Brian, the agent I spoke with was 100%, polite, friendly and efficient, had my problem sorted in minuets. As for pricing Freedom we're half the cost of all other insurance quotes and offered the co... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
discussing agent communication has no a clue about categories of van jobs bat keep sending a quotes . Today just now 10:00 had to explain what means Hire and reward and haulage , she continuously aske... Vis mer
Selskapet har svart
Since I took up a policy iv Been contacted to be told I have extra ncd I didn't know about and they are shopping around for a better deal.not many companies go above and beyond once your payments been... Vis mer
Selskapet har svart
I tried freedom for the first time and I was not disappointed I spoke to a lovely lady called sandy for three day to sort my insurance out as I was let down by Hastings direct They got me the best q... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om Freedom Brokers
Skrevet av virksomheten
Freedom Brokers was created in 2017 to offer our fantastic services directly to consumers. Our objectives are to make the insurance process as effortless as possible, giving you the time to get on with the more important things in life.
Freedom represents independence – adopting new ideas and doing things differently from the rest of the insurance industry.We want to provide services to those overlooked by traditional insurers, giving a fair and high-quality service to a wide and inclusive customer base.
Skrevet av virksomheten
Kontaktopplysninger
4,5
Enestående
7k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 98 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Maya was very helpful
1. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Freedom Brokers
Thank you for your review. We're pleased to hear that Maya was very helpful and provided you with a positive experience. We'll be sure to pass on your kind feedback to her. Thank you for choosing Freedom Brokers.
Had a price off mustard comparison site…
Had a price off mustard comparison site freedom quoted I put all correct details in what it asked for date that I passed my test but only the month and year not the day rang freedom to check all details correct I like to do that just in case told me my driving license was a different day which I didn’t put in has don’t have the option for that so totally made up said would have to reprice came back with no quote when I complained she told me to take out the quote online but I said you just told me it will be canceled why would I do that she pretended she couldn’t hear me and put the phone down
1. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Freedom Brokers
Unfortunately, we have been unable to locate your details from the name used on this review. We would like the opportunity to investigate this further, as the information provided does not match the process we would expect.
Please contact us directly with your policy, quote, or contact details so we can review the call and look into what happened. We take all feedback seriously and would welcome the chance to discuss your concerns.
Really helpful staff
1. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Freedom Brokers
Thank you for your review. We're delighted to hear that you found our staff really helpful. We appreciate your feedback and thank you for choosing Freedom.
Zama is brilliant
Just spoke to a really helpful lady she was totally understanding about my policy and was so helpful
This lady done all the phoning round and called me straight back as promised unbelievable lady her name is Zama if you get the chance to deal with this lady your in really good hands
1. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Freedom Brokers
Thank you for taking the time to leave such a wonderful review. We're delighted to hear that Zama was able to provide the support and understanding you needed regarding your policy.
It's great to know she kept her promise to keep you updated and was able to make the process as smooth as possible for you. We'll be sure to pass on your kind words and recognition to her.
Thank you for choosing Freedom Brokers, and we appreciate your recommendation.
Good business experience
Maya, listened to my questions and concerns, checked all the information and came back with a better quote than I expected, she was very calm and professional, a pleasure to do business with a competent young lady.will recommend
1. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Freedom Brokers
Thank you for your fantastic review. We're delighted to hear that Maya took the time to listen to your questions and concerns, thoroughly review your options, and secure a better quote than you expected.
It's wonderful to know that her calm, professional approach made your experience such a positive one. We'll be sure to pass your kind words on to Maya.
Thank you for your recommendation and for choosing Freedom.
discussing agent communication has no a…
discussing agent communication has no a clue about categories of van jobs bat keep sending a quotes . Today just now 10:00 had to explain what means Hire and reward and haulage , she continuously asked me same question bat couldn't answer only one my question . All asked was what is included in the policy ,what I covered for never answered asked manager to talk to nothing also the English wasn't very clear . DISCUSTING rude as she was cutting of never let me speak .
1. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Freedom Brokers
Thank you for your feedback. We're sorry to hear about your experience and appreciate you bringing these concerns to our attention. We take comments regarding communication and customer service seriously and are currently looking into the issues you have raised. A member of our team will review this matter further and be in touch.
Svar fra Freedom Brokers
Thank you for your 5-star review. We're delighted to hear you received such professional service and that we were able to assist you.
We appreciate your feedback and thank you for choosing Freedom.
It was very easy and not complicated to…
It was very easy and not complicated to do would recommend it
27. august 2026
Svar fra Freedom Brokers
Thank you for your 5-star review. We're pleased to hear that you found the process easy and straightforward.
Making insurance simple and hassle-free is what we aim for, so it's great to know we delivered that experience for you. Thank you for your recommendation and for choosing Freedom.
Zama was very helpful and resolved my…
Zama was very helpful and resolved my request quickly and efficiently
29. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Freedom Brokers
Thank you for your 5-star review. We're delighted to hear that Zama was able to assist you and resolve your request quickly and efficiently.
We'll be sure to pass on your kind feedback to her. Thank you for choosing Freedom Brokers, and we look forward to helping you again in the future.
I had an issue with my payments and…
I had an issue with my payments and spoke to someone called Bella. She was very helpful and sorted my issue out very quickly.
28. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Freedom Brokers
Thank you for your 5-star review. We're delighted to hear that Bella was able to help with your payment issue and get everything sorted quickly for you.
We'll be sure to pass on your kind comments to Bella and recognise the excellent service she provided. Thank you for choosing Freedom.
Spoke to very pleasant gentleman today…
Spoke to very pleasant gentleman today called brain he is a credit to the company sorted everything for me very fast and explained everything in a professional manner !!!! Would recommend useing this company to everyone have a lovely day and god bless you all🙏🏾.
27. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Freedom Brokers
Thank you for your fantastic 5-star review. We're delighted to hear that Brian provided such a positive experience, sorting everything out quickly and taking the time to explain everything clearly and professionally.
Your kind words mean a lot, and we'll be sure to pass your feedback on to Brian. Thank you for your recommendation and for choosing Freedom. We wish you all the best.
I spoke to princess and she was able to…
I spoke to princess and she was able to help me sort my miles out without any hassle she helped me out and was patient and explained everything amazingly. Thank you so much princess
27. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Freedom Brokers
Thank you for taking the time to leave us such a wonderful 5-star review.
We're delighted to hear that Princess was able to help you update your mileage quickly and without any hassle. It's great to know that her patience, clear explanations, and helpful approach made the process smooth and easy for you.
We'll be sure to pass your kind comments on to Princess, who will be thrilled to hear about your positive experience.
Thank you for choosing Freedom Brokers, and we look forward to assisting you again in the future.
Svar fra Freedom Brokers
Thank you for your 5-star review. We're pleased to hear that you were happy with the response you received.
We appreciate your feedback and thank you for choosing Freedom
Svar fra Freedom Brokers
Thank you for your 5-star review. We're pleased to hear that you found the online purchase process easy and straightforward, and that you felt it offered good value for money.
We appreciate your feedback and thank you for choosing Freedom.
Great service
27. august 2026
Svar fra Freedom Brokers
Thank you for your 5-star review. We're delighted to hear that you received great service from our team.
We appreciate you taking the time to share your feedback and thank you for choosing Freedom.
Svar fra Freedom Brokers
Hi Christakis,
Thank you for your excellent 5-star review. We're delighted to hear you had a positive experience with Freedom Brokers. Your feedback means a great deal to the team, and we appreciate you taking the time to share it.
We look forward to assisting you again in the future.
Svar fra Freedom Brokers
Hi Lee,
Thank you for your 5-star review. We're delighted to hear that you found our service quick, easy, and professional. Providing a smooth experience for our customers is always our goal, and it's great to know we delivered on this occasion.
Thanks for choosing Freedom Brokers, and we look forward to assisting you again in the future.
I used the online chat and was speaking…
I used the online chat and was speaking with Precious this was a very speedy and efficient services
24. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Freedom Brokers
Hi Mark,
Thank you for taking the time to leave us a review. We're pleased to hear that Precious provided you with a speedy and efficient service through our online chat. We will be sure to pass your kind feedback on to her.
We appreciate your support and are glad we could assist you.
I just talk today on live chat with…
I just talk today on live chat with Precious and it was very nice and professional.... Best experience!
24. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Freedom Brokers
Hi Crystyan,
Thank you for your fantastic feedback. We're delighted to hear that Precious provided a professional and positive experience during your live chat. It's wonderful to know that your interaction with us was your best experience.
We will make sure your comments are shared with Precious and the wider team.
Svar fra Freedom Brokers
Thank you for your fantastic review, Aleksandar. We're delighted to hear you had such a positive experience with us. We really appreciate your support and look forward to helping you again in the future.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.