Fracture Anmeldelser 

715
•
TrustScore 4.5 av 5

4,5

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

The Fracture process made my photo (s) come alive. The reactions from all the folk who saw the end result were thoroughly impressed. Thanks for the professional job and customer service. Don Aronson

Vurdert til 5 av 5 stjerner

The quality of the prints is excellent. Ordering is clear, shipping and notifications are good, and the customer service is the best I have encountered. I've purchased from Fracture 7 or 8 times. On... Vis mer

Vurdert til 2 av 5 stjerner

The glass prints arrived and the skin tones were way off - very orange compared to the image I uploaded. I requested reconciliation via refund or redo but they have not responded in several days. No p... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Ordering was easy; order delivery updates prompt and up-to-date. Packaging was compact but secured the prints well, along with the mounting screws. Plastic ribbon tape helped ensure the prints did... Vis mer

Informasjon om virksomheten

  1. Bildefremkalling

Skrevet av virksomheten

Fracture prints your digital photos directly on glass to create vibrant, frameless works of art. Glass Prints are delivered to your door ready-to-hang and with a lifetime quality guarantee. For a modern take on the traditional framed photo, look no further.


Kontaktopplysninger

4,5

Enestående

TrustScore 4.5 av 5

715 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 87 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,5

Alle anmeldelser

(715)

114 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Fracture me is FRACTURED!

Have ordered from this company in the past without any issues. Totally different experience recently. I was unable to place an exclamation point in the gift message. Nor was I able to mail it to the gift recipient. SO done with the now "totally fractured" Fractureme!! Not worth the hassle!

31. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great Product extraordinary customer care

Falen was Amazing she helped me immensely I truly appreciate Fracture for always making it right. Their products are spectacular great value for such extraordinary work. I have many many prints created by Fracture and am so happy with them, everyone compliments them.

25. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Seriously underwhelmed

Seriously underwhelmed. It’s not a bad print, it’s just nothing special. The photo on glass is adequate, I added the no glare matte finish, but it’s not a focal/conversation photo I had hoped for. It’s a special photo, so I had hoped for something special. An 8x10 print in a nice frame would have been just as good, at a fraction of the price. Disappointed .

25. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I have ordered glass prints in the past…

I have ordered glass prints in the past and been satisfied. The experience this time is woefully INADEQUATE.
I uploaded a photo to make glass print,. I received NO confirmation however they did manage to charge my credit card. I have made a few attempts to contact their customer service (misnomer) to no avail.. Good luck trying to reach them. Last time i ever order from them

14. august 2026
Anmeldelse skrevet uten oppfordring
Logoen til Fracture

Svar fra Fracture

We're so sorry for the hassle and confusion here, Clifford! Our team replied to your email earlier this week, but it sounds like that didn't reach you. Can you please search your inbox for emails from support@fractureme.com?

Your order was placed successfully and is on the way now, and should be delivered in the next day or two. We've sent you a confirmation and a link to the tracking via email. Let us know if there's anything else we can help with in the meantime!

Vurdert til 3 av 5 stjerner

Working with fracture was easy to get…

Working with fracture was easy to get my photos in a glass print and received it pretty fast and with no damages. The only thing I was a little disappointed, which is why I don’t give ot a 5 stars is because the option to reposition or adjust anything was limited. I got my glass print and it wasn’t as vibrant or bright as I’ve seen other glass prints. This was my first time printing on glass but my photo was an original from a photographer so not sure if I needed to do anything before uploading to fracture to make it look better as I thought that fracture would handle the color’s vibrancy or sharpness. So unfortunately, needs to say I wasn’t happy with my photo.

30. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

I love my print

I love my print! It came broken / cracked but one email with pictures to customer service later - they shipped out a new one ASAP! Thanks so much!!

2. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Loving my Fracture prints!!!

Loving my Fracture prints!!!! Arrived quickly, packaged safely & easy to hang! We plan to do a collage of vacation adventures, so we will be ordering more over the years!!!!

25. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I have ordered 2 prints from them

I have ordered 2 prints from them. The web site is so easy to use and so many options available. They shipped quickly and the quality is amazing and they send the screw for the walls!

1. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Fracture has since made it right.

Before the print was made, I asked if they could include the hands and the feet in the picture. The editing tool didn't allow me to do it. No one got back to me until after it was shipped. The picture is not complete and it's fuzzy. Fracture has since made a new picture for me and I'm satisfied. Thank you

12. juli 2026
Anmeldelse skrevet uten oppfordring
Logoen til Fracture

Svar fra Fracture

We're so sorry your print turned out like that! We have a 100% Happiness Guarantee on every order, and we'd love to make this right. Could you please send a message to our team at support@fractureme.com? We'll get started on that right away.

Vurdert til 5 av 5 stjerner

Absolutely amazing customer service

Absolutely amazing customer service. We ordered a Fracture that arrived with coloring in one portion that seemed a bit washed out. I e-mailed Fracture about it and they asked me to send a photo. They then took the original photo I uploaded, color-corrected it for me, and sent me a new Fracture free of charge. Their 100% satisfaction guarantee is just that.

1. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

PERFECT!

Photo came out beautifully behind glass. Always a professional, seamless transaction with the Fracture team. Love doing business with them!

22. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I would give this 10 stars if I could

I would give this 10 stars if I could! The picture I had done is absolutely beautiful! So crystal clear, it came quickly and I could not be happier! I absolutely recommend this for any important or keepsake photo.

18. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Not happy and no help available

First, let me say I have used Fracture many times, and I have been very satisfied up until now. The photo i ordered this time is beautiful, but it does not fit on the wooden stand. I chose the wood because I thought it would be sturdier than the metal. The picture is their medium size and too heavy to sit on a flat surface table. There was no way of knowing this when I placed my order. I do feel Fracture should have known this and reached out to me to say it would not work on a table. I have reached out twice through their on-line help chat. I allowed time between contacts for their response. I have not had any reply. I asked for either a larger stand, or for instructions on how to return the stand i ordered with the picture. No reply. This company has horrible customer service. There are no contact phone numbers; it's a chat format, and they never respond. The frames are not inexpensive, and the consumer has a right to receive ample customer service if something doesn't work out. I will never use them again. I hope someone at this company reads this review and decides to reach out.
JoAnn DalMolin

19. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til Fracture

Svar fra Fracture

We're so sorry for the delayed reply, JoAnn, and that your print isn't secure in that stand!

Our team took a look into your recent order, and it looks like it included a Small wood stand, meant for our two smallest size prints.

We're happy to send you out a Medium wood stand to match your Medium print instead. That should hold it much more securely. We'll have that on the way tomorrow and it should be reaching you shortly.

Our teammate Paul has sent you an email with the details; feel free to reply there with any questions and he'll be happy to assist.

Vurdert til 5 av 5 stjerner

So vibrant!

The print turned out beautifully! It was packaged well and arrived safely. It was easy to install and I am really pleased with how vibrant the color is.

23. juni 2026
Anmeldelse skrevet uten oppfordring

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