I have been in touch with Camillo regarding a problem with my Foodmarble. He has been SO HELPFUL! The most helpful person in a company that I have ever dealt with! Please reward him with a steak dinn... Vis mer
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Se hva andre synes
FoodMarble is a very useful and easy‑to‑use device. The app is intuitive, and the breath tests themselves are quick and simple to perform. Since using it, I’ve been able to spot patterns between ce... Vis mer
The Air 2 really helps me stay on track with keeping my FOMAP intake down every day. I am still learning all of the resources that your app has, but I would really like to see the user being able to b... Vis mer
Selskapet har svart
The AIRE device is ingenious with a great deal of potential. Unfortunately, I find that logging in the meals is extremely bungling and time consuming. Also, trying to decipher the graphs on the tiny... Vis mer
Selskapet har svart
Informasjon om virksomheten
- Velværeprogram
- Trening og ernæring
- Hjemmesykepleie
- Produsent av medisinsk teknologi
- Forskning og produktutvikling
- Selvbetjent helsestasjon
Skrevet av virksomheten
Track your digestion. Adapt your diet. Manage your symptoms. FoodMarble has developed a breath tester and app to help people figure out which foods cause them digestive problems.
Kontaktopplysninger
Guinness Enterprise Centre, D08 T1WY, Dublin, Irland
- hello@foodmarble.com
- foodmarble.com
4,4
Enestående
726 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 94 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
FoodMarble team was quick to respond…
FoodMarble team was quick to respond and address all of my concerns. Their customer support and Engineers out outstanding. The experience was very pleasant and a very generous resolution was offered which was unexpected and very much welcome.
Thank you team FoodMarble, especially Camilo Torres!
28. august 2025
Svar fra FoodMarble
Hi Dalia,
We're thrilled to read your 5-star review and hear that your concerns were addressed quickly and efficiently by our team. Thanks for the wonderful feedback, we will pass it along to Camilo!
Warmest Regards,
The FoodMarble Team
I love this product
I love this product! Although I am just starting to use it and have not discovered all that I can do, I am very excited to be able to see my own breath test results in real time. I have been struggling with SIBO for 4 years now and hoping this will be my solution.
I am most appreciative of the support I have received thus far. I have messaged the company with several questions, that are clearly outlined in their literature…yet they have been patient, professional and understanding every time! Thank you so much! I really appreciate the support I have received thus far!
31. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra FoodMarble
Hi Joan,
Thank you so much for your wonderful 5-star review and for taking the time to share your feedback. We’re delighted to hear that you love your AIRE 2 and are excited to get started.
AIRE 2 is designed to help you track your fermentation levels and monitor SIBO, and we’re thrilled to be part of your journey toward improved digestive health.
Warm regards,
The FoodMarble Team
Besides being a very innovative and…
Besides being a very innovative and helpful product, the customer service team is incredibly helpful.
I needed my results in .xls and ppm and they responded so very quickly and shared the data file.
Amazing work. 🙏
24. august 2025
Svar fra FoodMarble
Hi Mirela,
We really appreciate your 5-star review and feedback. We're thrilled to know you find our customer experience team helpful and you're having success with your AIRE 2!
Thanks again!
Warmest Regards,
The FoodMarble Team
The Food Marble Aire Digestive Breath…
The Food Marble Aire Digestive Breath Tester is trash. I really hoped that iz could give me any helpful and logicly understandable information. It did not in any case. I tried every day for a few month but the results were more than confusing and did not help me what so ever.
The device is really expensive and did nothing for me.
Consider before buying!
17. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra FoodMarble
Hi Daffit,
Thank you for your review and feedback. We’ve requested your contact information on Trustpilot as we haven’t been able to identify you as a customer or locate your FoodMarble order.
Our goal is to make breath testing easy, accessible, and as helpful as possible. Our support team is always happy to assist with interpreting results or troubleshooting any issues you may have experienced.
We hope to hear from you soon, as we’d really like the chance to better understand your frustrations and work with you to find a solution.
Warmest Regards,
The FoodMarble Team
The foodmarble staff is so attentive…
The foodmarble staff is so attentive and helpful. Cesar was able to help us resolve our issues quickly and efficiently.
18. august 2025
Svar fra FoodMarble
Hi Francesca,
Thank you so much for your kind words! We’re delighted to hear that César was able to resolve your issue quickly and efficiently. We’ll be sure to pass along your feedback to him and the team — it means a lot to us.
Warmest Regards,
The FoodMarble Team
The app has a direct link to message…
The app has a direct link to message foodmarble! This is a great idea an a very useful tool to get direct help from foodmarble and answer my questions about the app, the AIRE2, and logging my results. I was so surprised that the help cam e in text through the app and email. It is very convenient!
14. august 2025
Svar fra FoodMarble
Hi there, Fr.R,
We’re so glad to hear you’re enjoying the in-app support feature! It's our ambition to make getting help as quick and convenient as possible, so it’s wonderful to know that both the in-app messaging and email support have been useful for you. Thanks for sharing your experience!
Warmest Regards,
The FoodMarble Team
Best Customer Service I Have Ever Received
I had an issue with the app and I reached out to the team via email. They were very prompt, very helpful and genuinely interested in resolving the issue as quickly as possible. I was kept informed through the whole process. I am very impressed.
9. august 2025
Svar fra FoodMarble
Hi there,
Thank you for your wonderful feedback! We just love to hear that you received the best customer service ever from our team. Providing prompt and helpful assistance is very important to us, and it’s great to know you had such a positive experience.
Warmest Regards,
The FoodMarble Team
Unbelievable email support
Unbelievable email support! I am a doctor and realize the incredible importance of the gut. I was so excited to hear about this product but was having some problems getting it going. (Most of it on my end). Cesar got back with me within minutes of my questions and literally went back and forth with me 15 times! Could not have been better!
15. august 2025
Svar fra FoodMarble
Hi Dr. Russ,
Thank you for such a fantastic review! We’re thrilled to hear that César was able to provide you with prompt and thorough support. We know how important it is to get up and running smoothly, and it’s great to know that your experience with our team exceeded your expectations. We’ll be sure to pass along your kind words to César — he’ll be delighted!
Warmest Regards,
The FoodMarble Team
It is not a reliable measure of SIBO…
It is not a reliable measure of SIBO activity so I stopped using it.
15. august 2025
Svar fra FoodMarble
Hi David,
Thank you for sharing your feedback. We’re sorry to hear that you were disappointed with your experience.
FoodMarble devices are clinically validated and are actively used by healthcare practitioners worldwide to support SIBO testing and to monitor results during treatment.
If you’re seeking a diagnosis, it’s important to work with a qualified healthcare provider. At FoodMarble, we can get you connected with a professional who can guide you through this process.
If you’ve already been diagnosed with SIBO, your device can help you monitor your fermentation levels day to day from home, providing valuable data to share with your healthcare provider as you progress with treatment.
We have reached out to you by email to provide you with more support and hope to hear from you.
Warmest Regards,
The FoodMarble Team
AMAZING customer service
AMAZING customer service. Within a matter of minutes I had a response to my question. Camilo helped me troubleshoot and within 3 days my issue was resolved and this was over the weekend.
Thank you!
11. august 2025
Svar fra FoodMarble
Hi Leann,
Thank you for sharing your experience! We’re so glad to hear that Camilo was able to troubleshoot quickly and resolve your issue — even over the weekend. We’ll be sure to pass along your kind words to him and the team.
Warmest Regards,
The FoodMarble Team
Difficult to determine if I am SIBO or…
Difficult to determine if I am SIBO or not. Please improve: How to test. When to test. Exactly what to do to test and what the results mean!
11. august 2025
Svar fra FoodMarble
Hi Wayne,
Thanks for your review and feedback.
Day-to-day breath testing with your AIRE 2 can give you valuable insights into your digestion and may help you find ways to minimise symptoms. However, to confirm whether you have SIBO, you’ll need to complete an official SIBO test.
FoodMarble technology is actively used by healthcare professionals for SIBO testing, and we’d be happy to connect you with someone in our network to get you started.
We'll reach out by email with further information.
Warmest Regards,
The FoodMarble team
One request and problem solved straight away
Prompt service and easy to understand directions to resolve problem
7. august 2025
Svar fra FoodMarble
Hi Michelle,
Thank you for your feedback and the 5-star review! We’re delighted to hear that our team was able to provide prompt support with clear directions to resolve your issue.
Warmest Regards,
The FoodMarble Team
It is a great device if you have…
It is a great device if you have diagnosed IMO or SIBO. So you can controll your therapy in real time.
10. august 2025
Svar fra FoodMarble
Hi Fabienne,
Thank you for the 5-star review. We're delighted to know your AIRE 2 is helping you monitor your fermentation levels and assisting you with insights as you treat your IMO/SIBO.
Thanks again!
Warmest Regards,
The FoodMarble Team
Great Customer Service
It is so helpful to follow my trends daily. Cesar just went out of his way to help me access the new Pro Mode which I couldn’t do on my own. The Foód Marble is an amazing tool when you’re trying to heal your gut.
8. august 2025
Svar fra FoodMarble
Hi Debbie,
We love to hear that you're having success with AIRE 2 as it allows you to monitor your day to day trends. We're also thrilled to know César from the team has assisted you!
Thanks for the 5-star review and your wonderful feedback. It's much appreciated!
Warmest Regards,
The FoodMarble Team
Device issues
The support team at food marble provided an outstanding customer service.
My problem was resolved in a timely and efficient manner.
The communication is very professional and solution oriented.
8. august 2025
Svar fra FoodMarble
Hi Ella,
Thank you so much for the 5-star review and your feedback!
We are pleased to know your problem was resolved quickly with the assistance of our helpful customer experience team.
Warmest Regards,
The FoodMarble Team
Skip the costly labs!
So thrilled to be able to conduct breath test challenges with myself and my functional clients. We can now monitor PPM without resorting to costly lab breath tests. FoodMarble is the game changer for monitoring SIBO!
7. august 2025
Svar fra FoodMarble
Hi Taylor,
Thank you for the wonderful feedback and your 5-star review. We love to hear that AIRE 2 is changing the game when it comes to monitoring your SIBO. We're also so pleased to know you find our technology a more affordable option.
Thanks again!
Warmest Regards,
The FoodMarble Team
Very good support
Very good support. Unit is helpful in determining what foods I’m having trouble with and monitoring SIBO and treatment.
31. juli 2025
Svar fra FoodMarble
Thank you so much for the 5-star review and great feedback on our product!
Warmest Regards,
The FoodMarble Team
Finally healing from IMO thanks to Food Marble 2
I have used the Food Marble since 2021 and now use Food Marbel 2, which is so much more sophisticated than the first model. I love the app that goes with it! I also really appreciate how the Food Marble 2 can be used with my doctor's supervision to do regular SIBO tests, all I need is Lactulose, and a food schedule. The Food Marble 2 helps me to finally watch with my own eyes in real time how I am healing from IMO. Thank you!
31. juli 2025
Premium price, NOT a premium product :-(
The device works.. I think.... It doesn't seem to correlate directly with my symptoms but it's been useful. However, it feels cheap, the button to turn on doesn't work well, the battery life is absolutely terrible, and don't even get me started on the horrendously designed and completely unintuitive app. For the premium price this should be SO. MUCH. BETTER. :-(
30. juli 2025
Svar fra FoodMarble
Hi Esther,
Thank you for your feedback. We appreciate you taking the time to share your experience, although we're very sorry to learn that aspects of the device and app haven't met your expectations.
Your comments about your AIRE 2 power button and the battery life of your device are concerning and we will follow up with you directly to understand if your device is working as expected. The power button should work seamlessly and your AIRE 2 battery should last a number of days on a single charge!
We appreciate your feedback on the FoodMarble app, although we feel like we need to learn more about the specific issues you faced in the app so that we can offer you better guidance on its day to day use. We take feedback on our app design and user experience seriously and hope that with some support, you can enjoy using your FoodMarble app for day to day logging and trend spotting.
We will reach out directly and hope to hear from you.
Warmest Regards,
The FoodMarble team
I had problems getting my machine to…
I had problems getting my machine to sync up to my app.
Once I got that done the rest was easy.
29. juli 2025
Svar fra FoodMarble
Hi Janene,
We're very sorry to read your 3 star review and learn that you had issues getting your AIRE 2 device to sync up with the FoodMarble app. It's a shame that you had an issue that impacted your overall FoodMarble experience so much.
As our helpful CX team didn't hear from you by email, we're not quite sure what type of issue you were experiencing, but we will reach out to you directly in case you would like to share more feedback. We're glad to know that you found everything else easy after that, but hopefully we'll be able to minimise frustration for future customers if we understand your issue better!
Warmest Regards,
The FoodMarble team
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