Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Garbage company. Paying thousands a year only to have them remove the TRASH button to look "clean" ... Overpriced, adding junk AI features nobody asked for but then they gaslight you after removing... Vis mer

Vurdert til 1 av 5 stjerner

If I could give a -5 I would. Thanks to Freakin' Front, I've lost countless emails from my customers which went undelivered. Here is how Claude diagnosed the problem. Front uses Proofpoint for email p... Vis mer

Vurdert til 1 av 5 stjerner

The new UI is unusable. It has massively slowed down our work processes and decreased our productivity. It is visually illegible whether you choose dark or light mode - hard to tell which emails are u... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Our company spends $40,000 per year for front - and front does NOT offer ANY phone support. Their "search" functionality only halfway works (emails only, not "Discussion") and you have to @ tag... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Programvareselskap

Skrevet av virksomheten

Front is a customer communication hub that surrounds every high-stakes conversation with team collaboration capabilities and contextual data to ensure responses are always fast, accurate and deeply personalized. Front’s modern interface is inspired by email clients, which team members love because it’s familiar and easy to use. Behind the scenes, powerful automation capabilities eliminate manual workflows across systems, and detailed analytics make it easy to improve team performance and the health of customer relationships. To learn more, visit https://front.com/


Kontaktopplysninger

1,7

Dårlig

TrustScore 1.5 av 5

293 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 52 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

We're Front's NUMBER 1 FANS - amazing platform

Front has changed the way we communicate with customers and collaborate with team members. Our company is a huge fan of their platform. It's easy to work with, intuitive, and extremely powerful. If you work with customer support or client relations, Front will be your best friend. 😍 And if you're dealing with overwhelming inboxes, Front will help you efficiently tackle emails and organize your work!

And if you ever need help with anything, their customer support is one of the fastest most efficient teams we have ever encountered! They really listen to customers and are constantly improving the product to match their clients' needs.

If you're wondering if you should get Front. Do it. You won't regret it!

14. april 2022
Vurdert til 4 av 5 stjerner

Hi I have a feature that I think needs…

Hi I have a feature that I think needs to be sorted - When tagged to an email or copied and it is not your responsibility anymore can we have a tab to permanently archive such that when someone comments it no longer pops up on your email. Otherwise great app to use

14. april 2022
Vurdert til 5 av 5 stjerner

Front is awesome!

Front is awesome!
But the search methods needs to be improved, still need to turn to Gmail when I want to find some content.

13. april 2022
Vurdert til 4 av 5 stjerner

Conversation mode makes us :(

Overall we've had a great experience with Front. It has helped us streamline our process. The only issue we've really seen is with group emails, when we send out emails to a large amount of users it forces it into "conversation" mode which means all emails are aggregated into one thread. So it makes it difficult to follow the separate conversations. For reference- we send emails to large amounts of users on BCC. So it's one email to a bunch of individual people who will individually respond.

13. april 2022
Vurdert til 3 av 5 stjerner

great for team work, hard to organize completed work

I really like the overall look of Front. Being able to share inboxes with your team so seamlessly and collaborate on the same email is great. I wish there was a thesaurus function. I cannot figure out how to delete drafts out of the draft folder when I do not want to send the email. Archiving all completed emails doesn't really organize them all that well. When I create a new folder for specific types of emails that have already been completed, it always shows the number of emails in the folder which makes me feel like I still need to work on them. I just want to save them all in the same place so I can easily come back to them if and when I need to.

13. april 2022
Vurdert til 4 av 5 stjerner

Training my eyes where to look

I do like all the functionality Front has to offer. But it still takes a great deal of time to get used to what I'm looking at and what I need to look at. After sooo many years with one product, my eyes are very trained to look in a specific place especially in stressful or high-visibility conversations. I'm learning to say, I'll find that can follow up. But Front does offer great functionality with the tags and the ability to chat about an email thread. It's just so visual different and it's taking time to get the eyes to look in just the right places for critical information. Thank you for asking.

13. april 2022
Vurdert til 4 av 5 stjerner

Very good

Very good, highly recommendable for cooperation among sales teams, but sometimes difficult to find conversations.

13. april 2022

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv