Brian, the agent I spoke with was 100%, polite, friendly and efficient, had my problem sorted in minuets. As for pricing Freedom we're half the cost of all other insurance quotes and offered the co... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Since I took up a policy iv Been contacted to be told I have extra ncd I didn't know about and they are shopping around for a better deal.not many companies go above and beyond once your payments been... Vis mer
Selskapet har svart
discussing agent communication has no a clue about categories of van jobs bat keep sending a quotes . Today just now 10:00 had to explain what means Hire and reward and haulage , she continuously aske... Vis mer
Selskapet har svart
I tried freedom for the first time and I was not disappointed I spoke to a lovely lady called sandy for three day to sort my insurance out as I was let down by Hastings direct They got me the best q... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om Freedom Brokers
Skrevet av virksomheten
Freedom Brokers was created in 2017 to offer our fantastic services directly to consumers. Our objectives are to make the insurance process as effortless as possible, giving you the time to get on with the more important things in life.
Freedom represents independence – adopting new ideas and doing things differently from the rest of the insurance industry.We want to provide services to those overlooked by traditional insurers, giving a fair and high-quality service to a wide and inclusive customer base.
Skrevet av virksomheten
Kontaktopplysninger
4,5
Enestående
7k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 98 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Helpful conversation and made the…
Helpful conversation and made the process of buying an insurance policy less stressful. So far I've had good communication and customer service so can only view the process as positive.
30. juli 2026
Svar fra Freedom Brokers
Thank you for taking the time to share your feedback. We're pleased to hear that our team helped make the process of buying your insurance policy less stressful and that you've experienced good communication and customer service throughout. It's great to know your experience has been a positive one so far. We appreciate your support and look forward to continuing to assist you in the future.
This firm have to be the worst company…
This firm have to be the worst company I’ve ever used
Arrogant on the phone
All about money
I won’t be using them again
28. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Freedom Brokers
We're sorry to hear that you feel disappointed with your experience.
We take all customer feedback seriously and have reviewed your recent interactions with our team. From our review, we can see that when you contacted us regarding changing from your pickup vehicle to a car, our adviser explained the limitations of the existing policy and offered to transfer you to our Sales team for a quotation on your new vehicle. This offer was declined at the time.
We appreciate that changing vehicles and insurance arrangements can sometimes be frustrating, and we're sorry if the service did not meet your expectations. Our intention is always to provide clear information and suitable options based on a customer's needs.
Thank you for taking the time to share your feedback. We will continue to use customer comments to help improve our service and customer experience.
Was easy to set up and no problems yet…
Was easy to set up and no problems yet so alls good so far
29. juli 2026
Svar fra Freedom Brokers
Thank you for your review. We're delighted to hear that the setup was easy and that everything has been running smoothly for you so far. We appreciate you taking the time to share your experience and hope it continues to meet your expectations. If there's anything we can do to turn your 4-star experience into a 5-star one, we'd love to hear your feedback. Thanks for choosing us.
Great Customer Service
Had a problem with my policy shortly after creating it. Staff (Bella) on phone was polite and helpful and helped me to resolve the problem. Notedly high-quality service.
28. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Freedom Brokers
Thank you for your 5-star review. We're pleased to hear that Bella was able to help resolve the issue with your policy quickly and professionally. Providing polite, helpful, and high-quality service is what we strive for, so it's great to know that your experience reflected this. We appreciate your feedback and thank you for choosing us.
Very good
Very good , operator was quick and efficient ….
29. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Freedom Brokers
Thank you for your 5-star review. We're pleased to hear that our operator was able to assist you quickly and efficiently. Providing a smooth and straightforward service is important to us, and we're glad that was reflected in your experience. Thank you for your feedback and for choosing us.
Very easy to insure my van went with no…
Very easy to insure my van went with no problem thanks again
26. juli 2026
Svar fra Freedom Brokers
Thank you for your 5-star review. We're pleased to hear that arranging insurance for your van was easy and that everything went smoothly. We appreciate your feedback and your custom, and we're glad we could help. Thank you again for choosing us.
Very helpful
Very helpful, sorted my renewal easily and quickly
27. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Freedom Brokers
Thank you for your 5-star review. We're delighted to hear that our team was able to help with your renewal and make the process quick and straightforward. We appreciate your feedback and thank you for choosing us.
Svar fra Freedom Brokers
Thank you for your 5-star review. We're pleased to hear you found our service good. We appreciate your feedback and thank you for choosing us. We look forward to assisting you again in the future.
premium has gone down this year.
I have just renewed my policy again. I dealt with Maya, who kindly rang me back after trouble with my payment. A great price was quoted; actually, my premium went down this year. Thank you.
28. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Freedom Brokers
Thank you for taking the time to leave us a 5-star review and for choosing to renew your policy with us again.
We're delighted to hear that Maya was able to assist you, particularly by calling you back and helping to resolve the payment issue. It's also great to know that we could provide you with a competitive price and that your premium has reduced this year.
We'll be sure to pass your kind comments on to Maya.
Thank you for your continued support, and we look forward to being of assistance whenever you need us.
Svar fra Freedom Brokers
Thank you for your 5-star review. We're pleased to hear you received good service. We appreciate your feedback and look forward to helping you again in the future.
Bella was helpful and informative set
28. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Freedom Brokers
Thank you for your review. We're delighted to hear that Bella was helpful and informative. We'll be sure to pass on your kind feedback to her. Thank you for choosing us, and we look forward to helping you again in the future.
Svar fra Freedom Brokers
Thank you for your review. We're pleased to hear that you found our team very helpful in setting up your account. We appreciate you taking the time to share your experience and look forward to assisting you again in the future.
Renewal process
Jade was very helpful and polite , she spoke a little bit fast for me to understand with her accent,but apart from that great.
27. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Freedom Brokers
Thank you for taking the time to leave us a 5-star review.
We're delighted to hear that Jade was helpful and polite and that she provided you with a great experience. We also appreciate your feedback regarding the pace of the call.
We understand how important clear communication is, and we'll be sure to pass your comments on to Jade and her manager.
Thank you again for your kind words and for choosing Freedom Brokers.
Svar fra Freedom Brokers
Thank you for your 5-star review.
We're delighted to hear that you found our service quick, hassle-free, and easy to use.
Providing a smooth and straightforward experience for our customers is always our goal, so it's great to know we delivered on that for you.
We appreciate your feedback and thank you for choosing Freedom Brokers.
Svar fra Freedom Brokers
Thank you for your 5-star review.
We're delighted to hear that you were happy with the price and the service you received. We always strive to offer our customers great value alongside a straightforward and positive experience.
We appreciate your feedback and thank you for choosing Freedom Brokers.
Great job Nice one 👍😎
23. juli 2026
Svar fra Freedom Brokers
Thank you for your review. We're glad to hear you had a great experience with us. Your feedback is very much appreciated, and we look forward to helping you again in the future.
Amazing service
Amazing service, Yolanda was so so helpful and a pleasure to speak with to sort my van insurance. I would highly recommend this company.
24. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Freedom Brokers
Thank you for your fantastic review. We're delighted to hear that Yolanda was so helpful and made the process of arranging your van insurance such a positive experience. We really appreciate your recommendation and your kind words. We'll be sure to pass your feedback on to Yolanda. Thank you for choosing us.
took money for things idid not ask for
19. mai 2026
Svar fra Freedom Brokers
We're sorry to hear you're unhappy with your experience.
We take concerns regarding charges and optional products very seriously and have thoroughly reviewed the matter following your complaint.
Following our investigation, we were unable to identify any error in the way the policy was arranged or administered.
As this is a public forum, we are unable to discuss the specific details of your account. However, we have provided our findings directly to you and explained the information available to us regarding the purchase and administration of your policy.
We appreciate that this may not be the outcome you were hoping for, but we thank you for taking the time to raise your concerns with us.
Very efficient and easy to understand
Very efficient and easy to understand, in the past it has been a painful experience but not this time would highly recommend .
23. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Freedom Brokers
Thank you for taking the time to leave such a positive review. We're delighted to hear that you found the process efficient and easy to understand. It's especially rewarding to know that we were able to turn what had previously been a painful experience into a smooth and straightforward one.
Your recommendation means a great deal to us, and we look forward to assisting you again in the future. 😊
Svar fra Freedom Brokers
Thank you for your fantastic review! We're delighted to hear that you were pleased with our service, found our prices competitive, and experienced a quick turnaround. Your feedback means a lot to our team, and we look forward to helping you again in the future. Thanks for choosing us! 😊
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.