Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Horrible. I had to state 18 times I wanted to cancel. The talking script and phone team are incredibly aggressive and aggravating. So glad I only fell for it for one month. Horrible scheming and marke... Vis mer

Vurdert til 1 av 5 stjerner

I got an URGENT FINAL NOTICE naming my Lender as if my home warranty was required, saying it was about to expire...(I don't have or ever had) a home warranty. I feel This tactic is only used to scare... Vis mer

Vurdert til 5 av 5 stjerner

I ended up not getting an Ext. Warranty at the time being, therefore I cannot speak about the product. I will however speak about the quality of service. Fenix Protect has a great customer service. I... Vis mer

Vurdert til 5 av 5 stjerner

The person we talked to told us what we needed to know to be able to get help with our Toyota 4Runner in the future if we need any car repairs. He answered questions we had where we could take our veh... Vis mer

Informasjon om virksomheten

  1. Bilforsikringsselskap

Opplysningene stammer fra ulike eksterne kilder

Vehicle Service Contract Provider


Kontaktopplysninger

3,4

Middels

TrustScore 3.5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 60 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 4 av 5 stjerner

I like there Professionalism

I like there Professionalism. The way they reach out to the there Customers such as me is very important. Not just that, they help you with your payment plan. If you're having any financial issues, they are definitely the type of Company, that work with you. I wouldn't change them. ☆☆☆☆☆ IN MY BOOK

2. februar 2026
Vurdert til 1 av 5 stjerner

You are a complete scam and fraud…

You are a complete scam and fraud trying to convince elderly people to
buy a product they do not need.

24. januar 2026
Logoen til Fenix Protect

Svar fra Fenix Protect

This policy is not a "scam". Our policies are with an A+ rated Administrator that has been in business for over 10 years. We have no way of knowing the age of any Customer nor do we ask them for their age. I show you contacted us to set up the policy. All the information on what is covered, the length of time covered and how the policy works was provided. If you no longer wish to keep the policy, you simply need to contact our Customer Service department.

Vurdert til 1 av 5 stjerner

Corrupt letter sent to terrify elderly

I received “Immediate Response Needed” letter that is designed to terrify and bully older people into calling and giving information to purchase unneeded insurance. This practice is abhorrent!! The letter uses language like “This NOTICE is to inform you we have been trying to contact you…about the property’s home owner insurance located at (my address) secured by **CONVENTIONAL HOME LENDER…”. If I weren’t as skeptical as I am, I could have easily been scared into calling. We all know that insurance agents are bullies and do not care about the insured. This company is corrupt.

26. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

The person I spoke with was super nice

The person I spoke with was super nice. However, I have coverage on my vehicle, factory coverage. So I didn't need this. I signed up for it with the understanding I would be reimbursed if I changed my mind. So I am waiting on the full refund, as promised.

18. januar 2026
Logoen til Fenix Protect

Svar fra Fenix Protect

I do show the account was cancelled as requested. The refund has also been processed. This should reflect in your account within 3-5 business days depending on your bank.

Vurdert til 5 av 5 stjerner

Excellent customer service

Unfortunate personal reasons caused me to lose this privilege, not with the vehicle at all, just in personal life and health. Either way this company was very nice and so professional. Definitely would recommend. Transparency was so appreciated without being pressured into anything. Such a refreshing thing. I will be keeping this information and come back as they have gained a loyal new customer.

10. oktober 2025
Vurdert til 5 av 5 stjerner

Really really helpful team over there

Really really helpful team over there, I just wanted to share my gratitude for this company and say that they really took care of me especially the agent Austin I spoke with on the phone he was very friendly and helped me with every single question I had 10 out of 10 would recommend!

12. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Predatory

Predatory.

Background: We received a letter from Fenix sent to our home address.

This company’s marketing is predatory. They send marketing mail via USPS deliberately written to give the impression the letter is sent from the mortgage company and stated to give a scary sense of urgency that preys on consumers.

The mortgage company is named at least twice, including prominently in the header, giving the recipient a clear suggestion the letter is being sent from the mortgage company.

Fenix is mentioned only once at the very bottom and in smaller font.

The format and font of the addressee in the header is also made to look like an official government or legal document.

This company and the people behind it are fraudsters. If they provided legit products or services they wouldn’t need to resort to such manipulation

9. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I was frauded by you all I want my…

I was frauded by you all I want my money refunded or I will contact the police.

2. januar 2026
Logoen til Fenix Protect

Svar fra Fenix Protect

There was no fraud between you and our Company. We had you set up with the highest level of coverage available for the best cost. I do show you reached out to our Customer Service department and they were able to assist you.

Vurdert til 1 av 5 stjerner

Intentional deception

They sent me a letter about home warranty that was clearly explicitly designed to trick a homeowner into think it was a legal requirement associated with their mortgage and could result in significant issues if a policy wasn’t in place. It was also designed to look like it was from the lender.

10. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

I already had a warranty for my car and…

I already had a warranty for my car and when I receive the letter to my mail from you guys I that it was MY warranty, I did call immediately English is my second language but the Spanish line was to busy, at the end of the day, I ended up paying two deposits because I thought it was my warranty and it was expired, i did say all this info in the call. I will say I get scam will that letter.

3. januar 2026
Logoen til Fenix Protect

Svar fra Fenix Protect

I apologize for any miscommunication. We do have a team of Spanish speaking Representatives that could have assisted you. We were never trying to scam you. We just want to make sure all our Customers have the best level of coverage for the best price. I do show that per your request, the policy you set up with us has been cancelled and refunded.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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