Brian, the agent I spoke with was 100%, polite, friendly and efficient, had my problem sorted in minuets. As for pricing Freedom we're half the cost of all other insurance quotes and offered the co... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
discussing agent communication has no a clue about categories of van jobs bat keep sending a quotes . Today just now 10:00 had to explain what means Hire and reward and haulage , she continuously aske... Vis mer
Selskapet har svart
Since I took up a policy iv Been contacted to be told I have extra ncd I didn't know about and they are shopping around for a better deal.not many companies go above and beyond once your payments been... Vis mer
Selskapet har svart
I tried freedom for the first time and I was not disappointed I spoke to a lovely lady called sandy for three day to sort my insurance out as I was let down by Hastings direct They got me the best q... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om Freedom Brokers
Skrevet av virksomheten
Freedom Brokers was created in 2017 to offer our fantastic services directly to consumers. Our objectives are to make the insurance process as effortless as possible, giving you the time to get on with the more important things in life.
Freedom represents independence – adopting new ideas and doing things differently from the rest of the insurance industry.We want to provide services to those overlooked by traditional insurers, giving a fair and high-quality service to a wide and inclusive customer base.
Skrevet av virksomheten
Kontaktopplysninger
4,5
Enestående
7k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 98 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Renewal
Quick, easy and straight forward to set up a renewal.
Competitive price year on year 👍🏻
15. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Freedom Brokers
Thank you for your 5-star review. We're pleased to hear that you found the renewal process quick, easy, and straightforward. It's also great to know that our competitive pricing continues to offer good value year after year.
We appreciate your continued trust in us and thank you for taking the time to share your experience.
Svar fra Freedom Brokers
Thank you for your 5-star review.
We're pleased to hear that you found the process helpful and hassle-free, and that our team provided a friendly experience throughout. Your feedback is greatly appreciated and will be shared with the team.
Thank you for choosing us, and we look forward to assisting you again in the future.
Svar fra Freedom Brokers
Thank you for your 5-star review.
We're delighted to hear that you found the process very quick and easy. Providing a simple and efficient experience for our customers is always our aim, so it's great to know we met your expectations.
Thank you for taking the time to share your feedback. We look forward to helping you again in the future.
Have no insurance documents and taking…
Have no insurance documents and taking a further £62.46 from bank account 2 months later when I have paid policy in full
10. juni 2026
Svar fra Freedom Brokers
Thank you for your review.
As discussed, we have already spoken with you and explained the situation, and you confirmed you were happy with the outcome.
We are pleased this has resolved the matter for you.
Cancellation
Grace was excellent at dealing with my cancellation , shame I've had to leave but automatically renewing my policy when I've specifically asked them not to is so annoying , especially as the cost was 35 % more than new quotes.
11. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Freedom Brokers
Thank you for taking the time to leave us a 5-star review and for your kind words about Grace. We're delighted to hear that she was able to assist you with your policy cancellation and provide a positive experience.
We're sorry to hear that you decided to leave us, and we appreciate your feedback regarding the renewal process and pricing. Customer feedback is extremely valuable and helps us continue to improve our service.
We wish you all the best for the future and thank you for having chosen Freedom Brokers.
Cloe was very helpful and polite when…
Cloe was very helpful and polite when dealing with my renewal .
10. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Freedom Brokers
Thank you for your 5-star review. We're delighted to hear that Chloe was helpful and polite while assisting with your renewal. We pride ourselves on providing excellent customer service, and it's great to know that Chloe made the process a positive experience for you.
We appreciate your feedback and thank you for choosing us.
Svar fra Freedom Brokers
Thank you for your 5-star review. We're pleased to hear you received great service and had a positive experience with us. We appreciate you taking the time to share your feedback.
Excellent service and very professional…
Excellent service and very professional staff. They were helpful, friendly, and quick to respond to my queries. Highly recommended!
10. august 2026
Svar fra Freedom Brokers
Thank you for your 5-star review. We're delighted to hear that you found our service excellent and our team professional. Providing helpful, friendly, and responsive support is very important to us, so it's wonderful to know we met your expectations.
We truly appreciate your recommendation and thank you for taking the time to share your experience. We look forward to assisting you again in the future
Svar fra Freedom Brokers
Thank you for your 5-star review. We really appreciate your kind words and are pleased to hear you had a positive experience with us. Thank you for choosing Freedom.
Competitive price and call back at the…
Competitive price and call back at the right time
7. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Freedom Brokers
Thank you for your 5-star review. We're pleased to hear that you found our prices competitive and that we contacted you at a time that suited you. We appreciate your feedback and thank you for choosing us.
Svar fra Freedom Brokers
Thank you for your 5-star review. We're delighted to hear that you found our service fast and efficient, and that we were able to offer a great price. We appreciate your feedback.
Shout out to Zama today who gave…
Shout out to Zama today who gave quality customer service. All queries and requests answered and actioned, thank you.
5. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Freedom Brokers
Thank you for your wonderful 5-star review.
We're delighted to hear that Zama provided you with quality customer service and was able to answer and action all of your queries and requests. We'll be sure to pass on your kind feedback and recognition to her.
Thank you for taking the time to share your experience.
Quick and easy process to change policy…
Quick and easy process to change policy details, Bella was the consumate professional dealing with my query, well done & keep it up!
4. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Freedom Brokers
Thank you for your fantastic 5-star review. We're delighted to hear that you found the process of changing your policy details quick and easy.
We'll be sure to pass your kind comments on to Bella. She takes great pride in providing excellent service, and we're pleased she was able to assist with your query in such a professional manner.
Thank you for your support, and we look forward to helping you again in the future.
Chloe was friendly and helpful
Chloe was friendly and helpful
I would recommend Freedom insurance to my colleague's
4. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Freedom Brokers
Thank you for taking the time to leave us a 5-star review.
We're delighted to hear that Chloe was friendly and helpful during your experience with us. It's also wonderful to know that you would recommend Freedom to your colleagues. Recommendations like yours mean a great deal to our team.
We'll be sure to pass your kind feedback on to Chloe. Thank you for choosing Freedom.
Svar fra Freedom Brokers
Thank you for your 5-star review. We're pleased to hear that you received great service. We appreciate your feedback and are grateful you took the time to share your experience.
Svar fra Freedom Brokers
Thank you for your 5-star review. We're delighted to hear that you found the browser easy to use and that you were able to complete everything in just one day. We appreciate your feedback and are pleased that the process was straightforward and efficient for you. Thank you for choosing us.
Svar fra Freedom Brokers
Thank you for your review. We're delighted to hear you received great service and had a positive experience with our team. Your feedback is greatly appreciated, and we're pleased we could help make the process a smooth one.
Svar fra Freedom Brokers
Thank you for taking the time to leave your review.
We're sorry to hear that you were unhappy with your experience. Having reviewed your interactions with our team, we appreciate that the process was frustrating and required multiple contacts before the matter was resolved.
While we have not identified any evidence of our advisers being rude, we understand that communication issues and the overall experience left you feeling dissatisfied, and for that we apologise.
We value your feedback and will use it to help improve our customer experience going forward.
Very easy and efficient customer…
Very easy and efficient customer service brilliant highly recommend them 👍
28. juli 2026
Svar fra Freedom Brokers
Thank you for your kind review. We're pleased to hear that you found our service easy, efficient, and helpful. Providing excellent customer service is a priority for us, so it's great to know our team made a positive impression. We truly appreciate your recommendation and thank you for choosing us.
Helpful conversation and made the…
Helpful conversation and made the process of buying an insurance policy less stressful. So far I've had good communication and customer service so can only view the process as positive.
30. juli 2026
Svar fra Freedom Brokers
Thank you for taking the time to share your feedback. We're pleased to hear that our team helped make the process of buying your insurance policy less stressful and that you've experienced good communication and customer service throughout. It's great to know your experience has been a positive one so far. We appreciate your support and look forward to continuing to assist you in the future.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.