Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Garbage company. Paying thousands a year only to have them remove the TRASH button to look "clean" ... Overpriced, adding junk AI features nobody asked for but then they gaslight you after removing... Vis mer

Vurdert til 1 av 5 stjerner

If I could give a -5 I would. Thanks to Freakin' Front, I've lost countless emails from my customers which went undelivered. Here is how Claude diagnosed the problem. Front uses Proofpoint for email p... Vis mer

Vurdert til 1 av 5 stjerner

The new UI is unusable. It has massively slowed down our work processes and decreased our productivity. It is visually illegible whether you choose dark or light mode - hard to tell which emails are u... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Our company spends $40,000 per year for front - and front does NOT offer ANY phone support. Their "search" functionality only halfway works (emails only, not "Discussion") and you have to @ tag... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Programvareselskap

Skrevet av virksomheten

Front is a customer communication hub that surrounds every high-stakes conversation with team collaboration capabilities and contextual data to ensure responses are always fast, accurate and deeply personalized. Front’s modern interface is inspired by email clients, which team members love because it’s familiar and easy to use. Behind the scenes, powerful automation capabilities eliminate manual workflows across systems, and detailed analytics make it easy to improve team performance and the health of customer relationships. To learn more, visit https://front.com/


Kontaktopplysninger

1,7

Dårlig

TrustScore 1.5 av 5

293 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 52 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Cannot recommend Front

Cannot recommend Front. As with Mailchimp, they have recently started a policy of terminating accounts based on the content of your emails.

Unlike Mailchimp, they have done so to several companies with no notice or warning. We cannot put our business at risk this way.

2. august 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Front recently cancelled their services…

Front recently cancelled their services with the Babylon Bee satire website because it’s not aligned with their employees political views. No warning whatsoever and it’s another example of cancel culture. Was unable to send or receive emails from the Babylon Bee.
I’d never recommend a company that does business that way.

28. juli 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Honestly the best system out there..

Honestly the best system out there..

I am speaking on behalf of my entire company when I say this, Front is amazing! Previously we have used Freshdesk, Zendesk, Help Scout, etc - the "industry standard".

They all were "okay", but there were always frustration points at every step. Couldn't easily forward emails, lacking features for internal communication, slow software, eye-sore, etc. All the time we were hoping there was a better alternative but eventually gave up as we thought industry standard had to be best, however that is not the case.

Everything is so minimalistic, yet modern and there's no 1-hour tutorial to set things up, you just know what to do, and if you have issues, there are explanation points all the way. Previously we have always been in the fear of missing e-mails due to the needlessly complicated systems, and we didn't feel quite home with them, now with Front, we know we don't miss e-mails - we have regained control.

Answering e-mails are one of the most important things we do to bring on customers, and now with Front, we know we're not missing a single conversation. Usually we are able to respond within 10 minutes. The mobile app is a great bonus as well, and it's incredibly easy to do a lot of tasks there as well.

Overall, I don't find any of the "industry standard" programs to ever come near Front, and at this point I don't think we're going to switch for a long, long time. I'm pleased to be in the future of email systems.

15. mai 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

They don't even know their customers...

I get a "quick reminder" from Front... "Thanks again for choosing Front" please rate us...

I was a happy front user when they started. Then after a few years they got greedy and started overcharging and underdelivering. Switched to Missive App a few years ago. Never looked back!

Sadly front thinks I'm still a customer -- hence the review request.. Stupid.

5. mai 2022
Vurdert til 5 av 5 stjerner

Our team loves the feature of tagging…

Our team loves the feature of tagging each other in an email so that we can discuss it internally without having to forward the email. All of the comments, attachments, etc are right there in the email trail. The calendar functionality has improved as well. We can share our calendars so we know when a teammate is available for meetings.

21. april 2022
Vurdert til 4 av 5 stjerner

Front is an excellent tool for working…

Front is an excellent tool for working with email in a team. Really easy to share messages between team members and collaborate on replies or actions. Integrations, such as with Linear, make triaging feedback etc much easier. Can't recommend Front enough.

21. april 2022
Vurdert til 4 av 5 stjerner

It works

It works, but some things are lacking.
The built-in spell check is terrible. Please integrate Grammarly or something.

21. april 2022

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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