Exceptional account management — Gloria Gao went above and beyond I placed two urgent orders with FS for DAC breakout cables needed for a DGX Spark AI cluster installation in Madrid. My accou... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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very responsive and accommodating to assist us to achieve our delivery timelines. It was a small part of a large project, but important as the project would not be able to complete without the connect... Vis mer
I'm new to FS.com and have recently bought some items. Their customer support told me straight away if the items were compatible, prices are competitive and my appointed account manager Suzy Zhou was... Vis mer
First time buying a FS product. Super impressed with the experience, once I worked out what product I needed / wanted, their network switch S3150-8T2F, and purchased it from their online store, I had... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
FS is a leading global network equipment and solutions provider dedicated to helping individuals and businesses build, develop and optimize their optical infrastructures. FS has served over 400,000 customers with products including network switches, optical transceivers, patch cables, OTN equipment and cable management accessories. FS aims to build dependable networks that fully support mission-critical applications by offering top quality products, tailored network solutions, comprehensive services and fast delivery. The company is committed to be the most trusted partner for networking solutions of all sorts.
Kontaktopplysninger
380 Centerpoint Blvd, 19720, New Castle, USA
- +1 (888) 468 7419
- service.us@fs.com
- fs.com
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Absolute terrible service.
Absolute terrible service.
Sent a request of what we needed. I was given a dedicated account manager. I was informed the items chosen would work for our needs, ie
Security cameras, with wifi and 24volt.
Items turned up, not wifi not 24v and did not work.
Even after we complained, sent them screenshots of conversations I get answer like, would you like the item repaired?
Don't waste your money.....

Svar fra FS.COM
A big choice of network components
A big choice of network components, à great list of several descriptions about network architecture...
They make sure its delevered...
They literally checked in with me and followed up with the shipping company when they noticed that my items were held up at customs... amazing service.
Bestellte Schreibstifte
Der Laden scheint es mit der Lieferzeit nicht sehr genau zu nehmen.
Ich habe am 29.09.23 auf Amazon zwei Faber-Castell Stifte bestellt. Es war schon ungewöhnlich, dass die Lieferzeit 5 Tage betragen sollte. Heutzutage ist das schon lange. Diese Stifte BRAUCHE ich eigentlich dringend und ich hätte sie viel lieber beim örtlichen Händler gekauft, leider hatte er solche dünn schreibenden Stifte nicht. Die Firma gibt keinerlei Auskunft über die Lieferung, es steht nur “verspätet“. Das sehe ich selbst. Wo ist das Problem diese zwei Stifte in einen gepolsterten Briefumschlag zu stecken und mit einer Briefmarke abzuschicken?
Edit 20.01.24 Die Bewertung habe ich abgemildert und von 1 auf 3 Sterne geändert, weil der Händler um seinen Service bemüht ist und auch geantwortet hat.

Svar fra FS.COM
Fast Delivery and Impressive FS BOX V4
Fast Delivery (5/5):
The product arrived quickly, within just a few days of ordering. Kudos for the speedy delivery.
Sleek Design (5/5):
The FS BOX V4 boasts a sleek and modern design that complements any setup. It's well-built and looks fantastic.
Easy Connectivity (5/5):
Setting it up was a breeze. It effortlessly connects to devices.
Smartphone Control (5/5):
The smartphone app makes customization a snap. You can adjust settings and manage devices conveniently from your phone.
Great product fast delivery and…
Great product fast delivery and reasonable prices
FS.com is a great vendor
FS.com is a great vendor. Even when I make a mistake they are quick to fix it and get me what I need. Great company. Great employees
Good products, fast delivery
Needed some SFP modules and optic cable. Didn't know which to order, so I asked FS support. Got great help and ordered the right modules and cable.
Good price, fast delivery and good support.
I will order again if I need more.
Always on time
Always on time! Customer service is great.
Amazing experience
Everything was made so easy while shopping with them. lots of reviews that answers almost all of my questions. The Specifications and Features tab made sure i was well informed about any product i was looking too purchase.
FS has a nice communicative support…
FS has a nice communicative support team, informative package tracking. I wish them the very best in the future.
Excellent product
Super fast shipping. Great communication and excellent product.
Grate product
Grate product
Connect fast
Easy to use
Great Service, Quality and Prices
I've used fs.com for fibre cabling, SFP modules and other items over the years. Everything has worked perfectly, and is far cheaper than OEM or other outlets for the same product.
Our account manager has been very friendly, easy to deal with and the DHL shipping is top notch. Things arrive very quickly.
I would highly recommend fs.com.
Speed Reaction.
Speed Reaction.
Very efficient
My best Regards
Great FS products
Great FS products . Prompt ordering and secure delivery.
To the point, FS has some of the best CSR's.
I'm going to keep this simple. I have had dealings with FS for a number of years. Despite the 12 hr time zone difference, and sometimes an issue with Chinese to English wording, I have had some of the best customer service experiences with them since the pandemic made a mess of everything. The cables and fiber modules I have purchased from them work flawlessly.
Excellent products with excellent…
Excellent products with excellent support!
Great Experience
Good product, good price, excellent service. Even though our order was small your representative Lora paid careful attention to our order to make sure all went smoothly. That is very much appreciated
Highly recommended!
We use FS for years now, and their quality and services deserves some recognition: their transceivers run flawlessly for years now and generally appear high quality, but cost a fraction of what Juniper & Co. wants for their stuff.
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