Buying the socks wasn't an issue, however it wasn't clear that there is a significant difference between the ankle socks v1 and v2 - v1 socks are very low and not suitable for running in as don't cove... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Bought a pair of Grip Socks for our son who was having real trouble with his soles of his feet peeling after heavy training/playing cricket/bowling. These instantly alleviated the discomfort and he n... Vis mer
Selskapet har svart
Brilliant product, there are cheaper copy versions on the market but they are no where near the same quality as GTE - they don’t last or perform the way GTE socks do They also have a very proact... Vis mer
Selskapet har svart
I ordered 6 pairs of grip socks almost 2 months ago and they still haven’t arrived. I contacted your customer care team, but I’ve only been told to be patient. On my order confirmation it states shipp... Vis mer
Selskapet har svart
Informasjon om virksomheten
Kontaktopplysninger
20-22 wenlock road, N17 GU, London, Storbritannia
- support@gaintheedgeofficial.com
- gaintheedgeofficial.com
3,6
Middels
10k anmeldelser
Har svart på 78 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great performance, questionable durability
Socks have definitely reduced blisters after both football and tennis. Only criticism is that I’ve had to buy additional pairs after 6 months as the toe has worn away.
5. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Gain The Edge Official
Hi Andrew,
Thank you so much for your feedback! We’re really happy to hear that the socks have helped reduce blisters for both football and tennis.
We also appreciate your honest feedback regarding the toe area wearing over time. Comments like this are very valuable to us and will be shared with the team as we continue improving the durability of our products.
That said, we’re glad to hear the socks have still made a positive difference overall!
If you ever have any questions or need assistance, please don’t hesitate to reach out to us at
Exceptional fit
Exceptional fit, grip and durability. My 2 boys play and train everyday and these socks are the best and only ones they will wear. They really do the job that no other grip socks get close too!!
Buy more of these socks people....you know you want to!!....nothing else comes close.
4. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Gain The Edge Official
Hi Terry,
Thank you so much for your amazing feedback! We’re really happy to hear that your boys are loving the socks and that the fit, grip, and durability have stood out for them.
It means a lot to know they wear them for training and games every day and that they’ve become their go-to grip socks.
We truly appreciate your support and recommendation — comments like this genuinely mean a lot to the team!
If you ever have any questions or need assistance, please don’t hesitate to reach out to us at support@gaintheedgeofficial.com.
Quick and efficient delivery and easy…
Quick and efficient delivery and easy to use website
Products are top notch as well
5. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Gain The Edge Official
Hi Hugh,
Thank you so much for your feedback! We’re really happy to hear that you found the delivery quick and efficient, the website easy to use, and the products top notch.
We truly appreciate your support and are glad you had a great experience with us.
If you ever have any questions or need assistance, please don’t hesitate to reach out to us at support@gaintheedgeofficial.com.
We’ve been buying grip socks for years…
We’ve been buying grip socks for years but always struggled to find ones that don’t go solid after being washed. Since using Gain the edge, we’ve been really happy! They’re perfect
5. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Gain The Edge Official
Hi Sween,
Thank you so much for your amazing feedback! We’re really happy to hear that you’ve noticed the difference with our socks and that they’ve stayed comfortable even after washing.
It means a lot to know that after trying grip socks for years, you’ve been happy with Gain The Edge. We’re glad they’ve been the perfect fit for you!
If you ever have any questions or need assistance, please don’t hesitate to reach out to us at support@gaintheedgeofficial.com.
Amazing value with a quick and easy…
Amazing value with a quick and easy service from ordering to delivery. My 10 year old finds any excuse to wear his socks even if he isn’t training or hasn’t a game. Will be sticking with Gain the Edge every time!
11. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Gain The Edge Official
Hi Liam,
Thank you so much for your amazing feedback! We’re really happy to hear that you found the whole process quick and easy from ordering through to delivery.
It’s also great to know your son loves the socks so much that he wants to wear them even outside of training and games.
We truly appreciate your support and loyalty, and we’re so glad to hear you’ll be sticking with Gain The Edge!
If you ever have any questions or need assistance, please don’t hesitate to reach out to us at support@gaintheedgeofficial.com.
Great socks, delivery process needs improving
Socks are great and provide great grip but the delivery service was not great. There was stock issues which is understandable, but had to chase them for updates rather than being given automatic updates.
23. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Gain The Edge Official
Hi there,
Thanks for your feedback—we’re glad you’re enjoying the socks and the grip!
We understand your frustration with the lack of updates during the delay, and we’re working on improving this to provide more proactive communication moving forward.
If you need any further help, feel free to reach out to us at support@gaintheedgeofficial.com.
Best socks ever!
Great company! When I had trouble finding where my package was, I emailed them and they gave me a very quick response and made sure I had my question answered. Also the socks are great quality and I would highly recommend these socks they’re also affordable which is a lot better from other companies. Overall I would 100% but from here again! Overall they had great customer service and great quality socks.
5. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Gain The Edge Official
Hi Millah,
Thank you so much for your kind words! We’re really glad we could help you quickly and that you’re happy with the quality of the socks 🙌
We truly appreciate your support and recommendation—it means a lot to us!
If you need any further help, feel free to reach out to us at support@gaintheedgeofficial.com.
Avoid !!
Avoid, avoid, avoid - they hook you in with illegal subscriptions that you cannot cancel/change even though it violates consumer law in the UK.
4. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Gain The Edge Official
Hi Duncan,
We’re sorry to hear about your experience and understand your concerns.
We’d like to clarify that our subscription details are clearly outlined on both the product page and at checkout before purchase, including the pricing, billing frequency, and cancellation terms. This information is presented prior to completing the order to ensure full transparency and allow customers to make an informed decision.
We take feedback like this seriously, especially when it comes to clarity and customer experience, and we are continuously working on improving how this information is communicated.
To assist you further and review your case in detail, kindly reach out to one of our team at sheila@gaintheedgeofficial.com, and we’ll be happy to help resolve this for you.
My Experience with these grip socks are…
My Experience with these grip socks are amazing, they are great quality especially for the price they are at.
1. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Gain The Edge Official
Hi Michael,
Thank you for your feedback! We’re really glad to hear you’re enjoying the socks and that the quality meets your expectations—especially at the price point 🙌
We truly appreciate your support and hope you continue to enjoy them!
If you need any further help, feel free to reach out to us at support@gaintheedgeofficial.com.
Poor customer service!
I had a frustrating experience with Gain the Edge after ordering six sets of socks for my 8-year-old. During checkout, three of the items were automatically changed to adult sizes in my basket without me noticing. I contacted customer services within minutes, but was told the order was already being processed and nothing could be amended or done until the items arrived.
The response felt very transactional and dismissive of what was clearly a genuine issue caused during the checkout process. Overall, a disappointing experience, and not the level of service I expected. I’ll be using Joga going forward, as I’ve had a much better experience with them.
1. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Gain The Edge Official
Hi Chris,
We’re very sorry to hear about your experience and truly appreciate you taking the time to share your feedback.
We understand how frustrating this situation must have been, especially when ordering for your child. Our system is designed with a fast processing time of around 15–30 minutes to ensure quicker dispatch and delivery. Because of this, once an order is marked as processed by our fulfilment team, we’re unfortunately unable to make any changes such as size or item adjustments.
That said, we would still love the opportunity to assist you further and help resolve any concerns you may have. Please feel free to email one of our team at sheila@gaintheedgeofficial.com, and we’ll be more than happy to look into this for you.
Thank you again for your feedback—we truly value it and are always working to improve our service.
shocking customer care
ordered 6 pairs of grip socks 2 weeks ago, still haven't turned up. Got in touch with customer care team who just regurgitate same nonense without providing solution. A shame as the product is great.
23. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Gain The Edge Official
Hi Sami,
Thank you for your feedback, and we’re really sorry to hear about your experience.
We completely understand how frustrating it can be to wait longer than expected for your order, especially when you're looking forward to receiving it. While our team aims to provide clear and consistent updates, we’re sorry if our previous responses felt repetitive or unhelpful—that’s certainly not the experience we want for our customers.
Delivery times can vary depending on the courier and location, and while most orders arrive within the estimated timeframe, occasional delays can happen while the parcel is in transit.
We’d really like to look into this further and provide you with a proper resolution. Please kindly reach out to one of our team at sheila@gaintheedgeofficial.com with your order number, and we’ll personally review your case and assist you accordingly.
We truly appreciate your kind words about the product and your patience, and we’ll do our best to make this right.
Great
This is all I've ever wanted from a grip sock. So glad they brought the split toe concept. I did run into trouble with shipping timing, but they threw in a pair as an apology, which I really respect.
27. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Gain The Edge Official
Hi Muhammed,
Thank you so much for your kind words—we’re really glad you’re loving our barefoot grip socks! 🙌
We also appreciate your patience with the shipping delay, and we’re happy we could make it right for you. Your support means a lot to us!
If you need any help or have questions, please don’t hesitate to reach out at support@gaintheedgeofficial.com.
Shipping was good
Shipping was good, socks came very fast. Great material and are great when I play soccer.
27. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Gain The Edge Official
Hi Cooper,
Thank you so much for your great review!
We’re glad to hear your order arrived quickly and that you’re enjoying the quality of the socks, especially on the pitch ⚽️
If you ever have any questions or need further assistance, please don’t hesitate to reach out to our team at support@gaintheedgeofficial.com. We’ll be more than happy to help.
Thanks again for your support!
Watch out for signing up to a subscription without realising
I purchased 4 pairs of socks and was signed up to a subscription I did not want, you are not making this clear when purchasing (looking at Trust Pilot feedback I am not the only one who has had this issue), a customer should not be able to sign up to a 3 month subscription with out realising! I have purchased a few items from you, but won't be using you again as very disappointed with this experience.
I can see Gain The Edge replying to other customers with the same complaint as me, and I disagree it is clear, as if it was you would not have as many customers highlighting the same thing!
28. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Gain The Edge Official
Hi Kevin,
Thank you for your feedback, and we’re sorry to hear about your experience.
We’d like to clarify that the subscription option is clearly displayed on both the product page and at checkout before completing the purchase. The pricing difference between the one-time purchase and the subscription option is also highlighted, along with a confirmation step outlining the recurring terms, billing frequency, and cancellation conditions.
Regarding cancellation, subscriptions can be cancelled once the required number of charges has been completed. Alternatively, we can assist with an immediate cancellation by settling the difference between the discounted subscription price and the standard one-time purchase price for the items already received.
As I am unable to find any information regarding your order, could you kindly reach out to one of our team at sheila@gaintheedgeofficial.com so we can assist you further with the cancellation of your subscription?
Thank you again for your feedback.
Support team
After unintentionally signing up to a subscription I made contact with the support team. Within 24 hours I was provided with the information needed to cancel and all was sorted.
27. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Gain The Edge Official
Hi Huw,
Thank you so much for your kind review!
We’re glad to hear that our support team was able to assist you quickly and provide the information needed to resolve your concern. We always aim to make the process as smooth and clear as possible.
If you have any questions or need further assistance, please don’t hesitate to reach out to our team at support@gaintheedgeofficial.com—we’ll be more than happy to assist you.
Thanks again for your support!
Very poor customer service
Very poor customer service, wouldn't change a size despite the order not being picked and despatched yet. They wanted to ensure it came to us so we had to pay their £5.99 return fee. Incredibly poor way to try and make a few extra £'s. Customer service = 0
27. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Gain The Edge Official
Hi Max,
Thank you for your feedback, and we’re sorry to hear about your experience.
To clarify, once an order has been marked as processed by our fulfilment team, we are no longer able to edit or change any details on our end, including size changes, as the order is already in preparation for dispatch.
Your feedback is important to us, and we will share this with the team to improve our service moving forward.
If you have any questions or need further clarification, please don’t hesitate to reach out to our team at support@gaintheedgeofficial.com.
KEEP AWAY FROM GAIN THE EDGE
I would honestly not use this company ever again! Firstly when you order - it took ver 3 weeks for delivery - which is crazy - they used to ship out of the UK - Now they ship from China.
Secondly - they are very sneaky on their website - in the small print of a box that needs to be ticked - they sign you up to a 3 month subscription - which sends you your first order 3 times - 1 every month and charge you 3 times. Stay away at all costs - there are so many better options out there. This crowd are scam artists.
27. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Gain The Edge Official
Hi Mark,
Thank you for your feedback, and we’re sorry to hear about your experience.
To clarify, there is no box that needs to be ticked to activate a subscription. When placing an order, there are two options on the product page:
One-time purchase
VIP Subscription Price
The subscription is only applied when the VIP Subscription Price is selected. This option is clearly highlighted on both the product page and the checkout page, along with full details including pricing, delivery frequency, and cancellation terms. A notification box is also shown at checkout if a subscription item is in your cart, allowing you to review everything before completing your purchase.
We also apologise for the delay in delivery.
Shipping times can vary depending on location and logistics, and we understand how this may have impacted your experience.
To assist you further with the cancellation of your subscription, kindly reach out to one of our team at sheila@gaintheedgeofficial.com so we can review your order and help resolve this for you.
Ik ben zeer teleurgesteld in mijn…
Ik ben zeer teleurgesteld in mijn ervaring. Ik heb mijn bestelling geplaatst op 26 maart en tot op vandaag nog steeds niets ontvangen.
De leveringstermijn is ondertussen ruim overschreden zonder duidelijke communicatie of update. Dit is voor mij totaal onaanvaardbaar.
Dit was mijn eerste bestelling, maar helaas ook meteen de laatste. Ik raad dit bedrijf niet aan als je op een betrouwbare levering rekent.
26. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Gain The Edge Official
Hi Steven,
Thank you for your feedback, and we’re very sorry to hear about your experience.
We completely understand your frustration, especially with the delay in receiving your order. This is not the level of service we aim to provide.
Delivery timeframes can sometimes be affected by courier delays. We apologise for any inconvenience caused and appreciate your patience while we work to resolve this for you.
We would like to help resolve this for you as soon as possible. Kindly reach out to our team at sheila@gaintheedgeofficial.com so we can review your order in detail and provide you with an update or resolution.
Awful customer relations
Awful customer care replies and would not resolve
Lad has played football for the last 7 yrs and I've always used gain the edge but... Unfortunately lead into some 3 month subscription service for 18 pairs of socks!!
Won't budge on resolving it
Won't be used again
Awful
25. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Gain The Edge Official
Hi Craig,
Thank you for your feedback, and we’re sorry to hear about your experience—especially as a returning customer.
We’d like to clarify that the subscription is not automatically applied. It is selected when the VIP subscription price is chosen on the product page. This option offers a discounted price and includes recurring shipments, with full details clearly shown on the product page and again at checkout, including a notification before completing the purchase.
We understand this may not have been your intention, and we’re here to help you move forward. You have two options:
Continue with the remaining charges and keep the discounted VIP price, then cancel with no extra cost
Or cancel immediately by paying the price difference between the VIP subscription price and the standard price
We appreciate your past support and would like the opportunity to resolve this for you. Please reach out to our team at sheila@gaintheedgeofficial.com so we can review your order and assist you further.
Total scam
Total scam
It’s been more than a month, and I still haven’t received my order.
They keep emailing excuses, but the fact is. I’m not getting my order, and getting money, is probably gonna be another up hill battle, with emails back and forth for months.
25. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Gain The Edge Official
Hi Carsten,
Thank you for your feedback, and we’re sorry to hear about your experience.
We understand how frustrating this must be, especially with the delay in receiving your order. Please rest assured that we want to resolve this for you as quickly as possible.
Kindly reach out to one of our team at sheila@gaintheedgeofficial.com so we can review your order in detail and assist you further.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.