Fracture Anmeldelser 

716
•
TrustScore 4.5 av 5

4,4

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

The Fracture process made my photo (s) come alive. The reactions from all the folk who saw the end result were thoroughly impressed. Thanks for the professional job and customer service. Don Aronson

Vurdert til 5 av 5 stjerner

The quality of the prints is excellent. Ordering is clear, shipping and notifications are good, and the customer service is the best I have encountered. I've purchased from Fracture 7 or 8 times. On... Vis mer

Vurdert til 2 av 5 stjerner

The glass prints arrived and the skin tones were way off - very orange compared to the image I uploaded. I requested reconciliation via refund or redo but they have not responded in several days. No p... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Ordering was easy; order delivery updates prompt and up-to-date. Packaging was compact but secured the prints well, along with the mounting screws. Plastic ribbon tape helped ensure the prints did... Vis mer

Informasjon om virksomheten

  1. Bildefremkalling

Skrevet av virksomheten

Fracture prints your digital photos directly on glass to create vibrant, frameless works of art. Glass Prints are delivered to your door ready-to-hang and with a lifetime quality guarantee. For a modern take on the traditional framed photo, look no further.


Kontaktopplysninger

4,4

Enestående

TrustScore 4.5 av 5

716 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 87 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,4

Alle anmeldelser

(716)

113 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

So vibrant!

The print turned out beautifully! It was packaged well and arrived safely. It was easy to install and I am really pleased with how vibrant the color is.

23. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Terrible experience

Terrible experience. I ordered two medium sized prints on glass. One arrived completely "fractured." I guess the company name fits. Also annoying was the FedEx shipping was terrible. Nine days total shipping time. Two different "deliver by end of day" projections missed, and finally delivered broken five days after the first expected delivery date. No way to contact so-called "customer service" except via email. My email to support has not been answered from more than 24 hours ago. Also, the quality of the print is marginal at best. Save your money. Save your aggravation. Avoid this company.

3. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til Fracture

Svar fra Fracture

We're so sorry for such a disappointing and frustrating experience! This isn't at all what we expect from our shipping carriers or our print quality.

Our customer support team is on the case to make this right. It seems like your first email somehow didn't get through to our end; can you please check your inbox for a message from support@fractureme.com ?

Vurdert til 1 av 5 stjerner

Print arrived broken Replacement on the way

Print arrived broken - I reported it and sent photo of broken glass! They have responded and are replacing. I missed their original email- my bad!!

25. mai 2026
Anmeldelse skrevet uten oppfordring
Logoen til Fracture

Svar fra Fracture

We're so sorry your order arrived broken, Danny! Our team replied to your email last week, but it doesn't sound like that reached you.

We have a replacement in the works right now and it should be on the way to you shortly; in the meantime, can you please whitelist support@fractureme.com in your inbox, to make sure our replies make it through to your end?

Vurdert til 5 av 5 stjerner

I CANNOT give Fracture enough praise!

I CANNOT say enough about Fracture-the quality is beyond what you can imagine-the uniqueness of an image printed on glass makes the pictures true conversation pieces. I am a repeat, repeat customer! The customer support team (Tyler was the person who took care of my order) went ABOVE AND BEYOND to get my order perfect. The last order I placed was a copy of a document from the late 1800s-which took a lot of extra attention to achieve the perfection that this project deserved. EVERYTHING you order arrives in your home as an heirloom piece that will be passed down for generations to come. I would NEVER trust my special pieces to any other company. Once you place an order and receive it you will feel the same as I do. Their 100% satisfaction/happiness guarantee is the real deal. I am beyond grateful for their support and services and will continue to be a repeat customer!

1. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I just came back from a Paris trip

I just came back from a Paris trip and had 2 of my photos put on glass. They turned out phenomenal! I am so impressed with how they turned out. The process was very easy. And I received the pictures very quickly. Will use them again.

27. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I am a first time user of the service

I am a first time user of the service. I ordered a photo for my wife for Mother’s Day. When it arrived, it was beautiful, but the photo I sent was admittedly dark, and the transfer was dark as well. I contacted customer service and they replaced the picture, free of charge, with a lighter version that was spectacular! This company stands behind the product they produce

4. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great product and customer service

Great product and customer service. After my order was stuck in NC for a week, I reached out to the support team. Not only was my shipping cost refunded, but a replacement was sent out the next day.

15. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

I submitted a picture that should have…

I submitted a picture that should have been darker. When I sent it to fracture they said it was a good quality print. Unfortunately it washes out my mother in law’s face. I have several fracture prints in my house. This was the first one that a simple fix was not suggested. This was a Mother’s Day gift so that made this miss even worse.

12. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Structurally great, but…

Structurally great. The high res pic I submitted was pure black and white. Yet, some areas of the print came out slightly blue. I’ve done color with this service before and they were acceptable. Maybe steer away from b/w

10. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Fantastic quality

Fantastic quality. Easy editing tools that gave professional results right in the order. Surprisingly simple hanging process. Overall a fantastic experience & product.

8. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Heavy SPAM After Sale... Reported Quality Issues

UPDATE: They sent me SPAM this morning (Thursday), making their claim of stopping the SPAM on Monday a lie. I used profanity only because I asked several times for them to stop the SPAM, and they started sending it every day. They provoked my angry response. (More reason to avoid them consumers.) Find another provider. Look at how they are treating me...

ORIGINAL POST: We have used this company several times. The work is acceptable, but many people online are reporting poor quality work lately. My problem with this company is the simple fact that they send you spam constantly after you make a purchase. There is no phone number and they will not respond to email. There are other companies that do the same work for less. This consumer recommends to buy elsewhere.

4. mai 2026
Anmeldelse skrevet uten oppfordring
Logoen til Fracture

Svar fra Fracture

We completely understand that some customers would prefer not to receive promotional emails. All our emails contain an option to instantly unsubscribe at the bottom, and our team unsubscribed your email address immediately on Monday morning after seeing your repeated emails from over the weekend.

Those emails contained excessive profanity and verbal abuse, to which our team is not obligated to respond. They also contained this email:

"Since you morons won't leave me alone, I will start posting 1-star reviews and say your products and company are garbage."

Every Fracture print has a 100% Happiness Guarantee on its print quality and manufacture, but it seems likely that this Trustpilot review does not pertain to the quality of your printed order from April.

Vurdert til 5 av 5 stjerner

Beautiful and Meaningful Floral Prints

I absolutely love the Pressed Floral Prints from Fracture. The artwork is beautiful, delicate, and meaningful, and the quality feels elevated in person. I chose several florals that represent special birth months and memories in my family, and they created the sweetest little gallery wall in our home.

I especially love that they are printed directly on glass. It gives the artwork such a clean, refined look and makes the colors feel soft but still vibrant. They arrived ready to hang and were very easy to install. Such a thoughtful gift idea for Mother’s Day, birthdays, or anyone who loves meaningful, personal decor.

15. april 2026
Anmeldelse skrevet uten oppfordring

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