Foxhills Jewellers Anmeldelser 

507
TrustScore 4.5 av 5

4,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Great service, quick and easy. I shared photos of the jewellery I wanted to sell via email, they came back with a quote on the same day. When I sent the items off they confirmed receipt and confirmed... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Well what can i say other than excellent! I was looking for a gift for a friend when I came across Foxhills. I ordered the bracelet with a 1-3 day delivery quoted. It arrived next day. I opened it... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I sold items with Foxhills and it couldn't have been easier. Very good, fast communication and service. Thank you so much team!

Vurdert til 3 av 5 stjerner

I purchased a pair of Tiffany & Co. earrings from Foxhills for £245. They were described on the website as “Preloved – Excellent”. Unfortunately, when they arrived I was disappointed with the co... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Gullsmedforretning
  2. Smykketakstmann
  3. Smykkeforhandler
  4. Smykkereparatør
  5. Smykkeforretning
  6. Klokkereparasjon

Skrevet av virksomheten

Established in 1710, Foxhills Jewellers is Britain’s oldest jeweller still trading, with over 300 years of experience built on trust, craftsmanship, and exceptional service. We specialise in luxury branded jewellery, including pre-owned Tiffany & Co pieces, as well as engagement and wedding rings. We also offer a wide selection of new, unbranded jewellery, serving customers both in the UK and worldwide. Our services include jewellery and watch repairs, servicing and cleaning, professional valuations, and jewellery authentication. Every item is carefully inspected by our experts, allowing our customers to shop with complete confidence.


Kontaktopplysninger

4,6

Enestående

TrustScore 4.5 av 5

507 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

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Har svart på 100 % av de negative anmeldelsene sine

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Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,6

Alle anmeldelser

(507)

100 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

A gem of a jewellers!

Although I have lived in Thornbury for a long time I didn’t know Foxhills existed! However last weekend my watch stopped working, so I immediately popped to Lees Mend a Shoe for a new watch battery but he was closed. I quickly ran round to Gems jewellery who were also closed! It wasn’t even 3.30pm. I did a quick google search to find the details of Foxhills, called them to see if they repaired watches. A young lady answered the phone and was so helpful and said they could help. I popped in, and the lady was extremely knowledgeable and helpful, and repaired my watch for me. It was a reasonable price. Whilst I was there I couldn’t help but look at the beautiful jewellery on show! A great little shop thank you!

26. september 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Foxhills Jewellers

Thank you Julia for taking the time to leave us a review, we are pleased you have found us, we do offer lots of services including gold buying and cleaning jewellery and jewellery repairs etc please let us know if we can assist with any of your jewellery needs going forwards :-)

Vurdert til 5 av 5 stjerner

I had been looking online

I had been looking online, for some time, for a Tiffany's bangle as a gift for my sister in law, when I came across Foxhills. I had a few questions regarding a particular piece that interested me, and they answered my queries instantly. Once I'd decided to make the purchase, I recieved the bangle within 2 days. I found the communication, staff and service of an extremely high standard. Would highly recommend.

1. oktober 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Foxhills Jewellers

HI Kristene, Thank you for taking the time to review us. I'm pleased to hear we were able to answer your questions instantly and you received the bangle very quickly. Thank you for shopping with us and please let us know if we can help with any of your jewellery needs going forwards at all.

Vurdert til 5 av 5 stjerner

Tiffany bracelet

Tiffany bracelet purchased for my wife's 50th. Arrived well packaged and item was as described.

Great service!

9. september 2025
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Svar fra Foxhills Jewellers

Hi Shaun, Thank you for taking the time to review us and for such great feedback, also for your purchase. We hope your wife loves her gift and has a wonderful birthday.

Vurdert til 5 av 5 stjerner

Easy to drop off piece

Easy to drop off piece, had to be sent away for pricing for necklace repair. Reasonable quote.

17. september 2025
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Svar fra Foxhills Jewellers

Thank you for taking the time to review us. We are pleased to hear you found the repair service easy and reasonable, please let us know if we can assist with any future Jewellery services you may require :-)

Vurdert til 5 av 5 stjerner

Great company with very good…

Great company with very good communication. We sold some unwanted jewellery and the process was simple and very quick. I highly recommend.

16. september 2025
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Svar fra Foxhills Jewellers

Hi Will, Many thanks for taking the time to review us, we are pleased to hear you had a great experience with us, please get in touch should we be able to help with any of your jewellery needs going forwards. :-)

Vurdert til 5 av 5 stjerner

Fabulous service

Fabulous service, staff could not have been more helpful.

6. september 2025
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Svar fra Foxhills Jewellers

Hi Marie, Many thanks for taking the time to leave us a lovely review, we are pleased to hear you received great service, please let us know if we can assist with any of your future jewellery needs going forwards. :-)

Vurdert til 5 av 5 stjerner

The service and product is fantastic…

The service and product is fantastic and the company certainly deserves five stars.

4. september 2025
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Svar fra Foxhills Jewellers

Hi Mike, Thank you for taking the time to review us, we are pleased to hear you loved your jewellery. Please let us know if we can help with any of your jewellery needs going forwards. :-)

Vurdert til 5 av 5 stjerner

Very happy

Very happy with my purchase, ordering was easy, item beautifully boxed, with excellent and very speedy delivery. Thank you

1. september 2025
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Svar fra Foxhills Jewellers

Hi Shelia, Thank you for your order and for taking the time to review us. We are pleased to hear you were happy with your order and the speedy delivery. Please let us know if we can assist with any of your jewellery needs going forwards.

Vurdert til 5 av 5 stjerner

Excellent

I am very , very happy with my purchase, it’s beautiful, exactly as described and the perfect size. Very easy to order and it arrived on time ,nicely presented, the next day, as promised. Thank you very much.

27. august 2025
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Svar fra Foxhills Jewellers

Hi Doina, Thank you for taking the time to review us, we are pleased to hear how happy you are with your purchase. Please let us know if we can help with your jewellery needs going forwards.

Vurdert til 5 av 5 stjerner

Purchase very straightforward

Purchase very straightforward, and very very pleased with my purchase. Just as described, good value, would definitely buy from this company again. Arrived within2 days,well presented and packed.excellent.many thanks.

27. august 2025
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Svar fra Foxhills Jewellers

Hi Katina, Thank you for taking the time to review us, we are pleased to hear how happy you are with your purchase. Please let us know if we can help with your jewellery needs going forwards.

Vurdert til 5 av 5 stjerner

All round Great experience.

All round Great experience.

27. august 2025
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Svar fra Foxhills Jewellers

Hi G, Thank you for taking the time to review us. We are pleased to hear you had a great experience, we look forward to seeing you again soon.

Vurdert til 5 av 5 stjerner

Very Happy Wife

Excellent service

28. august 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Foxhills Jewellers

Hi Chris, Thank you for taking the time to review us. We are pleased you have a very happy wife! :-) Please get in touch if we can assist with any of your jewellery needs in the future.

Vurdert til 5 av 5 stjerner

Speedy service

Speedy service, Package well wrapped. good communication

11. august 2025
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Svar fra Foxhills Jewellers

Hi John, Thank you for taking the time to review us.
We are pleased to hear you were happy with your purchase. Please do let us know if we can help with any of your future jewellery needs going forwards.

Vurdert til 5 av 5 stjerner

Simply amazing

I just want to say a massive thank you, your customer support and delivery timing was impeccable, honestly by far the best jewellers I have ever dealt with. I can't thank you enough for the incredibly fast responses and assurances from yourselves. You made my fiancées 30th birthday amazing and that means the world to me.

6. august 2025
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Svar fra Foxhills Jewellers

HI Danny, you are more than welcome. We are pleased to hear she had an amazing 30th Birthday! Please get in touch should we be able to help with any of your jewellery needs going forwards :-)

Vurdert til 5 av 5 stjerner

Tiffany chain

The website was easy to use and the response to my order was perfect, I will certainly be recommending to friends and family.

1. august 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Foxhills Jewellers

Hi John, Thank you for taking the time to review us, we are pleased to hear you will be recommending us. Please do get in touch should we be able to help you with any of your jewellery needs going forwards. :-)

Vurdert til 1 av 5 stjerner

terrible please avoid

terrible please avoid. i purchased from their online store an item for £1800. To be told after the money had been sent via a valid "Shop"purchase and funds taken immediately from my bank account, that they would not accept over £1k and they would issue a refund. A week later i am still waiting the refund to be returned to my bank account and they cancelled the transaction so I have neither goods nor money. honestly, what retailer who advertises and has an online portal via "SHOP" then subsequently cancels transactions because " a client could use chargeback"!!! if you don't like the method then don't offer it to clients.... stop these problems at source please.

6. august 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Foxhills Jewellers

Hi Steve,

Thank you for taking the time to review us.

We are sorry to hear this didn't go smoothly for you.

During the online chat you had with a colleague prior to purchase, they had requested payment via BACS due to the high value item you were attempting to purchase however it seems you were already in the process of making the payment before you received the message.

Like many other similar businesses, we have been subjected to fraudulent transactions and financial losses and because of this (which we are not protected against), we have been forced to make changes to the way we handle larger transactions to protect our business.

A refund was initiated by us immediately after you made the payment however as you know the merchant centres take time to process this.

We have maintained contact with you during this period and we apologise for any inconvenience caused.

Vurdert til 5 av 5 stjerner

Great quality item very quick delivery

Great quality item very quick delivery

4. august 2025
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Svar fra Foxhills Jewellers

Hi Pauline,

Thank you for your lovely review.

We are pleased to hear you are happy with your purchase and the speed of the delivery.

Please let us know if we can assist with any of your jewellery needs going forwards. :-)

Vurdert til 5 av 5 stjerner

Second time purchasing from Fox’s

Second time purchasing from Fox’s, this time we bought 3 Tiffany bracelets, although the service is excellent and very speedy we also thought it would have been a good gesture when we asked for a better price.
That said I won’t stop me using them again!
I’m already ready keeping a look out for something!

4. august 2025
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Svar fra Foxhills Jewellers

Hi Julia,

Thank you once again for purchasing from Foxhills.

We are pleased to hear you are already on the lookout for something else!

Weekly we are always adding new stock on so please keep any eye out! :-)

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