I heard nothing but good news about Phrozen DLP printers, but after forking out a considerable amount of money for their Transform Fast series, Phrozen have a lot more to be desired. From the main boo... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Really good service can always be recognized when something does not work 100% right away (problem by the logistics service provider). Therefore 5 stars! Super nice and helpful contact. Gladly again... Vis mer
I killed my LED screen from my recently bought Phrozen Sonic Mini 8K due to a small hole in the FEP foil (a mistake while removing the magnetic WhamBam built plate) which caused a leakage of already h... Vis mer
Fep Premium 150 and 200 microns are quite good. I gave 3 stars/ at first because in the last envelope we received, 2 cardboard tubes were smashed - we tried to use the foils but there were permanent k... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
FEPshop, a premier 3D printing hub based in Europe, has been the go-to destination for enthusiasts and professionals alike. Specializing in 3D printers, accessories, and expertise, FEPshop combines quality, fast shipping, and unbeatable service. From hobbyists to dental and industrial needs, FEPshop caters to a diverse clientele. With origins rooted in an ambition to fuel innovation, FEPshop's journey parallels the rise of 3D printing technology itself. As a reliable partner for hobby projects, dental applications, and industrial production, FEPshop has solidified its position as a trusted name in the 3D printing landscape
Kontaktopplysninger
Wasaweg 3, 9723JD, Groningen, Nederland
- support@fepshop.com
- fepshop.com
Reçu en 2024 une resine Loctite perimée…
Reçu en 2024 une resine Loctite perimée depuis 2021... une honte !!
3. april 2024
Anmeldelse skrevet uten oppfordring
Bankruptcy
For your information, unfortunately FEPshop went bankrupt on September 2024, be aware before you order.
I had an order with them (preorder from July) and was not updated on this until contacting them. Still hoping to receive a refund or the product.
17. oktober 2024
Anmeldelse skrevet uten oppfordring
i have ordered on 22 augustus 2024 and…
i have ordered on 22 augustus 2024 and stil have not my gingiva resin for phrozen sonic. we have send a mail but no answer . hope the wil contact us .we wil stay with hope get back our mony or the resin .
7. oktober 2024
Anmeldelse skrevet uten oppfordring
Not to expensive, fast shipping an top quality
They shipped my order really fast, it took less then a week to get my order for a really good price. Way cheaper then Amazon oder eBay. It was nicely packaged and worked with no issues.
24. juni 2024
Best service!
20. juni 2024
Everything was perfect as usual.
6. juni 2024
Great Shop
Great Shop. I ordered from germany and it was fast and without any issues by me.
Would by from this Shop again.
21. mai 2024
Very prompt response
The site was very responsive and immediately refunded me over the dispute I filed.
24. april 2024
Quick response times.
Quick response times.
While my delivery arrived in poor condition due to packaging damage by the couriers the FEPshop Team replaced it in double quick time with no extra charges. Most happy with service.
17. april 2024
No problem at all
Good price, delivered in time to Portugal. No problem with the product and packaging.
22. april 2024
Bent cardboard tubes Fep Premium 150 and 200 microns are…
Fep Premium 150 and 200 microns are quite good. I gave 3 stars/ at first because in the last envelope we received, 2 cardboard tubes were smashed - we tried to use the foils but there were permanent kinks in the fep foil that remained also after we stretched on the tray frames. Last Edit: Made a support/ request for refund and got a cupon code/ Citoforma support desk. I know they can do better. Thanks
8. april 2024
Very happy for my 1st experience with…
Very happy for my 1st experience with FEPshop. Very cool price, very reactive when special ask, very pro.
Will buy again that is sure !!
5. april 2024
I bought and paid am industrial…
I bought and paid am industrial refurbished 3D printer from FEPSHOP.
The following day they confirmed receiving payment. I was checking everyday to see if the order was shipped, and it was not.
So, after a few days, I sent an email just to see what the issue was, and yes, there was an issue with the spools out of stock for another couple of months. Nobody even bothered to let me know and there is not any notice on my order on the site saying that. They do not provide online chat support, and they do not provide phone numbers, so I begged several time to fix the issue and get my stuff ASAP buy them making a phone call to me, but not, they did not. So I had to start these back and forth emails wasting hours and days, and I clearly stated several times that I am fine with any spools, any brand, any quantity, I just the the printer ASAP.
No reply from them by e-mail, but today they ask me another money to make a partial shipping, basically I would pay extra shipping fees to get a part of what I already ordered and paid with no clue to when the rest of the shipping will be made.
At the moment I still have no idea when and if the shipping will be made and, as usual, I will checking mails if anyone from FEPSHOP cares
8. april 2024
Anmeldelse skrevet uten oppfordring
Svar fra FEPshop 3D Printers, Materials & More
Hello,
Here at FEPshop, we appreciate your feedback.
To explain, firstly the products that were on backorder from your order were communicated as being on backorder in the order cart on the website before the order was made.
We then made sure to organise with our supplier to get the backorder products to you as quickly as possible. We believe we have done this as the tracking information of your order says that you have received your full order as of today.
We do thank you for your feedback and we will take it into consideration when trying to improve our support and service for the future.
Have a nice day!
Kind regards,
FEPshop team.
Prompt delivery!
I'm in Japan and the fast delivery method was chosen and it arrived quickly.
2. april 2024
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.