The Fracture process made my photo (s) come alive. The reactions from all the folk who saw the end result were thoroughly impressed. Thanks for the professional job and customer service. Don Aronson
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The quality of the prints is excellent. Ordering is clear, shipping and notifications are good, and the customer service is the best I have encountered. I've purchased from Fracture 7 or 8 times. On... Vis mer
The glass prints arrived and the skin tones were way off - very orange compared to the image I uploaded. I requested reconciliation via refund or redo but they have not responded in several days. No p... Vis mer
Selskapet har svart
Ordering was easy; order delivery updates prompt and up-to-date. Packaging was compact but secured the prints well, along with the mounting screws. Plastic ribbon tape helped ensure the prints did... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Fracture prints your digital photos directly on glass to create vibrant, frameless works of art. Glass Prints are delivered to your door ready-to-hang and with a lifetime quality guarantee. For a modern take on the traditional framed photo, look no further.
Kontaktopplysninger
13000 Tech City Circle, 32615, Alachua, USA
- support@fractureme.com
- fractureme.com
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 87 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Fracture me is FRACTURED!
Have ordered from this company in the past without any issues. Totally different experience recently. I was unable to place an exclamation point in the gift message. Nor was I able to mail it to the gift recipient. SO done with the now "totally fractured" Fractureme!! Not worth the hassle!
Great Product extraordinary customer care
Falen was Amazing she helped me immensely I truly appreciate Fracture for always making it right. Their products are spectacular great value for such extraordinary work. I have many many prints created by Fracture and am so happy with them, everyone compliments them.
Seriously underwhelmed
Seriously underwhelmed. It’s not a bad print, it’s just nothing special. The photo on glass is adequate, I added the no glare matte finish, but it’s not a focal/conversation photo I had hoped for. It’s a special photo, so I had hoped for something special. An 8x10 print in a nice frame would have been just as good, at a fraction of the price. Disappointed .
I absolutely love my fracture glass
I absolutely love my fracture glass. It turned out great I got the mat with no glare it looks great on the wall I just couldn't be happier.
I have ordered glass prints in the past…
I have ordered glass prints in the past and been satisfied. The experience this time is woefully INADEQUATE.
I uploaded a photo to make glass print,. I received NO confirmation however they did manage to charge my credit card. I have made a few attempts to contact their customer service (misnomer) to no avail.. Good luck trying to reach them. Last time i ever order from them

Svar fra Fracture
Working with fracture was easy to get…
Working with fracture was easy to get my photos in a glass print and received it pretty fast and with no damages. The only thing I was a little disappointed, which is why I don’t give ot a 5 stars is because the option to reposition or adjust anything was limited. I got my glass print and it wasn’t as vibrant or bright as I’ve seen other glass prints. This was my first time printing on glass but my photo was an original from a photographer so not sure if I needed to do anything before uploading to fracture to make it look better as I thought that fracture would handle the color’s vibrancy or sharpness. So unfortunately, needs to say I wasn’t happy with my photo.
Mat finish was a mistake
Mat finish was a mistake. Still has reflections with none of what made the high polish finish look good.
I love my print
I love my print! It came broken / cracked but one email with pictures to customer service later - they shipped out a new one ASAP! Thanks so much!!
We've gotten ten different Fracture…
We've gotten ten different Fracture pictures throughout the year. The ordering process is so simple. They always arrive quickly, and carefully packaged. They make the perfect gift.
Loving my Fracture prints!!!
Loving my Fracture prints!!!! Arrived quickly, packaged safely & easy to hang! We plan to do a collage of vacation adventures, so we will be ordering more over the years!!!!
I have ordered 2 prints from them
I have ordered 2 prints from them. The web site is so easy to use and so many options available. They shipped quickly and the quality is amazing and they send the screw for the walls!
Fracture has since made it right.
Before the print was made, I asked if they could include the hands and the feet in the picture. The editing tool didn't allow me to do it. No one got back to me until after it was shipped. The picture is not complete and it's fuzzy. Fracture has since made a new picture for me and I'm satisfied. Thank you

Svar fra Fracture
I get my pictures quickly and great…
I get my pictures quickly and great quality! Love the reactions I get from people seeing my work on the wall.
Absolutely amazing customer service
Absolutely amazing customer service. We ordered a Fracture that arrived with coloring in one portion that seemed a bit washed out. I e-mailed Fracture about it and they asked me to send a photo. They then took the original photo I uploaded, color-corrected it for me, and sent me a new Fracture free of charge. Their 100% satisfaction guarantee is just that.
I am 100% satisfied with my fractured…
I am 100% satisfied with my fractured print of my photo of Hayden Lake. Everyone who's seen it thinks it's amazing!
PERFECT!
Photo came out beautifully behind glass. Always a professional, seamless transaction with the Fracture team. Love doing business with them!
One of my favorite pictures.
I got a beautiful picture of my deceased husband, and it shipped before his celebration of life ❤
I would give this 10 stars if I could
I would give this 10 stars if I could! The picture I had done is absolutely beautiful! So crystal clear, it came quickly and I could not be happier! I absolutely recommend this for any important or keepsake photo.
Not happy and no help available
First, let me say I have used Fracture many times, and I have been very satisfied up until now. The photo i ordered this time is beautiful, but it does not fit on the wooden stand. I chose the wood because I thought it would be sturdier than the metal. The picture is their medium size and too heavy to sit on a flat surface table. There was no way of knowing this when I placed my order. I do feel Fracture should have known this and reached out to me to say it would not work on a table. I have reached out twice through their on-line help chat. I allowed time between contacts for their response. I have not had any reply. I asked for either a larger stand, or for instructions on how to return the stand i ordered with the picture. No reply. This company has horrible customer service. There are no contact phone numbers; it's a chat format, and they never respond. The frames are not inexpensive, and the consumer has a right to receive ample customer service if something doesn't work out. I will never use them again. I hope someone at this company reads this review and decides to reach out.
JoAnn DalMolin

Svar fra Fracture
So vibrant!
The print turned out beautifully! It was packaged well and arrived safely. It was easy to install and I am really pleased with how vibrant the color is.
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