After enjoying my foldable exercise bike for a few years, the display suddenly stopped working. I was well out of warranty, so checked the website for a replacement part without success. I decided to... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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FED Fitness support when above and beyond to assist with Recumbent Bike issue. When it became obvious with them and me that the bike was not right, they shipped out a new one. It arrived shortly afte... Vis mer
The customer service was exemplary. Their willingness to help and the daily updates that were supplied let you know that your issue had not been forgotten. I would not hesitate doing business again wi... Vis mer
I had recently purchased a BCAN mini trampoline and a couple of parts were missing. I emailed customer service to have these parts sent to me. Lavender in the customer service department reached out t... Vis mer
4,8
Enestående
87 anmeldelser
Ber kundene om å skrive anmeldelser
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Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
AMAZING customer service. Can’t wait to try the product!
This has been one of the best customer experiences I’ve ever had! I mistakenly ordered the 40” trampoline when I actually wanted the 48”. I looked up if there was a way to cancel the order but I didn’t see that option, however; on their page, under their return policy, I saw that I could email them within 24 hours of placing the order. I sent an email asking to either please cancel the order or to place do an exchange. This happened on a Saturday so I was worried no one would see the email and that 24 hour window will be missed. I was wrong! Almost immediately I received a response. They gave me the option to keep the 40” trampoline and give me a 10% refund. I told them I appreciate the offer but that I really want the 48”. I got a response saying the could definitely do the exchange at no extra cost to me! It was my bad for not looking at what I was ordering but I was treated with such respect and professionalism that it’s so rare to find nowadays. All this to say that I am not only happy with their customer service but I can’t wait to try the trampoline. I’ve read and heard great reviews about it!
13. januar 2026
Anmeldelse skrevet uten oppfordring
Great for light workouts
Product was easy to put together and came faster then expected great for light work outs.
31. desember 2025
Anmeldelse skrevet uten oppfordring
Best Customer Service
What made my experience great was the incredible level of customer service I received from Wendy. Wendy responded quickly and made me feel like my concerns were an immediate priority. She was thoughtful, attentive, and truly willing to do whatever it took to support me and ensure everything was handled smoothly. Nothing felt rushed or transactional—it was clear they genuinely cared about helping. On top of that, their gratitude and appreciation for me as a customer made the experience even more meaningful. I felt valued, supported, and confident that I was in great hands. Thanks you Wendy
5. januar 2026
Anmeldelse skrevet uten oppfordring
My experience with customer service was…
My experience with customer service was exceptional. If I could give 10 stars I would. Because of their prompt courteous response I will always look to Fed Fitness as well as refer everyone looking for high quality fitness products and superior support and service. My highest regards to Customer service Representative Liz who made me feel valued and heard.
2. januar 2026
Anmeldelse skrevet uten oppfordring
I feel that FED Fitness company is very…
I feel that FED Fitness company is very compassionate and cares about their customers.
26. desember 2025
Anmeldelse skrevet uten oppfordring
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
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Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.