Simple Source Solutions Anmeldelser 26

TrustScore 4 av 5

4,0

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

We have been with Simple Source Solutions for over 10 years. In the beginning, Todd assisted us with our web hosting and has since developed our entire web application. Any issues or service tickets g... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Since i was partner with the simple source solution, they have not give me best of my choices, to the extends that all their promises like they said we are the best and fulfillment of promises out... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I had an outstanding experience with Simple Source Solutions! From start to finish, their team was professional, attentive, and truly went above and beyond to meet my needs. They provided tailored... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I've hosted my website with getsimple.net for 7+ years now. And the only time I ever had an issue it was resolved lighting quick. I really appreciate that kind of customer service! I'd highly recommen... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Webhotell

Skrevet av virksomheten

Simple Source Solutions provides innovative hosting and service offerings scaled to meet any need or budget. We specialize in hosting WordPress and Joomla websites, optimizing our cloud platform to deliver the best experience for hosting your site, period. We’re also nice to work with–separating us from the all too often cold and unconcerned mega-hosts of our day. This is why our customers love to Get Simple and have been doing so since 2008.


Kontaktopplysninger

4,0

Bra

TrustScore 4 av 5

26 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Good customer communication and a…

Good customer communication and a solution to my problem

6. november 2025
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Svar fra Simple Source Solutions

Thanks so much for taking time out of your busy day to say a few kind words when you didn't have to. We greatly appreciate you and your business!

Vurdert til 1 av 5 stjerner

Unsatisfied

Since i was partner with the simple source solution, they have not give me best of my choices, to the extends that all their promises like they said we are the best and fulfillment of promises out of all companies to trust. is not true, just advertising approach.

15. august 2025
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Svar fra Simple Source Solutions

This review is from a spam reviewer who makes money off of trying to sell "a consistent stream of authentic customer feedback on Google, Trustpilot, and Clutch" and we suppose they guess we'll somehow want to pay for their services if they leave a false review on our business profile.

Beware of businesses with profiles filled with broken english reviews like this worthless human being writes. Here is what the reviewer sent to our Sales department:

Ticket #034401 has been opened by Trustpilot Reviews.

Client: Trustpilot Reviews
Department: Sales
Subject: Building credibility through authentic customer feedback

Hi, I'm Abdulsalam,

Have you ever noticed how just one outdated or missing review can make a great business seem less active?

I work with brands to maintain a consistent stream of authentic customer feedback on Google, Trustpilot, and Clutch, helping them keep their online reputation fresh and reliable.

Would you be open to a brief conversation about how other businesses are achieving this?

A complimentary consultation is available if you’d like to explore the approach in more detail.

Warm regards,
*Abdulsalam*
Customer Review Marketing Specialist

Vurdert til 5 av 5 stjerner

Quick response and very helpful!

5. september 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Simple Source Solutions

Hi Jeremy, thanks so much for taking time to share your experience here for the benefit of others. We're so happy we've been helpful and thankful for your business. Thank you!

Vurdert til 5 av 5 stjerner

I had an outstanding experience with…

I had an outstanding experience with Simple Source Solutions! From start to finish, their team was professional, attentive, and truly went above and beyond to meet my needs. They provided tailored solutions that perfectly aligned with what I was looking for and delivered everything on time.

Communication was clear and efficient, and I always felt like I was in good hands. Their expertise really shone through in the results they delivered, and I couldn’t be more pleased with the outcome.

I highly recommend Simple Source Solutions to anyone looking for reliable and effective solutions. They exceeded my expectations, and I’ll definitely be working with them again in the future!

25. mars 2024
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Svar fra Simple Source Solutions

Hi David, thank you for taking time out of your busy day to leave these kind words about your experience for the benefit of others. Thank you for your business!

Vurdert til 5 av 5 stjerner

Support was great help setting things…

Support was great help setting things up, after an old host closed down giving us less then a week to find and move to a new host.

9. januar 2025
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Svar fra Simple Source Solutions

Marc, thank you so much for your kind words about the service you’ve received. We really appreciate you taking time out of your busy life to leave this review and we really appreciate your business.

Vurdert til 5 av 5 stjerner

Timely professional support

Always quick to address any issues I have. Highly recommend! 10/10

15. desember 2024
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Svar fra Simple Source Solutions

Tim, thank you for spending your valuable time leaving this kind review. We greatly appreciate your business!

Vurdert til 5 av 5 stjerner

Great support

I first emailed support prior to signing up for hosting and received a prompt and appropriate answer. After coming onboard and having an issue with configuration of the server settings, once again I received a prompt answer that took several communications but they finally had the answer that worked for my site. It's refreshing to actually get a quick response not auto generated.

4. november 2024
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Svar fra Simple Source Solutions

Thanks so much for taking time out of your busy day to give us such kind feedback! We greatly appreciate your business and are glad we could provide you with 'refreshing' service. :)

Vurdert til 1 av 5 stjerner

Our internet went down

Our internet went down. The only way to contact simple source is via email which can't be done without internet.
How about a phone number existing customers can call for situations like this.
We had to go to someones house to use their internet to contact you because we had no way to do it at the office with no internet. We made a simple suggestion hoping to had a secondary way to contact you.
What we got in return was a nasty "if you don't like the way we do business go somewhere else."
We will follow your suggestion and will look for a different hosting company. This is no way to treat a long term customer.

24. september 2024
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Svar fra Simple Source Solutions

Updated (10/14/2024)

Hi Mary,

I'm not sure what you're reading into the language of the original response below, but none of it is what I would describe as "nasty". It is however accurate regarding our policies, hosting plans, and the realities of the hosting industry when it comes to phone support. It was also trying to be helpful in light of the expectation you seemed to express for phone support.

If you were required to go to another's house to use their internet, then that likely meant something was wrong with your home ISP (Internet Service Provider), not your hosting service.

Lastly, if you were just stopping by to leave a helpful suggestion, a public forum, where you left a 1 star review based on your expectation for phone support which we've never provided as part of our hosting services, isn't helpful to our customers or potential customers. Most potential customers look at a site like Trustpilot and will quickly weed through lower scoring companies. So, in fact, all your review does is hurt our small business and impacts our ability to provide better service to those who already trust us for their hosting needs.

If your goal was to take to the internet and leave a harmful review--you succeeded.

We're always happy to take customer suggestions. Simply drop a ticket and ask for an owner to review. We ask customers to please use these review sites to review the service you received (e.g., What was the issue you were experiencing? Was it resolved? Did the technician answer all your questions? Was the technician pleasant in your interactions with him/her? What has your experience been 99.99% of the time you've been with us?).

Ultimately, we just want you to be happy and provide you with the best service possible. In cases where we're not able to do so, we of course are happy to recommend other places. Please let us know how we can help. Thank you.
----
Hi Mary, we are sorry to hear about your experience.

To our knowledge we've never advertised our services as including phone support, and are happy to address your concerns, and continue providing great support via our ticketing system.

There are many hosting Manage Service Providers who provide true technical phone support for a heafty fee, or level 1 customer service support which is generally devoid of the technical knowledge or empowerment to truly assist customers at levels that meeting customers' expectations or needs.

We've always preferred to provide real technical support from Level 3 professionals who are actually able to resolve issues you may be experiencing vs. the warm fuzzy feelings a phone # may give certain people even though the support people on the other end of the line can't do much to help them.

We just want our customers to be happy and it sounds like you're unhappy. We would gladly recommend a service provider with phone support if you will drop in a ticket to our sales department.

Vurdert til 5 av 5 stjerner
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Svar fra Simple Source Solutions

We're glad we could help get things taken care of for you quickly.

Thank you so much for taking time out of your busy day to leave this wonderful feedback. We greatly appreciate you and your business!

Vurdert til 5 av 5 stjerner

Consistent excellent resolution of issue.

You folks have consistently delivered on my site service needs, and done it quickly. Every time I've had an issue, you fix it the first time, and quickly - even when the issue was of my own making. Thanks.

10. mai 2023
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Svar fra Simple Source Solutions

Frank, thanks so much for the great feedback and for being such a wonderful client all of these years. We are blessed to have your business!

Vurdert til 5 av 5 stjerner

Very responsive

I ran into a problem publishing my new website, but the team worked through it amazingly quickly. They were incredibly responsive, even responding at non-work hours to fix the problem. I could not have been more impressed.

23. februar 2023
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Svar fra Simple Source Solutions

So happy we could get this taken care of so quickly and to your satisfaction. Thank you for taking the time to leave these kind words here and for your business!

Vurdert til 5 av 5 stjerner

Great!

Todd is awesome! He responds quickly and is very helpful.

25. juni 2022
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Svar fra Simple Source Solutions

Thank you for the kind words and for your business all these years!

Vurdert til 5 av 5 stjerner

Had our website back up within minutes…

Had our website back up within minutes of being told it was down. Fantastic service!

18. juni 2021
Anmeldelse skrevet uten oppfordring
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Svar fra Simple Source Solutions

So glad we could get you squared away quickly. Thank you for the kind words and for your business!

Vurdert til 5 av 5 stjerner

Excelente servicio

siempre he recibido una excelente atención y han resuelto mis problemas técnicos a tiempo. Muy recomendable.

19. mai 2021
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Svar fra Simple Source Solutions

Thank you so much for the kind words! We greatly appreciate your business!

Vurdert til 5 av 5 stjerner

Our email was not working

Our email was not working, so we reached out to them to inquire about the problem. I received an immediate response, and the issue was resolved within minutes. Their customer service has been excellent with all of our questions or issues.

18. mai 2021
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Svar fra Simple Source Solutions

Thank you so much for your business and the kind feedback about your experience with our support team!

Vurdert til 5 av 5 stjerner

Outstanding service and expertise

We have been with Simple Source Solutions for over 10 years. In the beginning, Todd assisted us with our web hosting and has since developed our entire web application. Any issues or service tickets get immediate and personal attention. I have always felt like a VIP customer and am glad I found their business.

16. mai 2021
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Svar fra Simple Source Solutions

Thank you so much for the kind words and taking the time to share your experience with Simple Source for the benefit of potential customers. We greatly appreciate you and your business!

Vurdert til 5 av 5 stjerner

Get Simple is great and affordable

Get Simple is great and affordable. Todd has been awesome every step of the way. He will help you greatly with your website.

15. mai 2021
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Svar fra Simple Source Solutions

Nate, thank you so much for taking time to leave us with this great feedback and sharing your experience with other potential Simple Source customers. Thank you for your business!

Vurdert til 5 av 5 stjerner

Excellent experience with Get Simple

I've hosted my website with getsimple.net for 7+ years now. And the only time I ever had an issue it was resolved lighting quick. I really appreciate that kind of customer service! I'd highly recommend working with them because they really do deliver a lot of value.

15. mai 2021
Anmeldelse skrevet uten oppfordring
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Svar fra Simple Source Solutions

Joel, thank you so much for the positive feedback. Glad to hear you’ve been enjoying your hosting service and the value you get out of hosting your site with Simple Source. Thank you for your business!

Dette er Trustpilot

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Lær mer om andre slags anmeldelser.

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Lær om anmeldelsesprosessen på Trustpilot.

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