I got an email to share that my beach is shipping out late, unprompted by me. When I said a was discounted I was given $50 off, also without prompting.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I absolutely love the freak athlete team. I have sent Support emails on two occasions and each time they have responded well within the hour and with free replacement parts. This is how you earn custo... Vis mer
My experiences with Freak Athlete have been top notch. Products are great, they were always quick to respond when I had questions.
The Freak Athlete customer service team is absolutely top tier. Responded within minutes of contacting them via email and It definitely left a great impression on me.
Informasjon om virksomheten
Skrevet av virksomheten
Originating from battling real-life injuries and pain, Freak Athlete aims to unlock your human potential. Our mission is not just about creating workout equipment, it's about empowering individuals to overcome obstacles, break through limitations, and redefine what's possible. If we can help one person get out of pain, prevent injury, or move better, then Freak Athlete will be a success. Check us out on socials or at freakathlete.co!
Kontaktopplysninger
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 55 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Fantastic customer service……
I had a small problem and FA immediately took care of it, and they went above and beyond doing it!
They are great!!
Top shelf company with exemplary…
Top shelf company with exemplary products and customer service
Bench arrived with a small tear on the…
Bench arrived with a small tear on the seat that I wS concerned would grow. They sent me a new seat right away.
Customer service experience went so well I decided to pre-order the dumbbells.
Excellent Service and Response Time
Great customer support
Great customer support, they respond very quickly. The adjustable kettle bell is awesome. Yes there is a little rattle, but it doesn’t bother me
I appreciate the innovation and…
I appreciate the innovation and real-world problem-solving that Freak Athlete has provided through their products. Furthermore, my experience with them as a company has been wholly positive thus far.
Very responsive and helpful via email
Very responsive and helpful via email. Have not yet received the product. Once I do, I’ll follow up with a review of the item!
Needed to cancel an order I made to the…
Needed to cancel an order I made to the wrong debit card and they took care of it immediately with no hassle or questions asked.
Customer service is top notch
Customer service is top notch. They are one of the best I’ve ever dealt with. Answered all my questions, found a solution to the problem and shipped a replacement part, all on a Sunday.
Great service
Great service, sadly a piece was damaged on arrival but amazing customer service and new part it on its way! Thanks again and shows a good company when things go wrong it gets sorted!! well done Team
Ordered the ABX bench
Ordered the ABX bench - delivery was seamless. Clear instruction video for set up.
Great experience and will buy from here again.
The bench is brilliant too!
I was missing the Allen head set screw…
I was missing the Allen head set screw for step 8. I contacted customer support via email. I received a quick response, but unfortunately the representative did not have the technical information necessary and told me they would get with engineering to get me the exact screw specs, so I could purchase one quickly. I received an email the very next day with the spec, M6 16. I appreciated the quick responses, the accuracy of info and the professionalism of the representative. They did offer to send me a replacement screw on my initial call and offered to reimburse me for the screw I purchased. Hard to find that kind of support when you have issues with products these days and am happy to see that these guys are an exception.
Excellent Customer Service
Very well built machine but had a minor issue with the ankle holder which needed to be replaced. Customer support responded within hours and had my replacement part shipped out shortly after. Very appreciative!
Heck it... I WANT TO BE A FREAK ATHLETE
The products I received from Freak Athelete are top notch, WELL within tolerance, and in my opinion, the best in thier class. The customer service so far has been fantastic, and I look forward to future purchases.
Solid customer service
Very fair commercial policy - and honored - coupled with swift and solid customer service complement a great product. Kudos!
Fantastic customer service
UPS only delivered two other three packages. I’ve contacted for athlete through their customer service email and was provided with an immediate response within 24 hours. Although the fail delivery was not on free athlete, they immediately provide a resolve and proceeded to do everything they could to resolve the issue without complaint. 100% will order from freak athlete again not only but do they have quality products but excellent customer service.
Awesome customer service
Awesome customer service. Rapid responses, great attitude, offers replace parts for gear. The gear itself is dope too.
Top tier customer service!
I purchased the hyper pro last week and couldn't be more satisfied with the customer experience. Apart from the machine showing up much sooner than I anticipated, the team went above and beyond to make sure I had everything I needed. The machine i received arrived with one of the tension bolts on the ankle roller not working properly. I reached out to the team with a couple of photos, and they were able to overnight me a new ankle roller no questions asked. They even went so far as to help me out with something I had misunderstood about the ordering process when I originally purchased the machine. Truly a 5 star experience!
I had a problem. Not now!
I had a problem. I said what it was. The FOUNDER of the company generously solved it within ten hours and I have the remedy. Free of charge. In the post. Now. The machines are amazing. Stop wondering. Buy one.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.






