I was very interested in purchasing one, maybe two, antennas for my camping trailer. What made it confusing, was that the product page threw many special offers at you, that it’s easy to get confused.... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Talking with Rose the customer service person was very helpful and understanding. I placed the order and realized that this product would not work in my situation; within 15 minutes of placing the or... Vis mer
The prompt response to my problem my friend was telling me about seeing your add. Online she wanted to try it because her income she couldn't afford cable now that he left so she told me about it I th... Vis mer
We tried this item on our upstairs television and it didn’t work. I’m sure it probably works fine for some applications but didn’t work on ours.
Informasjon om virksomheten
Skrevet av virksomheten
WaveMax is a TV antenna designed to give you access to popular television channels without monthly subscriptions, contracts, or ongoing fees. By capturing over the air broadcast signals directly from nearby TV towers, WaveMax allows you to enjoy live programming without relying on cable or paid streaming services. It offers a practical alternative for households looking to reduce entertainment costs while still enjoying everyday viewing. With access to a wide range of channels, WaveMax makes it easy to watch movies, live sports, breaking news, TV shows, and reality programs in clear HD quality. The long range reception helps capture signals from broadcast towers within a broad distance, supporting stable and consistent viewing in many locations. WaveMax is designed for simple, hassle free setup. Just connect it to your television, position it for optimal reception, and start scanning for available channels. There is no complicated installation process, technical expertise, or additional equipment required. Compact and discreet, WaveMax fits seamlessly into your living space while delivering reliable access to free broadcast television. It provides a straightforward way to enjoy everyday entertainment without the burden of recurring cable bills or streaming subscriptions.
Kontaktopplysninger
4,1
Bra
193 anmeldelser
Har svart på 100 % av de negative anmeldelsene sine
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No Refund after product returned
I returned 3 antennas to this company in October 2024. They provided a return authorization and I have a confirmation of delivery on October 15, 2024. I’ve had no refund as promised and their customer service is not at all helpful or even interested in helping get me my refund. I would not recommend this company at all.
They responded to this review by email telling me that “it’s too late for a refund”, in spite of the fact they authorized the return, received the product unopened in original packaging and provided a signed receipt, all within the 30 day window. After multiple interactions with “customer support” (hahaha…)I feel they never intended to provide a refund, so buyers beware in dealing with Wavemax.com, or Getwavemax.com, Tryrewave.com or RCH GETWAVE.COM…the changing name is a clue they don’t want to be responsible for their promises.
24. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra WaveMax
Dear Chris,
We’re sorry for any inconvenience you’ve experienced. At WaveMax, we strive to provide the best possible experience for all our customers, and we truly appreciate your patience.
To better understand the situation and assist you further, we’ll carefully review our previous chats with you and do our best to find a solution based on this case and its circumstances.
In the meantime, please feel free to reach out to us directly at support@getwavemax.com 💬—we’re here to help and ensure your concerns are addressed as quickly as possible.
Thank you for giving us the opportunity to make this right! 😊
Best regards,
WaveMax Support Team
Still waiting for assistance from email…
Still waiting for assistance from email l sent because l didn't order this. And now reading on trustpilot.com about the bad service received l wonder if l refuse the order when it comes if l will get my money back. Plus they're located in California, after all the fires there how long do l have to wait for refund. Signed unhappy in Tennessee.
22. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra WaveMax
Hi Pamela, we apologize for the delay in responding to your inquiry. 🙏
We aim to get back to every customer promptly, but it looks like we fell short this time.
We want to assure you that our company does provide refunds, and we strive to process them as quickly as possible.
Please know your concerns are important to us, and we’re eager to assist.
Could you provide your case or order number to support@getwavemax.com so we can prioritize resolving this for you? Thanks so much for your patience!
I ordered the product
I ordered the product, money went from my account and I have had nothing back?
8. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra WaveMax
Hello Tracy,
Thank you for reaching out. 💬💙
If you didn’t receive the confirmation email due to technical issue ( the email may have been filtered into your spam or junk folder, kindly recommend checking those folders) or still need further assistance, feel free to contact us directly at support@getwavemax.com.
We genuinely value each and every customer and want to ensure your concerns are addressed in the right away.
It was only suppose to cost 29.99 you…
It was only suppose to cost 29.99 you charged 141.00 and planned on charging me that amount every month, I turned it in to the police and my bank, it's just a big scam.
7. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra WaveMax
Hi Todd!
Thank you for bringing this to our attention. We’re sorry to hear about any inconvenience you might have experienced. We're dedicated to offering a trustworthy service.
If you still need further assistance, feel free to reach out to us directly at support@getwavemax.com 💬, we’ll investigate and resolve this right away.
I received my wave aerial ( £51 +) 4…
I received my wave aerial ( £51 +) 4 days ago, to replace a cheap one bought in the Coventry Market for £7.99 a year ago, unfortunately, my X'mas treat is not working,I can get more channels with the cheap one than with the wave one, I wonder, IS IT SUITABLE FOR THE UK?, also no instructions in the packet,however, it is only one way to connect it, unless the additional black box serves another purpose, so far it is not working for me and my TV is a good,modern Samsung. Returning it is not easy I read on the comments,unless I am doing something wrong apart from connecting it directly to the TV and moving it around without results other than 6 local channels it is no good to me,I am 12 miles from the main Middlands receiver. How to get help ?, I watched a couple of videos on UTUBE
6. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra WaveMax
Hi Marcos,
Thank you for bringing this to our attention. We’re sorry to hear about any inconvenience you might have experienced.
If you still need further assistance, feel free to reach out to us directly at support@getwavemax.com 💬, and we’ll make sure to address your concerns right away.
Our dedicated support team is ready to answer all your questions.
I ordered one and received three and…
I ordered one and received three and was charged $48.80 and later in the day charged $51..89. I opened one and was unable to get any channels I don't already get. In a chat online today I received no help other that to try a second device. I don't want to do this. I just want to return the three devices and get refunded my money. Have not had any help in making this happen.
4. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra WaveMax
Hi Betty,
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience you’ve experienced. We understand your frustration, and our team is here to help you find the best resolution.
To address the issue with your order and ensure we can assist you effectively, please contact us at support@getwavemax.com. Kindly provide your order details, and based on your case, our support team will work with you to determine the best resolution, whether that’s a replacement, refund, or something else.
We truly value your patience and are committed to resolving this matter to your satisfaction.
I ordered don’t know where it is this about a month ago and…
I ordered this about a month ago and still didn’t get it. Where is it
14. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra WaveMax
Hi, we truly apologize for the delay. 🚚⏳
We understand how frustrating it is to wait longer than expected, and we’re doing everything we can to speed things up.
Could you share your order number at support@getwavemax.com so we can track the shipment and provide an update?
Thank you for your patience—we’re working to resolve this for you ASAP!
Refused to refund my returned items
Refused to refund my returned items. I contacted them within minutes of placing the order and they said they could do nothing to cancel the order….scam….rip off. I’m now in a battle with my credit card company trying to recoup my loss.
1. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra WaveMax
Hi there! Thank you for sharing your experience with us. We're sorry to hear about the inconvenience you've encountered. For further assistance with your issue, please reach out to our support team at support@getwavemax.com and they will be happy to help.
Customer service is poor
Customer service is poor . The return time frame was not 90 days as noted in their online order advertisement. The item did not work for us. Look elsewhere for an item like this. Access to their customer service online was difficult. Took couple weeks to get responses via email.
7. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra WaveMax
Hi. We're really sorry to hear you had trouble reaching us. 😞
We aim to get back to every customer promptly, but it looks like we fell short this time.
Please know your concerns are important to us, and we’re eager to assist.
If you still need further assistance, feel free to reach out to us directly at support@getwavemax.com 💬, and we’ll make sure to address your concerns right away.
Scam alert Do not fall for their scam
Scam alert, do not buy this garbage. It doesn't pick up any pay channels, the whole thing is a scam and no money back garentee all lies
4. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra WaveMax
Hi Dennis,
We're sorry to hear that you're not satisfied.
We value your feedback. Could you please contact our customer support via support@getwavemax.com 💬 with more details about the issues you're facing?
Our dedicated support team will thoroughly investigate the issue and find a suitable resolution, whether it involves a replacement or a refund.
This is a BIG SCAM
This is a BIG SCAM. Reviews are fake check with the Better Business Bureau. They don’t have a phone number for customer service nor an address to contact them.
25. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra WaveMax
Hi Susan.
We're sorry to hear you feel that way.
We are committed to providing a legitimate and reliable service.
If you've encountered any issues, please get in touch with us directly at support@getwavemax.com 💬 so we can address your concerns promptly.
Works great!
This is the best one I have had and so far it works great, I am happy with it!
19. november 2024
Anmeldelse skrevet uten oppfordring
never recieved the product
never recieved the product. ordered on october 22 2024.They took the money.
22. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra WaveMax
Hi,
We sincerely apologize for the delay!
We understand how frustrating it is to wait longer than expected.
Could you share your order number at support@getwavemax.com so we can track the shipment and provide an update?
We'll investigate this and make sure it gets to you ASAP. We're dedicated to offering a trustworthy service.
Thank you for your patience! 🙏
this is only a tv indoor booster amp
this is only a tv indoor booster amp, ie all you will get is same channels as freeview, the claim for hundreds of extra channels free sports free movies is false, you can only watch what is coming from local tv transmitter mast ie in UK freeview only plus BBC ITV CH4 CH5 ETC,misleading onformation do not get scammed by these people
2. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra WaveMax
Hi, Trevor! Channel availability may vary depending on your location and signal strength. Don't hesitate to contact us at support@getwavemax.com, and we'll swiftly address your concerns.
Orders the tv antenna took my money off my account no contact from them
Orders the tv antenna took my money off my account no email or nothing no item I would like my money back
10. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra WaveMax
Hi, Tim! We're sorry to hear that. Don't hesitate to contact us at support@getwavemax.com, and we'll swiftly address your concerns.
I ordered this and i cant get it to…work
I did everything you said to do and it will not work
14. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra WaveMax
Hi, Tina! We're sorry to hear that. Don't hesitate to contact us at support@getwavemax.com, and we'll swiftly address your concerns.
Svar fra WaveMax
Hi, Carol! We're sorry to hear about your experience. We're dedicated to offering a trustworthy service. We aim to ensure your satisfaction with our refund policy, consistent product delivery, and responsive customer support. If you've faced any challenges, please contact us at support@getwavemax.com, and we'll swiftly address your concerns.
I paid $141.00 for 3 antennas and as of…
I paid $141.00 for 3 antennas and as of today no product has been delivered. This is obviously a rip off site. I need my money refunded immediately.
7. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra WaveMax
Hi, Consuelo! We're sorry to hear that. Don't hesitate to contact us at support@getwavemax.com, and we'll swiftly address your concerns.
I ordered two antenna,s and you sent…awful
I ordered two antenna,s and you sent and billed me for 4, also charged me for a worranty i did not purchase, and the antenna did me no good got fewer channels than the one i already had.
13. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra WaveMax
Hi, Eddie! We're sorry to hear that. Don't hesitate to contact us at support@getwavemax.com, and we'll swiftly address your concerns.
This is rubbish
This is rubbish, no email confirmation, taken payment twice, paid seriously more than what was stated, and now being ignored …
I want my money back this is a scam
12. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra WaveMax
Hi Paula! We're sorry to hear that. Don't hesitate to contact us at support@getwavemax.com, and we'll swiftly address your concerns.
Dette er Trustpilot
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