First Charter Bus Rental - Skokie Anmeldelser 

108
TrustScore 5 av 5

4,8

Beliggenhet

Bytt filial

5701 Oakton Street, 60077-2630 Skokie, IL, US


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 3 av 5 stjerner

We had 2 buses. One on time- no issues. Personable driver.. 2nd bus 30 minutes late- No call- waiting at the wrong address. Arrived late for play- Cast kind enough to delay start of dress rehearsa... Vis mer

Vurdert til 5 av 5 stjerner

Everyone I had spoke with was very professional. Very pleasant and efficient. The bus drivers were awesome! Very helpful., friendly , and professional. Thank you to all. I will definitely use this com... Vis mer

Vurdert til 5 av 5 stjerner

Wonderful service! Easy to schedule, was on time, kind bus driver, and clean bus. Diane was lovely and accommodating to our needs for transportation. We'll reach out for future transportation servi... Vis mer

Vurdert til 5 av 5 stjerner

Our bus was on time, both the bus drivers were professional and courteous. They navigated around traffic to get us to our destination on time, providing a smooth ride each way.


Informasjon om virksomheten

  1. Turistbusselskap
  2. Bussutleie

Om First Charter Bus Rental - Skokie

Skrevet av virksomheten

Think Yellow for your next event.

From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.

First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.

The best buses

Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.

The best drivers

Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.

The best customer service

First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.

*Location prices vary. Minimum trip time and other restrictions may apply.

Your Event
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Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

108 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,8

Alle anmeldelser

(108)

1 584 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 4 av 5 stjerner

Overall good experience

Overall good experience, but was concerned on our return trip as the 4th bus was 35 minutes late due to not having fuel. The dispatcher was resistant to speaking with me directly, but eventually allowed one of the drivers to give me her number in case the bus didn't show so that we could get the other busses going back. The trip outbound was great, just hiccups with the return trip. Would use services again and would rate 3.5 stars if that was possible.

20. august 2022
Vurdert til 3 av 5 stjerner

Why I gave First Charter 3 stars instead of 5 (and it wasn't because of the dirvers)

I used First Charter Bus Rental 2 days in a row. The drivers were fantastic to work with and I really appreciate the care they took in transporting our group to/from downtown Chicago.

My issue - and the reason they only get 3 stars instead of 5 - is their back office operations. It takes FOREVER to get through to someone on the phone. If you leave a message or put yourself in the queue, it can take 24-48 hours for someone to get back to you.

There is NO ONE to talk to if there is a last minute change (i.e. Cubs game got rained out and had to make alternate plans) and forget about getting hold of anyone on the weekends. I left a message on Saturday and it took until Wednesday for someone to get back to me.

I was charged for buses with a/c but neither bus that showed up had a/c - thankfully it wasn't super hot both days but it was muggy - a/c would have been nice - or we should have been told.

One bus was confirmed weeks before the day of rental, but the second bus was only confirmed two days before the day of rental?

Like I began - the drivers were great - safe, careful and friendly. But something needs to be done about their customer service.

20. juli 2022
Vurdert til 5 av 5 stjerner

My students said to give the bus…

My students said to give the bus company and the bus driver 300 STARS!!!!!! The bus was fabulous and clean!!! The bus driver was bar none!!!! She was an excellent driver and the kids enjoyed her immensely!!! They loved the music that was played and it made the bus ride FOREVER MEMORABLE...she was the absolute best!!!! What did it for me, in regards to our designated bus driver...she was genuinely engaged with the students...they loved her!!!!

Hope to join with you next year =)

Thank you,

Ms. Karen Peterson

10. juni 2022
Vurdert til 2 av 5 stjerner

The driver showed up 45 minutes late

The driver showed up 45 minutes late. We had detailed out for the bus to arrive at the hotel to pick up guest to bring to our ceremony at 4:15pm and leave for the ceremony at 4:30 sharp! 4:35 came along and my guest were reaching out to myself and my bride 25 minutes before we were to walk down the aisle. All the guests ordered Ubers or Lyfts and as the last guest got into their Uber at 4:50 the bus pulled up. There was no communication that the driver was running behind. Since there was lack of communication all our guest ordered Ubers and Lyfts to make sure they were on time for our Wedding Ceremony. This did not leave a good feeling for us and we’re very disappointed with the lack of communication. The trip after the reception to the hotel was a different story, positive.

4. juni 2022

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