig internet experience for homes and businesses.
Kontaktopplysninger
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 2 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I am very impressed
I am very impressed . My installation was fast efficient and simple. The technician Patrick was very courteous and knowledgeable.
Internet is notably faster - overall happy .
fiber event
Jada, Anthony, and Edwin from the fiber team are the absolute best. So kind, thoughtful, helpful and brought the best pizza.
Thank you Gfiber for the best service
Thank you Gfiber for the best service! Thanks Anthony, Edwin, and jada
Google fiber sucks
Google fiber sucks. Nothing like having a hole punched in your driveway for a service that will never be hooked up to the address it's at. suck it Google. i hope your fiber fails so miserably and people cancel it immediately.
Best in the city so far outstanding…
Best in the city so far outstanding customer service from Chrystyna and Silas a great pair!
I love the service
I love the service Cynthia and Christina are great
Chrystyna was very nice and…
Chrystyna was very nice and professional and Cynthia was a polite woman
Chrystyna and Cynthia were great…
Chrystyna and Cynthia were great representatives of your company. Also, very sweet ladies!
Cynthia and Christina are great
Cynthia and Christina are great
Best service that is available on…
Best service that is available on Brickell, the staff is super helpful
Cynthia and Christina
Service is terrible ...very slow…
Service is terrible ...very slow response .. seriously I cannot believe that a huge company like that has this terrible of customer service
Carlos is the best man he’s a really…
Carlos is the best man he’s a really good sponsorship
Muchas gracias edwin por este super…
Muchas gracias edwin por este super internet. Gfiber
Very nice guys
Very nice guys! Carlos and Silas were excellent.
Khale and carlos are great
Khale and carlos are great! Love GFiber
Refuses to repair cable
A straight line wind storm came through and pulled down the fiber cable. It is super low, my vehicle's antenna hits it every time I leave and return to my home. I called and asked for the cable to be pulled back up and they are refusing to do this. I need to have workers come to my house to repair storm damage and I can't, because this cable is so low that the work trucks will rip it down. I'm pissed. Apparently, they expect an old military veteran, disabled, to purchase a ladder and fix it herself. Disgusting!
Highly reputable company- from the…
Highly reputable company- from the sales experience to the installers! A++!
Thanks for cutting my existing line.
Hey Google, thanks for cutting my line. I know competition is steep but coming into my neighborhood and chopping my existing fiber line is a low blow, nice move. Speaking with the supervisor, I was told to contact my internet provider and deal with it myself. Great, not like I didn't have to WORK that day and without internet made that particularly difficult. Not sure I will consider switching to a company that handles business like that. And yes, I know this review is not about their fiber performance, but it is about how they conduct business.
Service was great at first
Service was great at first, but after ditching AT&T for Google fiber I am very very disappointed, too many outages and my up/down speeds are nowhere near what they advertise. And I am an IT Manager so yes I would know. Lately way too much buffering in all my machines and TV’s. I am so disappointed with Google I will Cancell all my Google premium services while I am at it.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







