Brian, the agent I spoke with was 100%, polite, friendly and efficient, had my problem sorted in minuets. As for pricing Freedom we're half the cost of all other insurance quotes and offered the co... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
discussing agent communication has no a clue about categories of van jobs bat keep sending a quotes . Today just now 10:00 had to explain what means Hire and reward and haulage , she continuously aske... Vis mer
Selskapet har svart
Since I took up a policy iv Been contacted to be told I have extra ncd I didn't know about and they are shopping around for a better deal.not many companies go above and beyond once your payments been... Vis mer
Selskapet har svart
I tried freedom for the first time and I was not disappointed I spoke to a lovely lady called sandy for three day to sort my insurance out as I was let down by Hastings direct They got me the best q... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om Freedom Brokers
Skrevet av virksomheten
Freedom Brokers was created in 2017 to offer our fantastic services directly to consumers. Our objectives are to make the insurance process as effortless as possible, giving you the time to get on with the more important things in life.
Freedom represents independence – adopting new ideas and doing things differently from the rest of the insurance industry.We want to provide services to those overlooked by traditional insurers, giving a fair and high-quality service to a wide and inclusive customer base.
Skrevet av virksomheten
Kontaktopplysninger
4,5
Enestående
7k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 98 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very smooth and very pleasant experience with the young lady on the phone very helpful great
Very pleasant and very helpful young lady that we spoke with went through everything we needed to know great experiences thanks
19. august 2026
Svar fra Freedom Brokers
Thank you for your 5-star review. We're pleased to hear that the experience was smooth and that our advisor was able to explain everything clearly and provide the help you needed. We'll be sure to pass on your kind comments to the team. Thank you for choosing Freedom Brokers.
Great service so far and reasonable…
Great service so far and reasonable quote, not the cheapest but I’m happy
22. august 2026
Svar fra Freedom Brokers
Thank you for your review, Scott. We're delighted to hear that you found our service helpful and our quotation competitive. While we may not always be the cheapest option, we strive to provide excellent value alongside great customer service. We appreciate your trust in us and look forward to supporting you throughout your policy.
Quick and easy, very professional. Good price. would recommend
Quick and easy, very professional.
Very good price, would recommend anytime
22. august 2026
Svar fra Freedom Brokers
Thank you for your wonderful feedback, Mark. We're pleased to hear that arranging your insurance was quick, easy, and professional, and that you were happy with the price offered. We truly appreciate your recommendation and your 5-star review.
Had a small problem with my policy
Had a small problem with my policy . Bella sorted quickly and effectively.
22. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Freedom Brokers
Thank you for your review, Eddy. We're pleased to hear that Bella was able to resolve the issue with your policy quickly and effectively. We'll make sure your comments are passed on to her. Thank you for taking the time to share your experience with us.
brilliant service and easy to contact…
brilliant service and easy to contact and nice staff
21. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Freedom Brokers
Thank you for your kind review. We're delighted to hear that you found our service brilliant, our team friendly, and that it was easy to get in touch with us. We really appreciate your feedback and will share your comments with the team.
No real support and policies
No real support no back up if you need it an a little one side to be polite
13. januar 2026
Svar fra Freedom Brokers
Thank you for your feedback. We're sorry to hear you feel this way. While we do not currently have a live policy for you, we will log your concerns with our Complaints Team and someone will be in touch to discuss your experience further. We appreciate you taking the time to share your comments.
Svar fra Freedom Brokers
Thank you for your review. We're pleased to hear that you received brilliant service. Your feedback is greatly appreciated, and we'll be sure to share your comments with the team.
Very helpful on the phone made it quick…
Very helpful on the phone made it quick an easy five star service
20. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Freedom Brokers
Thank you for your fantastic review. We're delighted to hear that our team was helpful on the phone and made everything quick and easy for you. We really appreciate your feedback and are pleased we could provide a five-star service.
They have real people that can sort out problems, well done.
I had a problem with a fraudulent claim years ago that
resurfaced when I took out a policy with freedom brokers, many thanks to Alex in customer services who managed to get this sorted with the insurer.
17. august 2026
Svar fra Freedom Brokers
Following our discussions, we were able to clarify the position.
We're pleased we could speak with you directly and resolve your concerns.
During my conversation with Freedom…
During my conversation with Freedom Brokers, I was listened to and various amendments were made so everything is spot on.
I’m now in my 3rd year with Freedom Brokers and couldn’t be happier with the service received.
18. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Freedom Brokers
Thank you for your continued trust and loyalty over the past three years. We're delighted to hear that our team took the time to listen to your needs and make the necessary amendments to ensure everything was just right for you.
Your kind feedback means a great deal to us, and we're pleased to know you're happy with the service you've received. We look forward to continuing to support you in the years ahead.
Prices are good and customer service is good
Prices are good and customer service is great
19. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Freedom Brokers
Thank you for your kind review. We're delighted to hear that you found our prices competitive and our customer service great. Your feedback is very much appreciated, and we'll be sure to share your comments with the team.
Excellent service today from Darwin
Excellent service today from Darwin, and the company issued a NCB letter for me very quickly.
19. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Freedom Brokers
Thank you for your wonderful review. We're delighted to hear that Darwin provided excellent service and that we were able to arrange your No Claims Bonus letter quickly. We really appreciate your feedback and will be sure to pass your kind comments on to Darwin and the wider team.
Svar fra Freedom Brokers
Thank you for your kind review. We will pass on your thanks to the agent that assisted you.
I spoke to Chloe about my insurance…
I spoke to Chloe about my insurance renewal and she was very helpful and knowledgeable and it really didn’t take that long,many thanks
17. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Freedom Brokers
Thank you for your wonderful review. We're delighted to hear that Chloe was helpful and knowledgeable when discussing your insurance renewal and that she made the process quick and straightforward. We'll be sure to pass your kind comments on to her. Thank you for choosing us.
Excellent Service
Charles responded to my call with respect and professionalism. He was calm and listened while I presented my case, confirmed what exactly I was looking for, and closed the deal. It was beyond me expectations.
18. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Freedom Brokers
Thank you for your fantastic review. We're delighted to hear that Charles provided such respectful and professional service. Taking the time to listen, understand your needs, and find the right solution is exactly the experience we aim to provide. We'll be sure to pass your kind comments on to Charles.
Cancelled my auto renew online with…
Cancelled my auto renew online with minimal issues, I required a different type of policy than the previous.. easy to use service
17. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Freedom Brokers
Thank you for your review. We're pleased to hear that you were able to cancel your autorenewal with minimal issues and that you found our service easy to use. We're glad we could help as your insurance needs changed, and we appreciate you taking the time to share your experience.
Great customer service from Mary
Great customer service from Mary, who helped me through all my queries. I had to pause the call at one point, but Mary called me back exactly when we'd agreed and was very efficient throughout.
18. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Freedom Brokers
Thank you for your wonderful review. We're delighted to hear that Mary was able to help with all of your queries and provided efficient service throughout. We're especially pleased that she followed up exactly as agreed when you needed to pause the call. We'll be sure to pass your kind comments on to Mary.
Fast to apply and very easy to follow
Fast to apply and very easy to follow. Great price and the cheapest for me with all the things you need in insurance.
16. august 2026
Svar fra Freedom Brokers
Thank you for your fantastic review. We're delighted to hear that you found the application process fast and easy to follow. It's also great to know that we were able to offer you excellent value with the cover and features you needed at a competitive price.
We really appreciate you taking the time to share your experience and thank you for choosing us.
Renewal
Quick, easy and straight forward to set up a renewal.
Competitive price year on year 👍🏻
15. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Freedom Brokers
Thank you for your 5-star review. We're pleased to hear that you found the renewal process quick, easy, and straightforward. It's also great to know that our competitive pricing continues to offer good value year after year.
We appreciate your continued trust in us and thank you for taking the time to share your experience.
Svar fra Freedom Brokers
Thank you for your 5-star review.
We're pleased to hear that you found the process helpful and hassle-free, and that our team provided a friendly experience throughout. Your feedback is greatly appreciated and will be shared with the team.
Thank you for choosing us, and we look forward to assisting you again in the future.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.