I got an email to share that my beach is shipping out late, unprompted by me. When I said a was discounted I was given $50 off, also without prompting.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I absolutely love the freak athlete team. I have sent Support emails on two occasions and each time they have responded well within the hour and with free replacement parts. This is how you earn custo... Vis mer
My experiences with Freak Athlete have been top notch. Products are great, they were always quick to respond when I had questions.
The Freak Athlete customer service team is absolutely top tier. Responded within minutes of contacting them via email and It definitely left a great impression on me.
Informasjon om virksomheten
Skrevet av virksomheten
Originating from battling real-life injuries and pain, Freak Athlete aims to unlock your human potential. Our mission is not just about creating workout equipment, it's about empowering individuals to overcome obstacles, break through limitations, and redefine what's possible. If we can help one person get out of pain, prevent injury, or move better, then Freak Athlete will be a success. Check us out on socials or at freakathlete.co!
Kontaktopplysninger
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 55 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Prompt customer service
Prompt customer service. Very helpful!
Received my ABX bench
Received my ABX bench the bench looks amazing. Very high-quality great build had a couple issues contacted freak athlete. They resolved them within minutes. I’m very happy and satisfied great company.
The pre-sales experience was great
The pre-sales experience was great. The team cleared up all my doubts and provided more than enough information for me to make an informed decision
Fast response and customer service!
Just got the Hyperflex pro
Just got the Hyperflex pro. It arrived quickly and extremely well packed. The assembly directions were easy to follow. When I did have an issue with one part, they were quick to respond and help me troubleshoot it. Did my first workout and it was pretty easy to use and felt stable.
Thanks
Thanks to Tim, who was exemplary in our interactions and really helped me resolve the issue I encountered.
I am very satisfied with your customer service and my weight bench.
All the best—and apologies, as I am French, so the translation might not be perfect.
Always responsive
Always responsive, quick to action. Love these guys. Customer for life. I have both the Hyperpro and ABX, game changers.
Great company that makes great products…
Great company that makes great products and always takes great care of their customers returning and new customers. Freak athlete is first class company
Amazing brand with full of kind and…
Amazing brand with full of kind and professional people
I haven't actually bought the product…
I haven't actually bought the product yet, so I can't speak on it's workmanship. I can say that the customer support at Freak Athlete was very prompt and helpful!
Customer service when there was an…
Customer service when there was an issue was fantastic.
Swift response to my questions
Swift response to my questions. Excellent after sales service from these guys.
Missing items from my shipment were re-sent!
Items from my order were marked as delivered but I never received them. When I contacted customer service, they immediately sent me confirmation that I’d be re-sent the missing items. Great customer service and the bench and leg developer are great products so far!
We have had multiple interactions with…
We have had multiple interactions with Freak Athlete and their responsiveness has been incredible. My wife is a personal trainer and her clients love both the Hyper Pro and ABX bench.
El producto es de gran calidad
El producto es de gran calidad, hubo un problema con el envío y al final lo han solucionado muy bien.
Solid customer service
I had a small window to receive my order.
The team at FA worked with me and made the delivery in the short time I was home to receive my order.
That’s not easy and I don’t take that for granted.
Solid customer service.
My second order is on the way and I will 100 % return for more business.
Flemming from Denmark
Great service, but long lead times
The lead times were a bit long, but I made a mistake with the shipping address and they solved it almost immediately on a Sunday evening.

Svar fra Freak Athlete
ABX, Hyper Pro, Kettlebell
I now own the Hyper Pro, ABX, and FA Kettlebell. Freak Athlete is changing my workouts. My ABX is solid, easy to maneuver, easy to store, and I have no hesitation at all recommending it to anyone. The kettlebell is great. It’s so easy to tweak weight during your workout and it’s just two kettlebells all the way up to 70 pounds. Something that is huge when you get your products from freak athlete is how organized and easy the assembly process is. Every step has hardware separately leveled, the size of the hardware is consistent so there’s not a lot of changing tools, and the videos are simple and clear for each step. My bicep attachment sold out and was delayed. Customer service figured it out for me in hours and were very pleasant to work with, like a friend would be. This is a great company that cares about its Freak Athlete community of customers.
Didn’t honor 30 day return policy
I bought a HyperPro, but was disappointed in the way stuff fit together (very hard to change stuff around and change pads and stuff, just doesn’t go together very well, I often had to wiggle stuff for 1-5 minutes to get it to fit). And then I tried to return it within 30 days of receiving the complete HyperPro with all the accessories I had ordered, and they refused to honor their return policy. They offered to only return the accessories that came last. I ordered everything as one package. Very scummy company.

Svar fra Freak Athlete
Had an issue with my new Freak Athlete…
Had an issue with my new Freak Athlete about 6 months after receiving it. Was provided some excellent advice on how to remedy it, but unfortunately a replacement part had to be ordered and shipped (it’s en route). The customer service is EXACTLY what I would expect and hope it to be. This experience has GREATLY increased the likelihood of another purchase from this company.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.





