Gaia Interni Anmeldelser 

Servizio perfetto

Highly recommended!
I am absolutely thrilled with this product; the quality is amazing. The delivery was incredibly fast, and the customer service team was extremely friendly and helpful. I will definitely be buying from them again!

Parfait, commande reçue comme indiqué, conforme et bon suivi client.

Bien que les délais de livraison soient un peu longs (mais annoncés) les personnes jointes par téléphone sont très agréables, disponibles et réactives.
L'emballage est soigné et la marchandise très bien protégée.
La marchandise de grande qualité correspond entière à nos attentes

Professional and quick

Comunicazione eccellente e rapida. Nell’arco della giornata sono riuscito ad ottenere diverse offerte. Ottimi gli articoli trattati di aziende di qualità.

Très belle expérience avec Gaia Interni. De la commande à la réception, écoute, réactivité. Une ligne dédiée pour la France, avec une charmante personne qui vous accompagne, merci Sara.
Emballage sérieux et livraison rapide. Je ne peux que recommander.

To be honest, from the beginning, your customer service was excellent until the issues with production delays and delivery occurred. The estimated production you quoted was 6 weeks but it ran way longer than what was quoted. I understand an extra couple of weeks of delays would have been ok but since I ordered the items in March, I did not receive the last order until last week (Aug 21). This was very disappointing and truly affected the completion of our renovation. And then I was asked to pay an extra 200 euros for shipment of the 2 last mirrors that was stated that they shipped out last month but then was told that they didn’t. I shouldn’t have had to pay for this at all. In fact, since there was so much delays, the shipping should be complimentary to me for all the issues with the delays from the beginning. I’m disappointed that it occurred. I could have purchased all items from a company in Athens but I felt your initial customer service was excellent until the delivery delays. Also, the delivery company you used was a nightmare for the first delivery. We did not hear from the local transport company during the final delivery to Paros. We contacted them several times and they stated they would deliver but never did. So we had to go to the location and pick up all the items ourselves. This is very unfortunate. I’m grateful that we finally received all the supplies, but in honesty, I don’t think I will be purchasing future items from you again because of this. This is something that your company should really work on - to make sure you reply promptly with complete accuracy on delays and delivery.

We have had an excellent experience with Gaia Interni in Italy, from whom we ordered several specialist wellness products for a specific project including a combined sauna/shower, a stunning glass bath and Japanese-style toilets.

Sara has been my main contact throughout and has been absolutely fantastic. When ordering unusual and technically specialised products from another country, having someone knowledgeable and responsive at the other end makes an enormous difference. Sara helped throughout the ordering process, kept everything on track through production and delivery, and, importantly, has been just as helpful with the follow-up service after everything arrived.

Nothing has ever seemed too much trouble, and whenever we have had a question or needed assistance, Sara has been there to help resolve it.

The products themselves are beautifully designed and quite unlike the more conventional options we could find in the UK, but it has been the combination of the products and the personal service that has really impressed me.

A huge thank you to Sara in particular. I wouldn’t hesitate to recommend Gaia Interni.

Great experience.
Sara was particularly helpful.

Sara has been amazing. She really helped us with some minir issues in delivery of the products from Frattini. We will certainly contact Gaia for future purchases 💯

Perfect service, i am very happy

Molto professionali gentili e disponibili

Team di persone competente e molto reattivo

Disponibilità cortesia e competenza al top.
In più tempistiche rispettate alla perfezione

Ho avuto un’ottima esperienza nella fase di consulenza e preventivazione.
Comunicazione sempre molto veloce, professionale e disponibile.
Anche se alla fine ho scelto un’altra soluzione per esigenze specifiche di progetto, consiglio sicuramente Gaiainterni per la serietà e l’attenzione al cliente.
----------
Sehr gute Erfahrung in der Beratungs- und Angebotsphase.
Die Kommunikation war jederzeit schnell, professionell und sehr angenehm.
Auch wenn ich mich letztendlich für eine andere Lösung entschieden habe, kann ich das Unternehmen absolut empfehlen.

Der Kontakt im Rahmen der Bestellung
war sehr freundlich und hilfsbereit. Die Ware wurde defekt geliefert und die Reklamation hat ein wenig gedauert. Aber letztendlich konnte alles zu unserer Zufriedenheit abgewickelt werden.

Even if other people make a mistake Sara is doing her best to put things right again.