Really good vendor for Aussie genshin merch. Bought quite a few things from them. They accidentally left something before sending (i don't blame them, it was a very plain brown box) but sent it later... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Genshin Whales is always such a pleasure to buy from. They're very quick on the ball with just about anything. They reply to queries and emails in about a day. If there's something out of stock,... Vis mer
I received my offical Honkai: Star rail Kafka display box in a well packaged parcel. Happy to be prepared for when I get my figure. I would recommend purchasing with them as they reply to your message... Vis mer
Package was sturdy and the items seemed to be well packed. But one of the set (Inazuma) was damaged in two of its corners and the cardboard was crushed there. Otherwise, the other stuff was in perfect... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Based in Sydney, Australia. Selling Official Genshin Impact, Honkai: Star Rail, Arknights and Zenless Zone Zero merchandise.
Kontaktopplysninger
Sydney, Australia
- 0481817375
- contact@genshinwhales.com.au
- genshinwhales.com.au
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
100% Satisfaction
2nd Purchase with Genshin Whales. Both times received items on time and no problems with Merch. Would shop again.
my grandson loves he figurine
When they were out of stock
When they were out of stock, they informed me immediately and gave me alternatives for other products or a refund.
Surprised
Quick delivery
Great quality products
What more could you ask for
Have ordered twice and so far great
Got everything I wanted
Got everything I wanted! It was a little sad that it said the aranara keychains were available when they weren't, but overall I'm happy! I got my Cacucu and I got a blind bag for my sister! She got the chimera she wanted lol!
Great experience
My overall experience was very positive. I purchased Honkai: Star Rail Awooo Firm Chimera Pet Blind Bag as a present for my daughter, and everything went smoothly from start to finish. The delivery arrived exactly as expected, right on time and in great condition, which made the surprise even more special. The product itself matched the description and met our expectations, adding to the joy of giving it as a gift. I appreciate the reliable service and would confidently recommend this to others looking for a hassle-free purchase.
Easy to order
Easy to order. Quick shipping information provided and arrived fast. Item exactly as described.
I was able to get a replacement part…
I was able to get a replacement part for my bag
It took I little while but I’m very happy
Amazing Oceania Proxy
Honestly this was a "test order" with a new proxy and everything shipped perfectly, undamaged, and was exactly what I was looking for!
Quick delivery and the package came…
Quick delivery and the package came without any damage.
Great experience all the way
Great experience all the way, from ordering on website to final delivery :)
Good quality
Bought a bag and bracelet. Pretty good quality and surprisingly decent delivery time.
Thanks for helping me with my order…
Thanks for helping me with my order from ordering stage to completion and also extra goodies given as a gift \(^-^)/
Defected product? not a problem.
Wonderful service, there was a slight defect with the order i recieved and after some troubleshooting they sent me a brand new replacement at no extra cost, plus the return lable to send the defected product back, they made the process smooth and seamless.
Preorders here are legit
Ordered from Canada. I was skeptical at first as on other websites, the preorders were closed, but I took my chance and preordered here. I got frequent updates and it came within the time I expected. The product was carefully packaged and good quality too. I’m happy with my purchase
Fantastic!
Fast postage, package arrived perfect and was exactly as described. So happy with them, thanks so much!
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