Fidler and pepper have been so much help through our process of buying our first home, Sophie and Sharon have gone above and beyond to make our process go smoothly, we get messages straight away, and... Vis mer
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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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The process of remortgaging a house can seem daunting, but our experience of the support from Chloe Foley & Marie Hickling from the team at Fidler & Pepper completely painless. The app was great, and... Vis mer
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What can i say - these guys have been amazing over what has been a long & very stressful 2 years!! Penny is awesome - helpful supportive knowledgable & very calming. They are responsive & efficient.... Vis mer
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Fidler & Pepper helped lay everything out crystal clear from day dot.. Everything made simple and nothing was too much to ask from our handler, Mawgan Buckland. I was made to feel at ease all the way... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Fidler & Pepper Lawyers are an innovative, tech-savvy, award-winning law firm specialising in Conveyancing & Private Client law. We can help you if you're buying or selling a house or if you want to get your affairs in order and need Wills, probate, trusts, powers of attorney and much more! Fidler & Pepper offer sensible legal advice in plain English from human beings and we put the client at the centre of everything we do.
Kontaktopplysninger
Low Street 1, NG17 1DH, Nottinghamshire, Storbritannia
- 01623 45 11 11
- reviews@fidler.co.uk
- fidler.co.uk
4,8
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Very easy remortgaging process
Very easy remortgaging process, with questions answered within the day. Marissa Huffen and Leah Bull were my case handlers and kept me updated throughout. Recommended!
1. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Fidler & Pepper
Thank you for your wonderful review, William.
We’re delighted to hear that your remortgage process was so straightforward and that your questions were answered promptly throughout. It’s great to know that Marissa Huffen and Leah Bull kept you well updated at every stage and helped make the experience a positive one.
Your recommendation means a great deal to us, and your kind comments will be greatly appreciated by both Marissa and Leah.
Kind regards,
Fidler & Pepper Lawyers
I had a very good experience
I had a very good experience using Fidler & Pepper for my remortgage. The portal worked well for keeping me updated and for providing the documents. I was very happy with the service I received.
1. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Fidler & Pepper
Thank you for your wonderful review, Linda.
We’re delighted to hear that you had such a positive experience with your remortgage. It’s great to know that you found the portal easy to use for keeping up to date and sharing documents, and that you were very happy with the service you received throughout.
We truly appreciate your feedback and thank you for taking the time to share your experience.
Kind regards,
Fidler & Pepper Lawyers
Fidler & Pepper completed - mortgage
Fidler & Pepper completed my mortgage efficiently whilst Justina Allen and Lauren McLean kept me updated throughout the process.
1. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Fidler & Pepper
Thank you for your kind review, Mickel.
We’re delighted to hear that your remortgage was completed efficiently and that Justina Allen and Lauren McLean kept you well updated throughout the process.
Your kind feedback will mean a great deal to both Justina and Lauren, and we truly appreciate you taking the time to share your experience.
Kind regards,
Fidler & Pepper
Automated and impersonal but competent
Fiddler and Pepper were competent in completing my remortgage but everything felt very automated and impersonal.
3. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Fidler & Pepper
Thank you for taking the time to share your feedback, Sue.
We’re pleased to hear that your remortgage was completed successfully.
We’re sorry to hear that your experience felt too automated and impersonal. We really appreciate you sharing this with us, as we want every client to feel supported and well looked after throughout the process.
Your feedback has been noted.
Thank you again for your honest comments.
Kind regards,
Fidler & Pepper Lawyers
Excellent work by Melissa Fletcher
2. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Fidler & Pepper
Thank you for your wonderful review, Yemi.
We’re delighted to hear that Melissa Fletcher provided you with such excellent service.
Your kind feedback will mean a great deal to Melissa, and we truly appreciate you taking the time to share your experience.
Kind regards,
Fidler & Pepper Lawyers
Felicity Shaw and Melanie Lawson from…
Felicity Shaw and Melanie Lawson from Fidler & Pepper made my experience hassle free. Thank you very much for a very professional service.
2. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Fidler & Pepper
Thank you for your wonderful review, Helen.
We’re delighted to hear that Felicity Shaw and Melanie Lawson made your experience hassle free and provided such a professional service throughout.
Your kind comments will mean a great deal to both Felicity and Melanie, and we truly appreciate you taking the time to share your feedback.
Best regards,
Fidler & Pepper Lawyers
Professional service
Professional service - courteous, efficient and organised. Felt the case was managed very well by Chloe Foley and Marie Hickling.
1. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Fidler & Pepper
Thank you for your wonderful review, Suz.
We’re delighted to hear that you found our service professional, courteous, efficient and well organised. It’s especially pleasing to know that Chloe Foley and Marie Hickling managed your matter so well and provided you with a positive experience throughout.
Your kind comments will mean a great deal to Chloe, Marie and the wider team. Thank you for taking the time to share your feedback.
Kindest regards,
Fidler & Pepper Lawyers
Great service and communication
Great service and communication, all went very smoothly aided by the use of the app, will certainly use again. Very prompt responses and competitively priced. Overall a very positive experience
2. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Fidler & Pepper
Thank you for your wonderful review, Karen.
We’re delighted to hear that you received great service and communication throughout your matter, and that everything progressed so smoothly. It’s great to know that the app helped keep you informed and that our prompt responses and competitive pricing contributed to such a positive experience.
We’re especially pleased to hear that you would choose to use our services again. Thank you for taking the time to share your feedback.
Best regards,
Fidler & Pepper Lawyers
Excellent
Excellent, smooth, service. Easy to use App with regular updates and progress reports.
Would use again
2. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Fidler & Pepper
Thank you for your wonderful review.
We’re delighted to hear that you found the service smooth and straightforward, and that the app’s regular updates and progress reports helped keep everything clear throughout the process.
It’s great to know that you would choose to use our services again. We truly appreciate your feedback.
Best regards,
Fidler & Pepper Lawyers
Brilliant service from start to finish…
Brilliant service from start to finish would 100% recommend
2. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Fidler & Pepper
Thank you for your wonderful review.
We’re delighted to hear that you received brilliant service from start to finish.
Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your feedback.
Kind regards,
Fidler & Pepper Lawyers
Great service
Fidler & Pepper provided a fantastic conveyancing service from start to finish. Communication was consistently clear and timely, with updates delivered smoothly through both the app and email. The real‑time notifications and prompt responses made the whole process easy to follow and removed much of the usual stress. The team were friendly, approachable, and always willing to explain each step in a way that felt genuinely supportive. Their efficiency, expertise, and personal touch made a noticeable difference throughout the move. I’m very pleased with the service and would confidently recommend Fidler & Pepper to anyone looking for reliable, professional conveyancing with great communication.
26. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Fidler & Pepper
Thank you for your wonderful review, Ed.
We’re delighted to hear that you had such a positive experience with our conveyancing service from start to finish. It’s great to know that the combination of clear communication, timely updates through the app and email, and real-time notifications helped make the process easy to follow and far less stressful.
We’re especially pleased that you found the team friendly, approachable and supportive throughout. Providing clear guidance, prompt responses and a personal service is something we pride ourselves on, so it’s wonderful to know this made such a positive difference to your move.
Thank you for your recommendation and for taking the time to share such thoughtful feedback. We truly appreciate your kind words.
Kind Regards,
Fidler & Pepper Lawyers
Amazing to work with never needed to…
Amazing to work with never needed to question anything, remortgage was smooth and easy thanks both Justina Allen and Lauren McLean who were always prompt with any updates and easily contactable. Would have no problem advising to use their services 👏👏
1. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Fidler & Pepper
Thank you for your wonderful review, Gavin.
We’re delighted to hear that your remortgage was smooth and straightforward, and that Justina Allen and Lauren McLean made the process so easy for you. It’s great to know they kept you well updated throughout, were always easy to contact and gave you complete confidence at every stage.
Your recommendation means a great deal to us, and your kind comments will be greatly appreciated by both Justina and Lauren.
Best wishes,
Fidler & Pepper
My second re-mortgage and I…
My second re-mortgage and I specifically asked my lender to deal with F & P becuase they did such a good job last time. Mawgan Buckland was excellent again. Thank you.
1. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Fidler & Pepper
Thank you for your wonderful review, Victoria.
We’re delighted to hear that you chose Fidler & Pepper again for your second remortgage and that Mawgan Buckland provided the same excellent service that brought you back to us. There’s no greater compliment than a returning client who trusts us with their legal matters once again.
Your kind comments will mean a great deal to Mawgan, and we truly appreciate your continued confidence in our team.
Best wishes,
Fidler & Pepper Lawyers
It's a shame that you cannot leave 0…
It's a shame that you cannot leave 0 stars as that is the level of service you get.
Terrible at communicating, slow and do not listen to simple instructions.
Also do not follow their own complaint procedure!
Use any other solicitor.
2. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Fidler & Pepper
We are sorry to read your review Richard Glasby.
if you can provide your case details directly to us, we can investigate this further.
Please email reviews@fidler.co.uk Your comments will be looked at by our senior management team and Directors.
Thank you,
Fidler & Pepper Lawyers.
Very good communication throughout the…
Very good communication throughout the process and the app helped to streamline the process.
1. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Fidler & Pepper
Thank you for your kind review, Nicola.
We’re delighted to hear that you found the communication clear throughout the process and that the app helped to make everything more streamlined and straightforward.
Your feedback is greatly appreciated, and we’re pleased that we could make your experience a positive one.
Best wishes,
Fidler & Pepper Lawyers
Penny was excellent - definitely recommend
Penny was efficient, provided clear requests and responsive. This enabled us to completely quickly which was our objective.
1. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Fidler & Pepper
Thank you for your wonderful review, Amy.
We’re delighted to hear that Penny provided such efficient and responsive service throughout your matter. It’s great to know that her clear communication and straightforward guidance helped you achieve a quick completion, just as you had hoped.
Your kind feedback will mean a great deal to Penny, and we truly appreciate you taking the time to share your experience.
Best wishes,
Fidler & Pepper Lawyers
Really unhappy with the service I have received
Really unhappy with the service I have received from this company and in particular one member of staff who I found to be extremely rude, unbothered and unhelpful.
Communication was consistently poor throughout the entire process. I was chased twice on things they were waiting on me for but I had no idea as no one informed me that I had to be constantly checking the app for communications from them. Also I was charged £20 to use their app and it wasn’t even fit for purpose. Whenever I sent a message through app I received an "out of office" response which is just strange as the person I was contacting would then come back to my message.
I received a bill for a ridiculous amount of funds and when I asked for the bill to be broken down for me I received a poor response of you ‘owe X amount’ and that was it. So unprofessional and very much just unanswered my questions.
Throughout this whole process I was genuinely thinking what am I paying you for as the communication, service and lack of effort and rudeness was just totally rubbish and I’m so not impressed. I don’t understand all of the good reviews and why mine experience couldn’t be further from others.
I don’t want to particular call out one person by name but she was so incredibly rude on the phone, over email communications and if they were working for me I would not be impressed. This is such a stressful time in peoples lives and we pay solicitors a lot of money to help us as we simply cannot do it ourselves and it was made nothing but more stress.
I was advised to not cancel my direct debit with my previous lender so of course the higher payment was then taken. I contacted my previous lender and they said you should have been advised to cancel the direct debit due to processes and to ensure you aren’t out of pocket whilst waiting for a refund.
I will not be using this company again in the hope that next time the stress will be less so as I will have people that actually want to help me and aren’t rude towards me.
1. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Fidler & Pepper
We are sorry to read your review Simone.
if you can provide your case details directly to us, we can investigate this further.
Please email reviews@fidler.co.uk Your comments will be looked at by our senior management team and Directors.
Thank you,
Fidler & Pepper Lawyers.
Svar fra Fidler & Pepper
Thank you for your kind review, Sam.
We’re delighted to hear that you found the app so useful and that Mawgan was able to provide such helpful support throughout your experience.
Your feedback is greatly appreciated and will mean a great deal to Mawgan and the team.
Best wishes,
Fidler & Pepper Lawyers
Excellent service for my remortgage
I would like to express my sincere thanks to Mawgan at Fidler & Pepper for all the help provided. The entire process went very smoothly, and the communication was excellent throughout our collaboration. I truly appreciated the professionalism and responsiveness shown during the case. I highly recommend their services!
1. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Fidler & Pepper
Thank you for your wonderful review, Costel.
We’re delighted to hear that your remortgage progressed so smoothly and that you received excellent service throughout. It’s especially pleasing to know that Mawgan’s professionalism, responsiveness and clear communication made the process such a positive experience for you.
Your recommendation means a great deal to us, and your kind comments will be greatly appreciated by Mawgan and the wider team.
Best wishes,
Fidler & Pepper Lawyers
Amber Price and her team were very…
Amber Price and her team were very helpful throughout the process. Making everything simple and easy.
30. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Fidler & Pepper
Thank you for your kind review, Mr Kangak Kefas.
We’re delighted to hear that Amber Price and her team were so helpful throughout your matter and that they made the whole process simple and easy for you.
Your kind feedback will mean a great deal to Amber and the team, and we truly appreciate you taking the time to share your experience.
Best wishes,
Fidler & Pepper Lawyers
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