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Filling Pieces Anmeldelser 

644
•
TrustScore 4.5 av 5

4,5

Haute couture-motehus
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Parcel was delivered empty. Complained and was told they were opening an investigation and a police report. Investigation came back that it was delivered to a parcelshop and opened by myself there, ev... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

The product I ordered arrived promptly and was of real high quality. The shoes felt durable, sleek and stylish. They didn’t fit me so I sent them back through Royal Mail standard service (who have los... Vis mer

Vurdert til 5 av 5 stjerner

FP makes fashion a low-key high-end experience. After sneaking around on the website, I went to the Flagship store to try those fancy loafers. Helped by enthusiastic and charming staff, I walked awa... Vis mer

Vurdert til 5 av 5 stjerner

I bought a pair of loafers from a website they work together with, and when I received my loafers, they were missing a golden brooch that was supposed to be included. The website I bought them from (n... Vis mer

Informasjon om virksomheten

  1. Haute couture-motehus
  2. også i
  3. Fottøysgrossist
  4. Klesbutikk
  5. Klesgrossist
  6. Skobutikk
  7. Skofabrikk

Skrevet av virksomheten

Bridging the gap since '10 between streetwear and high fashion.

Kontaktopplysninger

4,5

Enestående

TrustScore 4.5 av 5

644 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,5

Alle anmeldelser

(644)

168 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 1 av 5 stjerner

Negative Stars!

Wish I could give you guys negative reviews honestly. First experience perfect, second one TRASH! Hot Garbage actually!
You guys put up a holiday sale yet couldn’t handle the demand! I understand if it’s a small business but sending me a completely different shoe in a completely different size just scream NEGLIGENT to me! I would not recommend! Do better! And I’m still waiting on my REFUND!

29. desember 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Filling Pieces

We sincerely apologize for the experience you had with your recent order. We understand how frustrating it is to receive the wrong item, especially during the holidays when expectations are high. That is not the level of service we aim to provide.

Due to the increased volume from our holiday sale, some fulfillment errors occurred, but that does not excuse the inconvenience caused to you. We take full responsibility for the mistake with your order.

Your refund is currently being processed and should reflect back to your original payment method shortly. If you do not see it within the standard processing time, please reach out to us directly so we can assist you immediately.

We truly appreciate your patience and your past support. Feedback like yours helps us improve, and we are committed to doing better in the future.

Thank you for bringing this to our attention.

Best regards,
Customer Support Team

Vurdert til 1 av 5 stjerner

I ordered two pairs of loafers from…

I ordered two pairs of loafers from this brand as their sizing was ambiguous and I want to be sure. I chose my size and returned the other but they have the worst returns system I have ever experienced. The first time I sent them they were returned to me because apparently the commercial invoices were not attached when they were. I gave them benefit of the doubt and sent them a second time. UPS made multiple efforts to contact them so they provide additional details which only Filling Pieces are able to provide. However, no effort from Filling Pieces was made to provide the necessary details, even though I promoted them to do so pretty much every day. The person who dealt with this is called Ronald and he clearly didn’t know how to do his job as it was me who had to tell him that the email address UPS had been making contact with is Filling Pieces returns provider. I am now still left out of pocket, the shoes were supposedly returned back to sender (me) but the proof of delivery is showing a completely different post room to my one. If I could I would give the customer service and competency of this brand 0 stars. I am having to seek compensation and a charge back with my credit card company given the companies lack of desire to help with resolving this or taking any accountability whatsoever. Avoid purchasing anything from this company if you plan on returning.

15. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Filling Pieces

We’re truly sorry to hear about the difficulties you’ve experienced with your return. We understand how frustrating and stressful this situation has been, especially after making multiple attempts to resolve it and being left without a clear outcome.

This is not the level of service we strive to provide, and we sincerely apologize for the miscommunication and lack of support you encountered. Your feedback highlights areas where we need to improve, particularly in our returns process and coordination with our logistics partners.

We take full responsibility for reviewing what went wrong with your case and ensuring it’s handled properly. We would appreciate the opportunity to look into this further and work toward a fair resolution for you. Please reach out to us directly with your order number and any supporting documentation so we can escalate this matter appropriately.

I appreciate your patience, and we apologize again for the inconvenience this has caused.

Kind regards,
Customer Support Team

Vurdert til 2 av 5 stjerner

Boxed was wet and shoes smelt when they…

Boxed was wet and shoes smelt when they arrived.
let alone if you order from usa you will have to pay 20% on top, which they don't tell you about.
ordered $230 shoes, needed to pay $40 surplas too.

4. desember 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Filling Pieces

Hi Alex.

Thank you for taking the time to share your experience. We’re truly sorry to hear about the condition your order arrived in.

Regarding the wet box and the smell, this unfortunately sounds more like an issue that may have occurred during transit with the courier (FedEx), rather than something caused by the product itself before shipping. That said, we are more than happy to help. Please feel free to contact our customer support team and send us photos of the box and shoes, and we’ll be more than happy to look into this with you and see how we can assist.

As for the additional charges, all import duties, taxes, and related fees are determined by U.S. Customs based on factors such as order value, product type, and country of origin. These charges are not set or controlled by us. In some cases, the shipping carrier (FedEx) may contact customers to collect these fees before delivery, or they may be collected directly at delivery. This information is clearly stated on our website.

We truly appreciate your feedback and would love the chance to make this right. Please don’t hesitate to reach out to us directly. We’re here to help.

Vurdert til 1 av 5 stjerner

Never buy outside EU

The worst customer service ever.

Do not buy if you live outside EU as returns cost more than the item itself.

They told me that would pay for the return costs when noticed the mistake made, but never did when they saw the amount.

22. desember 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Filling Pieces

Dear Customer,

Thank you for your message and for sharing your concerns with us. We are very sorry to hear about your frustration and understand how disappointing this situation must be for you.

We would like to clarify that, as stated on our website, return shipping costs are the responsibility of the customer, particularly for orders placed outside the EU. We understand that international return costs can sometimes be high, and we sincerely regret that this has caused you inconvenience.

We apologize for any misunderstanding that may have occurred regarding the return costs and for the frustration this situation has caused. While we must follow the return policy outlined on our website, we truly regret that the cost made the return impractical for you.

Thank you for taking the time to share your experience. Your feedback is valuable to us and helps us improve how we communicate our policies more clearly.

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