Geeks on Site Anmeldelser 

80
•
TrustScore 4 av 5

4,1

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I'm an elder person have know nothing about computers I have a fantastic company I use 24/7 helps fix problems they are very a patience never get up set they just their job and fix I a 78 year old per... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Matthew did a great job fixing my computer. I would not hesitate to have him service my tech again the future. I would recommend him to my friends and family. Thanks Geeks on Site! I now know who to c... Vis mer

Vurdert til 1 av 5 stjerner

I had an appointment, the agent called me and said the truck broke down and the closest appointment would be 3 days out. I asked to cancel the appointment, to which I was told someone would contact me... Vis mer

Vurdert til 5 av 5 stjerner

Thank you so much! I tried everything I knew to get rid of Bing Wallpaper, to no avail. Tried online suggestions hopefully didn't mess up my computer. Geeks on Site saved my equilibrium. I will contin... Vis mer

Informasjon om virksomheten

  1. Datamaskinreparatør
  2. også i
  3. Datamaskinstøtte og -tjenester
  4. IT-tjenester

Skrevet av virksomheten

Geeks on Site is a trusted provider of computer repair and diagnostics across the nation. Our on-site and remote computer repair options give you an unmatched support experience, regardless of service type. Looking for assistance with smart home devices or TV mounting? Our computer repair technicians handle all your computer issues, and our installation team takes care of the rest. Look no further for a comprehensive technology and IT support solution, anywhere across the United States. Need business support? Our handy Geeks on Site team members are available for residential and commercial support for your printer and computer, among various other available services. Looking for a monthly tech subscription plan that has perks? Geeks on Site's Geek Protect subscription garners you discounts on products, 24/7 computer support, and other savings. Plus, we will check your computer on a monthly basis, and you can save big on emergency support options.


Kontaktopplysninger

4,1

Bra

TrustScore 4 av 5

80 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 43 % av de negative anmeldelsene sine

Bruker vanligvis over én måned på å svare

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,1

Alle anmeldelser

(80)

77 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

I called and the salesman was pushy and…

I called and the salesman was pushy and would not let me get a word in. Gave me price and asked for my information. Then he told me either Friday afternoon or Saturday. I said that would work and he asked for a credit card. I told him I needed to get my Boss’s approval and he said no worries. No credit card was given. I got off phone and called my Boss whom said no. I called them right back and told them I’m canceling. This was 5 minutes later. Then whoever answered the phone transferred me to another department. After being on perma hold I hung up and called back. I told the person that answered I was not going to need them. Today, two days later I get a call that I owed them a cancellation fee! Very unprofessional! I will not be giving them $50 for a 5 minute appointment!!

9. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Thank you so so much

Thank you so much! I tried everything I knew to get rid of Bing Wallpaper, to no avail. Tried online suggestions hopefully didn't mess up my computer. Geeks on Site saved my equilibrium. I will continue to call them every time!!

9. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

great customer service

great customer service. everything was fixed

1. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Geeks on Site

Hi Harvey,

We're so glad to hear that our customer service and technicians met your expectations. Thank you for trusting Geeks on Site.

Vurdert til 5 av 5 stjerner

Virus Renewal

I have been trying to have this problem resolved for a number of weeks. Chris has done a great job as I think the problem is finally resolved!

Bob Guman

30. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Geeks on Site

Hi Robert,

Thank you for your patience! We’re glad Chris was able to help and that the issue finally appears to be resolved. We appreciate your feedback!

Vurdert til 5 av 5 stjerner

Geeks onsite once again saved my life…

Geeks onsite once again saved my life with one phone call. Out of nowhere my mouse stopped working ... they uninstalled and reinstalled my mouse driver software and immediately fixed the problem . I love Geeks On Site!

29. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til Geeks on Site

Svar fra Geeks on Site

Hi Tommy,

Thank you for sharing your experience! We’re glad our team was able to quickly identify the issue and get your mouse working again. We truly appreciate your continued trust in Geeks on Site!

Vurdert til 5 av 5 stjerner

I APPRECIATE HAVINGTHE PEACE OF MIND…

I APPRECIATE HAVINGTHE PEACE OF MIND THAT VIRUSES, ETC. ARE DETECTED AND REMOVED.

29. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Geeks on Site

Hi Joan, we're so glad we were able to provide you some peace of mind! Looking forward to serving you in the future.

Vurdert til 5 av 5 stjerner

The customer service is great

The customer service is great. Everyone is very professional and helpful. This is a great company.

27. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Geeks on Site

Hi Patrick, thank you for the wonderful feedback! We appreciate your support.

Vurdert til 5 av 5 stjerner

I like Geeks On Site

I like Geeks On Site. They are always there when I have a problem and very helpful. I thank the Security Team very much for there help

26. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Geeks on Site

Hi Bev, we're so happy to hear about your experience. We’re glad our team is always there when you need help, and we’ll be sure to share your appreciation with our team.

Vurdert til 1 av 5 stjerner

Unresolved Security Issues, Broken Promises and Zero Documentation

I am lowering my rating to 1 star due to a severe breach of trust, incompetence, and a total lack of communication regarding a critical network security issue.

I hired this company to eliminate a persistent spyware problem on my network. As part of our security upgrade, we installed a new ISP router and invested in a Firewalla router. The first technician sent to our home, Ryan, was entirely unprofessional. He spent the visit explaining how tired he was because he works 3 to 4 other jobs, and boasted about credentials from MIT and affiliations with the "OPSec anonymous hacker group" and "capture the flag" events. Unsurprisingly, he failed to resolve the issue.

After reaching out to a supervisor, a second technician named Bruno remoted into our system. A customer service agent confirmed that Bruno found and cleared out "remaining malware and adware." I was promised a detailed report of Bruno's findings.

I have repeatedly emphasized the urgency of receiving this report. I have been a victim of ongoing identity theft and network harassment for over four years, and this report is crucial evidence needed by my investigator. Despite the high stakes, the company has completely ignored my requests and failed to deliver the documentation.

To make matters worse, since their intervention, my security has been further compromised: my email account's 2-factor authentication (2FA) security key was bypassed/stolen, and my authenticator app has been rendered useless and cannot be changed.

This company clearly does not know how to handle a compromised network. They failed to secure my system, failed to provide critical documentation, and left my network more vulnerable than before. Avoid them at all costs.

24. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Geeks on Site

Thank you for the thoughtful review Michael! We’re so glad our team was responsive, attentive, and able to provide a great experience. We truly appreciate your recommendation and are honored that you’re considering sharing our services as a resource for others.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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