I have been in touch with Camillo regarding a problem with my Foodmarble. He has been SO HELPFUL! The most helpful person in a company that I have ever dealt with! Please reward him with a steak dinn... Vis mer
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Se hva andre synes
FoodMarble is a very useful and easy‑to‑use device. The app is intuitive, and the breath tests themselves are quick and simple to perform. Since using it, I’ve been able to spot patterns between ce... Vis mer
The Air 2 really helps me stay on track with keeping my FOMAP intake down every day. I am still learning all of the resources that your app has, but I would really like to see the user being able to b... Vis mer
Selskapet har svart
The AIRE device is ingenious with a great deal of potential. Unfortunately, I find that logging in the meals is extremely bungling and time consuming. Also, trying to decipher the graphs on the tiny... Vis mer
Selskapet har svart
Informasjon om virksomheten
- Velværeprogram
- Trening og ernæring
- Hjemmesykepleie
- Produsent av medisinsk teknologi
- Forskning og produktutvikling
- Selvbetjent helsestasjon
Skrevet av virksomheten
Track your digestion. Adapt your diet. Manage your symptoms. FoodMarble has developed a breath tester and app to help people figure out which foods cause them digestive problems.
Kontaktopplysninger
Guinness Enterprise Centre, D08 T1WY, Dublin, Irland
- hello@foodmarble.com
- foodmarble.com
4,4
Enestående
726 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 94 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
an amazing product
an amazing product, and great customer service!
9. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra FoodMarble
Hi Robert,
Thank you for the 5-star review and excellent feedback. We're thrilled to know that you're happy with our products and support.
Warmest regards,
The FoodMarble team
Amazing little device!
I love my Food Marble! I've been battling IMO (a cousin of SIBO) and have been following a low FODMAP diet for months, just finished one week Elemental diet and I'm now on my 2nd round of antibiotics. The Food Marble has been giving me the strength to keep going as I see my body respond and my hydrogen and methane levels drop! It took my months to get a breath test with my insurance and this puts the power in the palm of my hand, literally. And the app is great - very user friendly - I can track everything in it from supplements to meals to symptoms. Hopeful that I can finally clear up this problem with the help of Food Marble!
8. oktober 2025
Svar fra FoodMarble
Hi Melissa,
We absolutely love this review. Thank you so much for taking the time to share your experience!
It’s wonderful to hear that you’re seeing such great progress with your AIRE 2. We know how challenging this journey can be, and it’s really special to hear that your device has helped you stay motivated and keep going.
Thank you again for being part of the FoodMarble community! We’re here should you ever need us!
Warm regards,
The FoodMarble team
Great for checking progress
Can switch the settings to show PPM for hydrogen and methane. Very helpful tracker.
30. september 2025
Svar fra FoodMarble
Hi there,
Thanks for the 5-star review!
We're pleased to know that you're finding AIRE 2 helpful! Thanks so much for the feedback.
Warmest regards,
The FoodMarble Team
I had issues with the modification of…
I had issues with the modification of my subscription and a Foodmarble team member solved the issue quickly.
6. oktober 2025
Svar fra FoodMarble
Hi there,
We're happy to hear you've been assisted by our team!
Thanks for your 5-star review.
Best regards,
The FoodMarble Team
Taking control over my health
Having this device has been so beneficial. I was recently treated for SIBO, which has a high recurrence rate, so it's been great having a way to monitor my levels moving forward. I feel like I have more control of my health, which is amazing.
Costumer service is also amazing. The chat system through the app uses AI but they follow up with an email to further explain the answers.
My only complaint is food logging through the app. It's a bit clunky. I've been logging my food intake for years so I am familiar with various apps, so perhaps I've been spoiled in that regard. I do like, however, that if you try to log a food that is not in their system, you can add it to the database and it will tell you if it's low fodmap or not.
Regardless, this device is so worth the price point if you are adamant about using it the way it is intended.
3. oktober 2025
Svar fra FoodMarble
Hi Melissa,
Thank you so much for sharing your experience. We’re delighted to hear how beneficial the device has been in helping you monitor your your readings after SIBO treatment. It’s wonderful to know it’s giving you more control and confidence moving forward.
We’re also glad you’ve had a positive experience with our customer support team. I’ll be sure to pass along your kind words to them.
Your feedback on food logging is very valuable. We’re continuing to refine this feature, and insights from experienced users like you really help us improve.
We’re thrilled the device has been worth it for you, and we appreciate you being part of the FoodMarble community! 💙
Warmest regards,
The FoodMarble Team
Bin begeistert
Der Kundenservice ist ausgezeichnet.
Ich hatte ein Problem mit meinem Sensor und Cesar vom Kundenservice hat mir schnell und kompetent geholfen. Das Gerät FoodMarble Aire kann ich empfehlen, es hilft mir den Nahrungsmitteln auf die Spur zu kommen die ich nicht so gut vertrage.
Ich würde 10 Sterne für den Service geben, wenn ich könnte **********
Davon könnten sich andere Firmen eine dicke Scheibe von abschneiden.
Klasse 👍👍👍
3. oktober 2025
Svar fra FoodMarble
Hi there,
Thank you so much for your wonderful review! We’re thrilled to hear that your FoodMarble device is helping you identify which foods work best for you, and it’s fantastic to know Cesar was able to support you quickly and competently. We’ll be sure to share your kind words with him — feedback like this means a lot to our whole team.
We’re honored by your 10-star rating and your recommendation.
Thank you for being part of the FoodMarble community! 💙
Warmest regards,
The FoodMarble Team
Camillo was very fast and answered…
Camillo was very fast and answered fully my questions. PERFECT:
4. oktober 2025
Svar fra FoodMarble
Hi Marko,
We’re delighted to hear Camillo was able to help you so quickly and thoroughly — thank you for sharing this wonderful feedback! 💙
Warmest regards,
The FoodMarble team
The device can be somewhat unstable
The device can be somewhat unstable, but it helped with analysing but we shouldn’t be forced to pay for the app monthly without it FoodMarble is useless. Cord stopped working already.
1. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra FoodMarble
Hi Chrstine,
Thank you for sharing your honest feedback. I’m really sorry to hear about the issues with the device and charging cord, as well as your concerns about the membership. That’s not the experience we want for our customers.
We'd love the chance to put this right for you and get you the support you need to troubleshoot any device issues. I've requested your contact information and will be in touch as soon as possible.
Thanks again for taking the time to leave this review!
Warmest regards,
The FoodMarble Team
Very helpful device
I almost didn't buy this device due to the mixed reviews out there.
I have to say the device functions perfectly, it confirms what I measured at the doctor's office when the conditions are same. It shows low readings when I don't eat any fodmaps or fermentable carbs. High readings at any other time.
The device is affordable and has already helped me a lot in figuring out what is wrong with me and which problems I could rule out.
Shipping was very fast.
Only point is that it took me lots of time to understand the theory behind why my readings are high or low. I think a few videos would help the users better understand what they are doing and get better reviews.
3. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra FoodMarble
Hi Laura,
Thank you for sharing your detailed experience! We’re so pleased to hear the device is working well for you and aligning with your doctor’s tests. It’s wonderful to know that FoodMarble is already helping you gain clarity on your gut health.
We also really appreciate your feedback about the learning curve. Adding more educational resources, like videos, is an excellent suggestion and and we’ll be sure to share it with our team as we continue improving the user experience. In the meantime, you can also explore our Help Center, where we have lots of articles on interpreting results.
https://support.foodmarble.com/en/category/interpreting-your-results-ywnatp/
Thanks again for your thoughtful review and for being part of the FoodMarble community! 💙
Warmest regards,
The FoodMarble Team
Quick and thorough response to question.
I had a question and Camilo at FoodMarble gave me a very quick and thorough response. I was very impressed with the help.
2. oktober 2025
Svar fra FoodMarble
Hi Sandy,
Thanks for your review!
We’re delighted to hear Camillo was able to help you so quickly and thoroughly — thank you for sharing this wonderful feedback! 💙
Warmest regards,
The FoodMarble team
The team at FoodMarble provided excellent support
The team at FoodMarble provided excellent support when I requested a change in the email linked to my account. Cesar was communicative and professional in all correspondence.
30. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra FoodMarble
Hi Donna,
Thanks so much for your review!
We're happy to hear César from the team was able to assist you with your issue and get things resolved quickly!
Many thanks,
The FoodMarble team
Great testing Alternative!
This is a fantastic alternative to other testing options and very cost effective also!
25. september 2025
Svar fra FoodMarble
Hi Steve,
Thank you so much for your kind words! We’re delighted you’ve found FoodMarble to be a fantastic and cost-effective option, and we’re thrilled it’s helping on your health journey. 💙
Best wishes,
The FoodMarble Team
Thanks you
I really appreciate your amazing customer support. I was having trouble with updating my device, and Cesar was so responsive and patient with all my questions. I was able to update it and I’m very happy with the most recent features
16. september 2025
Svar fra FoodMarble
Hi Lucy,
Thank you so much for the 5-star review!
We're thrilled to know you're pleased with our support and that César was able to help you resolve the issue.
Thanks for your feedback!
Warmest regards,
The FoodMarble team
Great device and support
The device is very insightful and works great. When I asked for my historical data they sent it to me in a spreadsheet in less than a day. Very responsive and helpful staff.
15. september 2025
Svar fra FoodMarble
Hi Brian,
We're delighted to read your review and hear that you're getting useful insights from your FoodMarble device!
Our support team is thrilled to be of assistance. Thanks for the 5-star review!
Warmest regards,
The FoodMarble team
Customer service is excellent and a valuable app
Customer service is excellent. The app itself has alot of promise with so much to offer. It's a little hard tho to get all the aspects of it to work with only email support. it's more complicated than I expected with only email tech support. That said I'm glad I got it and look forward to conquering the parts I haven't used yet.
11. september 2025
Svar fra FoodMarble
Hi there,
Thank you so much for your 4-star review and thoughtful feedback. We really appreciate it!
We’ll take all of your comments on board, and if you ever run into any issues or have questions, our support team would be glad to help. The onboarding process can feel like a lot at first, with so much new information and daily breath testing still feeling unfamiliar, but many users find that it becomes much easier with time. We hope you’ll quickly find your rhythm too.
Please don't hesitate to reach out for support!
Best regards,
The FoodMarble Team
César was immeditely responding
César was immeditely responding , helpful and with a very nice style of
Communication !
Andrea Hillebrand
12. september 2025
Svar fra FoodMarble
Hi Andrea,
Thank you sincerely for your 5-star review!
We're thrilled to know that César was quick in responding and you liked his communication style! :)
We're here any time you have a question!
Warmest regards,
The FoodMarble team
Methane Readings Stuck at 0 on AIRE2 — Sensor Issue?
I received my AIRE2 yesterday, and it seemed to work fine at first, detecting both hydrogen and methane. But last night, right before bed, the methane readings dropped to 0 and has stayed there ever since. I decided to let it “rest” overnight, but this morning and throughout the day today, methane has still been logging at 0. While hydrogen continues to show normal values. It feels like the methane sensor might be broken. For context, today I also ate quite a bit of cake and soda at work (Friday treats). I noticed a few other reviews mentioning the same issue, so I reached out to their support team for answers. I’ll probably have to wait until Monday to hear back.
4. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra FoodMarble
Hi Eric,
Thank you for sharing your experience. We’re very sorry to hear about the concerns you’re having with your AIRE2 readings. We understand how disappointing this must be when you’re just getting started.
Rest assured our support team is already reviewing your case and will work closely with our engineers to ensure your device is performing as it should. We take reports like yours seriously and will do everything we can to resolve your concerns as quickly as possible.
Thank you for your patience and understanding!
Warm regards,
The FoodMarble Team
Everything went wrong and then no one…
Everything went wrong and then no one returned calls and they had given me wrong information which caused tremendous stress.
Their kit took forever to arrive though initially that was OK, but then I clearly advised them that they meds did come in and I just needed the testing.
Their kit arrived on a Saturday and stated that I must complete by Tuesday or Wednesday. Since I had commitments on Wednesday I thought I would go through the careful diet on Sunday, but then I started to look at the packets and realized I know what I am allergic to! These packets would make me sick as a dog for days!
Then, even the Dr who despite his rave reviews, his office never returned my calls even when I told them I had fasted to maybe try only one of the tests.
The doctor's office didn't reply nor Foodmarble until Wednesday despite calls to the doctor's and both calls and emails to Foodmarble!
Ultimately, I have given up on both Foodmarble and this doctor. I will just accept that low fodmap has to be my diet!
18. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra FoodMarble
Hi Joanne,
We’re truly sorry to see your continued disappointment and understand how frustrating this must be.
Our team has done their best to support you over the phone and by email and we will continue to ensure your case is handled promptly and with care.
If there’s anything more we can do to turn this experience around, please don’t hesitate to reach out directly.
Warmest regards,
The FoodMarble team
Satisfied Customer
Customer Service was very helpful in resolving my issue even though it took a few tries and several emails. They stuck with me and kept coming up with suggestions until my issue was solved. I couldn’t be more pleased.
28. august 2025
Svar fra FoodMarble
Hi Diana,
Thank you so much for the 5-star review! We're thrilled to know that our support team was able to assist you so that you can continue making progress on your breath testing journey with FoodMarble.
Warmest regards,
The FoodMarble team
They replied to my questions promptly…
They replied to my questions promptly and were there to help solve a problem, which got solved very quickly. They were very helpful and friendly and I thoroughly recommend them,
4. september 2025
Svar fra FoodMarble
Hi there,
Thank you so much for the positive review. We're happy our support team was able to help you address your problem quickly and efficiently!
Warmest regards,
The FoodMarble team
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