CLAE Anmeldelser 622

Everything was excellent, however I felt the delivery took too many days

Beautifully packaged with great shoes inside.

High quality and stylish shoes. Delivered on time and they are eye catchers.

I like everything about clae, not flashy logos, just good quality shoes. I have 5 pairs. Thanks!

Good clear communication, delivered on time, shame is the trainers squeak when you walk in them because of the material of inner sole.

First pair I ordered had horrible wrinkles in the leather right out of the box. I returned them and received a second pair. While comfortable, in less than 2 weeks of wearing them maybe 7 times in total the leather has creased and collapsed in the forefoot and the toe on both shoes. My Bradley Mids that I purchased 6+ years ago look better than these do currently. Not sure if it's the vegan leather or poor materials / construction but for the price point I'm horribly disappointed. I've had white leather shoes that were much less expensive hold up longer and look better. These look awful after just a a short period of time.

I love the quality of their shoes, and have always experienced prompt delivery. Returns when needed of unworn shoes have been easy.

Livraison rapide, taille parfaite et très belle paire de chaussure!

The exchange process was overly expensive and at over 3 weeks took far too long to process. Against other benchmarks in the online retail sector I would therefore rate this experience as poor hence the 2 stars.

Great product, fast delivery!

I’ve been buying CLAE boots and shoes for 15 years or more I have some boots which are at least 14 years old and they still hold up. The prices are balanced by the quality of the goods so I don’t mind the higher price point as I know they are superb. I haven’t found a comparable product and I won’t compromise on shoes for me they the are superb

I have been purchasing Clae shoes for 10years now. I like the style of their shoes and the fact that there are no logo on it. The quality is overall good but I experienced big discrepancies, some lasted so much and some not at all. Even if I like the brand and the design I consider it is overpriced without multiple sales. Maybe I will stop buying if they continue raising their price.

Love the shoes! 4th pair of Clae’s. Stylish and comfortable.

Bought vegan leather Joshua sneakers a year ago. 1) The website advertised they delivered to my location for free - turned out to be not true, a delivery fee was applied at checkout, and they confirmed "outdated website info" via email; 2) the quality of their vegan leather is horrible: the $160 sneaker fell apart after 6 month of urban walks, no repair possible.

I have bought shoes from this company back in 2021, the shoes were okay, nothing fancy, lasted for around a year, however, I was bombarded by marketing emails from Day 1. I asked to unsubscribe, yet I continued to get marketing spam, I escalated with an GDPR warning and the company assured me that my data was deleted. The emails stopped for 4 years, and for the last year I’ve started receiving spam again.

I contacted their privacy officer, nothing, I contacted their customer support, nothing. I reached out to them on LinkedIn, nothing.

This place is mad, this is a huge data breach and they don’t seem to care. I’ve escalated and reported them, hope they get fined

I'm from Germany and they sent me the packet from Netherlands. I bought a shoe costing 200 EUR and for sending back I had to pay 20 EUR for posting it. I would never use their products anymore. Its a rip off.

Needed to swap to another color shoe and was a simple easy process. Stoked with the shoes.

Achat d'une paire faite avec des épluchures de pomme concernant la tige.
Je trouvais ça innovant, mais au bout de quelques mois les tiges se sont fissurées à plusieurs endroits ( plis d'aissance ). Cela n'aurait pas été le cas avec du cuir ...
" La fleur " du cuir synthétique s'est décollée à certains endroits...
Le concept est intéressant mais il faudra apporter plus de résistance à ce matériau

Suite à mon avis précédent, les 2 étoiles concernent uniquement la matière de la paire reçue (modèle “Apple”). Le problème rencontré ne remet pas en cause la qualité de l’ensemble de la gamme en cuir synthétique.
Je tiens surtout à souligner l’excellent service client, très professionnel et réactif, qui m’a proposé un geste commercial et un remplacement. Je les remercie pour leur sérieux ( 5 étoiles)
La maison mérite également d’être saluée pour sa démarche intéressante de mise en avant de nouveaux matériaux écologiques, ce qui est très positif et explique qu’il puisse parfois y avoir des ajustements chez certains partenaires.
Cdlt

Love em. They look great.

Return process was too difficult