I heard nothing but good news about Phrozen DLP printers, but after forking out a considerable amount of money for their Transform Fast series, Phrozen have a lot more to be desired. From the main boo... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Really good service can always be recognized when something does not work 100% right away (problem by the logistics service provider). Therefore 5 stars! Super nice and helpful contact. Gladly again... Vis mer
I killed my LED screen from my recently bought Phrozen Sonic Mini 8K due to a small hole in the FEP foil (a mistake while removing the magnetic WhamBam built plate) which caused a leakage of already h... Vis mer
Fep Premium 150 and 200 microns are quite good. I gave 3 stars/ at first because in the last envelope we received, 2 cardboard tubes were smashed - we tried to use the foils but there were permanent k... Vis mer
Informasjon om virksomheten
- Netthandelsbyrå
- også i
- Elektroutsalg
- Hobbybutikk
- Leverandør av industriutstyr
- Utstyrsleverandør
- Verktøybutikk
Skrevet av virksomheten
FEPshop, a premier 3D printing hub based in Europe, has been the go-to destination for enthusiasts and professionals alike. Specializing in 3D printers, accessories, and expertise, FEPshop combines quality, fast shipping, and unbeatable service. From hobbyists to dental and industrial needs, FEPshop caters to a diverse clientele. With origins rooted in an ambition to fuel innovation, FEPshop's journey parallels the rise of 3D printing technology itself. As a reliable partner for hobby projects, dental applications, and industrial production, FEPshop has solidified its position as a trusted name in the 3D printing landscape
Kontaktopplysninger
Wasaweg 3, 9723JD, Groningen, Nederland
- support@fepshop.com
- fepshop.com
4,5
Enestående
808 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Fantastic!
19. januar 2024
Svar fra FEPshop 3D Printers, Materials & More
Hi Danilo
Glad we could be of service to you! Looking forward to the next time.
The FEPshop team,
Svar fra FEPshop 3D Printers, Materials & More
Hi, thanks so much for your kind words, your feedback means alot to us.
The FEPshop Team
Goede en snelle levering
8. januar 2024
Svar fra FEPshop 3D Printers, Materials & More
Hi Harold,
bedankt voor je feedback. Tot de volgende keer. Bedankt namens het hele FEPshop team!
Svar fra FEPshop 3D Printers, Materials & More
Hi Thomas,
Thanks so much for the great review and best regards,
The FEPshop team!
Perfect service!
5. januar 2024
Svar fra FEPshop 3D Printers, Materials & More
Hi,
Thank you so much for the feedback. Means a lot to us as a small business.
The FEPshop team
Good selection and fast shipping!
I found all that I needed to get started with resin 3D printing. Fast shipping and excellent customer service. Will use again.
5. januar 2024
Svar fra FEPshop 3D Printers, Materials & More
Yay, so glad we could be of service and help you get started!
The FEPshop team
LA FEPshop è STATA VERAMENTE GENTILE E …
LA FEPshop è STATA VERAMENTE GENTILE E HA SEMPRE RISPOSTO AD OGNI DOMANDA RIGUARDO IL MIO ORDINE CHE è ARRIVATO BEN CUSTODITO CONSIGLIO FEPshop
10. januar 2024
Svar fra FEPshop 3D Printers, Materials & More
Thank you so much for your five star review!!
The FEPshop Team
good product as described delivered on…
good product as described delivered on time.
28. desember 2023
Svar fra FEPshop 3D Printers, Materials & More
Thank you so much for your feedback and kind words! We hope we can help you again next time.
The FEPshop team,
i didnt get the package yet
2. januar 2024
Svar fra FEPshop 3D Printers, Materials & More
Hi Joseph,
We're genuinely pleased that we were able to work together to resolve the issues you faced. Your satisfaction is important to us.
As a small favor, we kindly ask if you could consider updating or removing this 1-star review. Your feedback significantly impacts our business, and reflecting the positive outcome of our collaboration would be greatly appreciated.
Thank you once again for choosing us and for your understanding.
Warm regards,
The FEPshop Team
Svar fra FEPshop 3D Printers, Materials & More
Hi Robin,
Dank je wel voor de feeback and review. Tot de volgende keer:)
The FEPshop team,
Svar fra FEPshop 3D Printers, Materials & More
Hi Peter,
thank you for your review and feedback, sure helps us out a small business.
The FEPshop team,
Svar fra FEPshop 3D Printers, Materials & More
Hoi Jeroen,
Bedankt voor de feedback, glad to be of service as promised.
The FEPshop team.
recus moins de la moitie de ma…
recus moins de la moitie de ma commande. plusieurs mail envoyer aucune reponse.
14. desember 2023
Svar fra FEPshop 3D Printers, Materials & More
Dear mister Manhes,
Thank you for taking the time to share your feedback on Trustpilot. We sincerely apologize for the issues you've experienced with your order and our communication.
Regarding your order of 15 bottles, we regret the inconvenience caused by receiving only 2 bottles initially. This was due to our limited stock at the time of your order. We intended to provide a partial shipment to not delay your entire order, at no additional cost to you.
We understand that our communication might not have met your expectations. On the 13th of December, we informed you about the delay in receiving the remaining bottles due to supply chain challenges. Additionally, we offered two alternative products that were immediately available, in an attempt to provide a satisfactory solution. We are concerned that you may not have received these communications and will investigate this issue promptly.
We value your business and would like to resolve this matter to your satisfaction. Could you please contact us at support@fepshop.com or reply to our previous emails? We are committed to ensuring you receive the complete order or a suitable alternative as soon as possible.
Thank you for your patience and understanding. We look forward to the opportunity to rectify this situation.
Best regards, the FEPshop Team
Good quality products and fast delivery.
7. desember 2023
all the service was perfect
14. desember 2023
Pre-order delivered even earlier
Pre-order was delivered even earlier then mentioned.
Very good informed about shipping information and tracking. Fair price and shipping costs to germany.
13. desember 2023
Printer is damaged
Printer is damaged. I am unable to change heating temperature on my printer.
5. desember 2023
Svar fra FEPshop 3D Printers, Materials & More
Firstly, we want to thank you for bringing this issue to our attention. We're genuinely sorry to hear about the problem you're experiencing with your 3D printer, especially regarding the heating temperature control. We understand how frustrating it can be when a product doesn't function as expected.
Please know that your satisfaction is our top priority. We're committed to ensuring that all our customers have a positive experience with our products. While we regret that this issue wasn't identified before the product reached you, we're eager to resolve it promptly.
Our support team has received your message this morning and is already looking into your case. We assure you that we will do everything in our power to address the issue, whether it's a matter of guiding you through a fix or addressing any potential shipping damage.
We would appreciate the opportunity to rectify this situation and demonstrate our commitment to quality and customer satisfaction. Could you please continue corresponding with our support team so we can ensure a swift and satisfactory resolution?
Thank you for your patience and understanding. We look forward to resolving this matter to your satisfaction.
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