fisheandlilly.com Anmeldelser 

598
•
TrustScore 4 av 5

4,2

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Se hva andre synes

Vurdert til 5 av 5 stjerner

We ordered two Oslo bedside tables. One turned up slightly damaged but Stephen was extremely helpful and very quick to resolve the issue. Collected within a couple of days and new one received the day... Vis mer

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Vurdert til 5 av 5 stjerner

I ordered the Scandinavian Walnut Oslo Console to use as a dressing table. It came perfectly packaged and well protected, two days later. All I had to do was assemble the legs which was really easy. I... Vis mer

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Vurdert til 4 av 5 stjerner

I ordered two Scandinavian Walnut Oslo bedside tables. Ultimately I'm happy with the products which suit the room well. However, there was a big difference between the way they were packaged, with one... Vis mer

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Vurdert til 1 av 5 stjerner

Do not buy anything from them. They are the most hellish business to work with ever. They bill themselves as a family run English firm, but my god try and speak to them from their overseas call... Vis mer

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Informasjon om virksomheten

  1. Møbelbutikk

Skrevet av virksomheten

Fishe and Lilly was created in 2021 to provide stylish and high quality furniture to families like ours who wanted to create a unique looking home. We’re a family business run by the two heads of our household. My wife calls me Fishe, and I call her Lilly.


Kontaktopplysninger

4,2

Bra

TrustScore 4 av 5

598 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 60 % av de negative anmeldelsene sine

Bruker vanligvis over én måned på å svare

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,2

Alle anmeldelser

(598)

174 anmeldelser i de siste 12 månedene

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Vurdert til 1 av 5 stjerner

Will take your money, not ship, then ignore you

Order placed 17th August for 48 hour delivery, to this day the DPD tracking link says with seller. Multiple contact attempts always result in 'we'll check and get back to you'.

At this point, just admit you don't have it/can't fulfill the order and give me my money back.

Ridiculous.

17. august 2026
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Svar fra fisheandlilly.com

Hi Daniel,

Straight up: waiting on a delivery while a tracking link sits frozen is infuriating, and being told "we'll check and get back to you" without a real update just makes it worse. That’s bad form on our part, and I’m sorry.

Looking into order #32266, a couple of things happened here. The order came through on August 27th—just before the long August Bank Holiday weekend. Because of the bank holiday closure, DPD hit a backlog at the depot, which delayed the initial tracking scans. That’s outside our warehouse, but our support team still should have given you clear facts instead of non-committal answers.

The good news: your parcel is officially out of limbo. DPD has updated the tracking (ref: 15502909400218) and your order is scheduled for delivery today.

If there are any issues with the drop-off today, please drop me a line directly at stephen@fisheandlilly.com and I’ll step in personally.

Warmly,
Stephen
Co-founder, Fishe & Lilly

Vurdert til 5 av 5 stjerner

Great furniture

Excellent furniture! They were very clear with their communication and the packaging was very thorough. No issues when they arrived and only a few legs to attach which was easily done. Would highly recommend if you want some proper wooden pieces!

5. august 2026
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Svar fra fisheandlilly.com

Hi there,

Clear comms, thorough packaging, proper wood, and just a few legs to attach—that’s the exact standard we try to hit every single time.

We build our furniture out of real timber so it lasts, and we pack it carefully so it arrives ready to go without any hassle. Hearing that the whole process went smoothly for you means everything to our small team.

Thanks so much for supporting our business and for sharing such a great recommendation!

Warmly,

Stephen
Co-founder, Fishe & Lilly

Vurdert til 3 av 5 stjerner

Decent quality, sketchy company background

Purchased a TV stand from them about 2 years ago. It's solid, looks great, and has lasted well so far. Delivery went smoothly, and only limited assembly (installing shelves and doors) was required.

The only thing that puts me off this brand is that they are essentially just an upmarket dropshipper. The "husband and wife team" mentioned on the about page do not, in fact, exist. This is per the owner's own admission in various industry blogs/interviews.

I wish the brand was more upfront about this. For one, I dislike the inauthenticity, and the enthusiasm to lie to customers in order to portray a certain brand image makes me trust the brand less. How can I be sure that the products are ethically sourced if you won't even tell me who owns the company?

1. september 2025
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Svar fra fisheandlilly.com

Hi there,

First off, I’m thrilled to hear your TV stand is still standing strong, looking great, and doing its job two years on. That’s what we build them for.

Now, onto the plot twist: I can assure you, my wife and I very much exist!

Reading that we’re a fictional front created by an "upmarket dropshipper" was a bit surreal, but I want to set the record straight directly. Fishe & Lilly isn't a marketing gimmick—it’s what my wife and I call each other. We are a real UK-based husband-and-wife team, we own and run this business, and every piece of furniture we sell is built through close, direct relationships with our manufacturing partners, not pulled off a dropshipping catalog.

I’m genuinely baffled (and a bit curious) about which blog or interview claimed we were fictional, because it certainly didn't come from me. We pride ourselves on complete transparency, ethical sourcing, and building solid furniture for real homes.

I’d genuinely love to see the article you’re referring to and clear this up with you personally. Please drop me a line directly at stephen@fisheandlilly.com—I'll get back to you ASAP!

Warmly,

Stephen
Co-founder, Fishe & Lilly

Vurdert til 5 av 5 stjerner

Wright Oak Bedsides

We ordered two of the Wright Oak Bedside Tables, and they are spot on. Really lovely and a good size, I would recommend.

5. august 2026
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Svar fra fisheandlilly.com

Hi there,

"Spot on" is exactly what we were aiming for when we designed the Wright bedside table—thank you so much!

We spent a lot of time getting those proportions right—making sure it had that warm solid oak grain and drawers deep enough to actually hold things, without overpowering the space. Hearing that a pair of them are sitting happily in your bedroom means the world to our small team.

Thanks so much for recommending us and for supporting our family business!

Warmly,

Stephen

Co-founder, Fishe & Lilly

Vurdert til 5 av 5 stjerner

Excellent narrow bedside tables

We're very happy with our new bedside tables which are stylish, well-made and, most importantly, narrow enough to fit our small space. One quibble: the items turned out to be darker than in the photographs; however this hasn't been a major issue. Fishe and Lilly were the only company we could find online that offered the size we needed, and we are happy overall. Quality is excellent and the service and delivery were great. Many thanks.

4. august 2026
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Svar fra fisheandlilly.com

Hi there,

Finding solid furniture that actually fits a narrow space without feeling like a flimsy afterthought is half the battle, so hearing that we were the only company with the right fit is absolute music to our ears!

I really appreciate your honest note about the color, too. Natural wood grain and room lighting can definitely play tricks on camera, so while we try to keep our photos as true to life as possible, timber will always have its own unique personality. I’m really glad the deeper tone ended up working nicely in your space anyway!

Thank you so much for trusting our small family business with your bedroom and for taking the time to leave such a thoughtful review.

Warmly,

Stephen

Co-founder, Fishe & Lilly

Vurdert til 2 av 5 stjerner

Pay attention with these guys and check your refunds.

I cancelled my order and they kept my money for almost a year. I had to threaten them with reporting them for fraud to get my money back and even then they didn’t return the full amount they owe me and attempted to withhold interest. Only after I have left a 1 star review they came to their senses and returned the remaining amount. However I feel like they did it because they wanted me to update the review rather than because they understood that they shouldn’t keep customers money.

18. august 2026
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Vurdert til 5 av 5 stjerner

Happy with my little bedside table

Happy with my little bedside table. There were a couple of marks on it but for the price it was perfectly fine and not really worth mentioning.

24. juli 2026
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Svar fra fisheandlilly.com

Hi there,

Thank you for taking the time to share a review! I’m really glad to hear you’re happy with the table overall, but I'll be honest: hearing about those marks bugs me. Even at our price points, we want every piece leaving our warehouse to arrive looking spot on.

If those marks ever bother you down the line, or if you'd like us to take a quick look and sort something out for you, please don't hesitate to reach out directly to us. We’re always happy to help.

Thanks again for supporting our small family business!

Warmly,

Stephen

Co-founder, Fishe & Lilly

Vurdert til 4 av 5 stjerner

I was hunting for bedside tables no…

I was hunting for bedside tables no more than 30cm wide which blended in with existing bedroom furniture and came across these. Solid wood, modern look and fit perfectly!! Amazing addition to our room. Easy to order fast delivery and extremely well packaged. Did not have to build these - just had to screw leaving which was perfect!

30. juli 2026
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Svar fra fisheandlilly.com

Hi there,

Finding furniture that fits a tight 30cm spot without feeling like a flimsy compromise is an absolute art form—so we're thrilled our bedside tables nailed the brief for you!

We’re big believers that solid wood should arrive as solid wood, not a massive box of 400 tiny parts and a confusing manual. Hearing that attaching the legs was all it took (and that the packaging kept them safe on the way) is music to our ears.

Thanks so much for trusting our small family business with your bedroom space, and for taking the time to share this!

Warmly,

Stephen

Co-founder, Fishe & Lilly

Vurdert til 5 av 5 stjerner

Rubberwood bedside cabinet

I bought 2 Rubberwood bedside cabinets in black they were exactly what I wanted they look stylish and are very good quality, fast free delivery and they were packaged really well. I am very pleased with my purchase and highly recommend.

3. august 2026
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Svar fra fisheandlilly.com

Hi there,

Straight up: hearing that a piece arrived fast, safely packed, and looking exactly how you hoped is the best news we can get.

That black rubberwood finish has such a subtle, modern edge to it, so we’re delighted to hear it was the exact look you were hunting for. Thank you for taking the time to share a recommendation and for trusting our family business with your home.

Warmly,

Stephen

Co-founder, Fishe & Lilly

Vurdert til 5 av 5 stjerner

Really good experience of buying with…

Really good experience of buying with them - I ordered two bedside tables and initially only one arrived but great comms from customer service. Bedside tables were good quality and easy to put the legs on, would purchase furniture from them again in future

31. juli 2026
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Svar fra fisheandlilly.com

Hi there,

Straight up: split deliveries happen with couriers sometimes, but how a team handles it when they do is what actually matters. I’m so glad our team kept you in the loop and got that second table to you without any headache.

Hearing that you love the quality and found the assembly effortless is music to our ears. We build our pieces to last and keep the setup simple—just screwing on the legs, no weekend-destroying manuals required.

Thank you so much for your patience, your trust in our family business, and for taking the time to share this. We look forward to helping you out again in the future!

Warmly,

Stephen

Co-founder, Fishe & Lilly

Vurdert til 5 av 5 stjerner

Excellent customer service from Fishe &…

Excellent customer service from Fishe & Lilly. Although I ended up changing my mind about the order, their team were incredibly helpful throughout - especially Stephen who was very responsive, friendly and quick to resolve any questions I had. I wouldn’t hesitate to recommend them.

17. august 2026
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Svar fra fisheandlilly.com

Hi there,

Stephen here—thank you so much for the lovely shout-out!

Even when an order doesn't end up working out, treating people properly, responding quickly, and keeping things hassle-free is just how we run things. Buying furniture for your home should feel easy, even when you change your mind.

I really appreciate you taking the time to leave such a kind note and for recommending our small business anyway. We’d love the chance to help you out again whenever the timing is right!

Warmly,

Stephen

Co-founder, Fishe & Lilly

Vurdert til 5 av 5 stjerner

Exceptional quality and quick delivery

Ordered two Norway oak side tables for our bedroom. The quality of these pieces is exceptional. They look stunning and are well made. Great value for money to get something that feels handmade and special. They arrived very quickly and couldn’t be happier. We are already back on the website looking for our next purchase! Thank you so much!

14. august 2026
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Svar fra fisheandlilly.com

Hi there,

Reading that our Norway oak side tables feel "handmade and special" to you is about the best compliment our small team could ask for—thank you!

We design our pieces with real homes and real lives in mind, so knowing they look stunning in your bedroom and arrived safely (and quickly) means the world to us.

Hearing that you're already back on the website looking around is just the icing on the cake. Take your time browsing, and if you ever need a hand picking out the next piece, we're right here.

Warmly,

Stephen

Co-founder, Fishe & Lilly

Vurdert til 1 av 5 stjerner

Fisheandlillie review given in July and…

Fisheandlillie review given in July and a response from the co -founder was given. I was asked to personally email him, which I did 6 days ago. No answer! Surprise surprise!! He made it his personal mission to deal with my complaint! Clearly has not ! I was happy he took the time to respond with an offer to give a partial refund and really respected that! Still Waiting!! Day 7

2. juli 2026
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Vurdert til 5 av 5 stjerner

Very quick delivery

Very quick delivery. Lovely piece of furniture and not a bad price for mid century style. Handsomely packed too. I would definitely buy from this company again

19. juli 2026
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Svar fra fisheandlilly.com

Hi there,

Quick delivery, solid mid-century design, and handsome packaging—that’s the exact hat-trick we aim for every time.

Thank you so much for taking the time to leave such a lovely note and for supporting our family business. Knowing you’d buy from us again is the best endorsement we could ask for. Enjoy your new piece!

Warmly,

Stephen

Co-founder, Fishe & Lilly

Vurdert til 5 av 5 stjerner

High quality bedside table

Lovely, high quality bedside table. Fast delivery and very well packaged. No complaints!

12. juli 2026
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Svar fra fisheandlilly.com

Hi there,

Short, sweet, and exactly what we love to hear—thank you!

We put a lot of effort into making sure our pieces arrive quickly, safely, and ready to last, so knowing you're happy with your new bedside table means a lot to our small team. Thanks for choosing us for your home!

Warmly,

Stephen

Co-founder, Fishe & Lilly

Vurdert til 5 av 5 stjerner

I recently purchased two bedside tables…

I recently purchased two bedside tables from Fishe & Lilly and they are absolutely stunning. I’ve had so many compliments already. The quality is exceptional — solid, beautifully made, and packaged with real care. If you’re debating whether to order from Fishe & Lilly, do it. Their furniture is high‑quality, unique, and the company is genuinely excellent to buy from.

1. juli 2026
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Reading this absolutely made our day—thank you so much!

We put an immense amount of care into designing pieces that last (and packing them so they actually survive the trip to your front door), so knowing your bedside tables are getting compliments means the world to our small team.

Vurdert til 5 av 5 stjerner

Amazing quality, worth every penny

I couldn't recommend this company enough!
The pieces come already put together; you just have to add the feet, which is amazing, and they feel like the best quality wood out there. The delivery was super speedy. Two men brought it directly to my door. And they came super well packaged.
The pieces elevated the look of my house soooo much. I'm super happy and will be buying more.

5. august 2026
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Thank you so much!!

Vurdert til 4 av 5 stjerner

Lovely efficient friendly company to…

Lovely efficient friendly company to deal with. A lost/delayed item was the fault with the courier. A scratched item was quickly resolved by F&L.
The website accurately illustrated the console table, which although not of the top quality, does the job we required. Overall very pleased with our purchase.

27. juli 2026
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Vurdert til 5 av 5 stjerner

Beautiful furniture at a great price

Beautiful furniture at a great price. Swift service and delivery. We will definitely be back.

31. juli 2026
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Thank you very much! We look forward to serving you again soon.

Vurdert til 1 av 5 stjerner

Probably the worst experience I’ve had…

Probably the worst experience I’ve had with any furniture company. Ordered a table, the table was faulty. The table was picked up and instead of sending me a replacement, I was sent the exact same table. I then proceeded to contact customer care who then informed me that I wouldn’t be receiving my item for another three months.

It’s a shame because the quality of the furniture is good and I’d recommend it. The quality control and the support was what let this down.

30. juli 2026
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Svar fra fisheandlilly.com

Hi there,

Straight up: shipping a faulty table back to a customer after picking it up for a return is an embarrassing, total blunder on our part. You have every right to be angry, and I am genuinely sorry.

It almost hurts more knowing you actually liked the quality of the design, because our warehouse and customer support completely let down the product itself. A three-month wait paired with sending back the wrong item is nowhere near the standard we set for ourselves.

I want to step in and fix this for you personally. Please email me directly at stephen@fisheandlilly.com with your order number. Whether you want us to track down a replacement immediately or process a full refund right now without any further headache, I will make sure it’s handled today.

Warmly,
Stephen
Co-founder, Fishe & Lilly

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