Fedex Anmeldelser 

Why do they market and advertise pick up for paid labels?? Paid €20 for a label to sort a return and then the website doesn't allow you to pick any times for any given day on mobile, desktop or the app!

Went to trouble shoot it and apparently its a common issue thousands have reported for years. Called the customer service as a guest and its an AI chat bot that refused to help or pass me to an agent. It would also cut across me when I told it I already attempted what it done. It then told me you cant call and schedule pick up and need to go via the route that doesnt work.

This is the poorest service I've ever experienced with any currier especially considering theyre here years!

Apparently they great in the Uk and central Europe but for Ireland avoid them at all cost!

I received a copy of a book from my son in New York a few months ago. The cost of the book was $29.00. Currently this book costs $39.00 on Amazon.com and 34.53 euro on Amazon.co.uk.

Last week a letter arrived from FedEx with a Tax and Duty invoice for 41.63 euro, based on an invoiced amount of 131.38 euro (changed to 132.22 in the Calculation of Taxes). I am unable to get a human to speak to at any FedEx number but I need a clear explanation of why the book was invoiced at a cost that is clearly greater than the cost of the book.

I placed my order with Walmart on Jan 3, 2026 and was supposed to have gotten my package on January 8. This very stupid driver says he tried to deliver my package but I wasn't at home. That's a lie I've been here at home the whole time. It is going on the 10th this same driver that's been given this route still saying he can't find my apt? Ain't worth a dime. He doesn't use logic with his eyesight this is who they have working for them and it's given them a very bad name. So I called and reported on him and that I want my damn package right away. Because of this lousy stupid driver I will not be using Fedex ever again. Walmart need to use another courier, shipper other than this company.

For 5 days, Fedex is saying our business was closed. It was open all the time. Now, they say they could not get a signature today. We were here all day.

I purchased an item from a company who used fedex as there courier, I paid for express delivery and a week later have still not received my item. FedEx have no idea where it is and there tracking system is completely useless. They have to be the worst large scale courier company in the country. I had no choice but to request a refund from the company I had purchased from and let them deal with getting there package back from FedEx

On 12 December 2025 I attempted to send three parcels at FedEx’s largest Dublin station.

Their website advertises that the process is “completely online,” yet staff refused to accept my parcels without printed labels. No printer was available, and when I asked where to find one nearby, the staff member simply said “I don’t know,” leaving me stranded with a taxi outside.

This is misleading advertising: if FedEx claims the service is online‑only, customers should not be forced into offline tasks like printing. I have lodged a formal complaint with the Competition and Consumer Protection Commission (CCPC) to investigate whether these practices comply with consumer law.

FedEx’s failures are not isolated. Ongoing strikes through ASL Airlines, widespread 1‑star reviews, and even international scandals show systemic issues. The lack of basic facilities and empathy at this station reflects a company culture of apathy. At minimum, every office should provide a printer for customers.

Right now FedEx operates at a 1/5 star level of service that makes a stronger case for automation, robots could at least deliver fully online services with simulated empathy. Ireland deserves better than this.

I bought a pair of boots from Vagabond and needed to return them. Scheduling a pick-up with FedEx has been nearly impossible. The website does not work properly, the scheduling cannot be completed, and it repeatedly says there is no availability for my area.

After contacting the store, FedEx started calling me and scheduled three different pick-ups. They did not show up for any of them. After failing to appear three times, they simply stopped calling or trying to contact me. Then, without any prior notice, they suddenly showed up at my house yesterday, on December 11, 2025. I was not home, and they left a note saying the attempt failed because I was not there.

Today is December 12, 2025, and nothing has been resolved. I have been trying for weeks to return my product, and FedEx has failed at every step of the process: the website does not work, the pick-ups are missed, communication stops without explanation, and they show up randomly with no notice.

This has been an extremely frustrating and completely unnecessary experience. I will avoid using FedEx from now on, and I strongly advise others to do the same.

My parcel from The Netherlands to Ireland has been stolen in FedEx Depot in Dublin. It was an expensive electronic item. Last scan shows it arrived in Dublin and no trace after that. After raising a case with FedEx I was advised there is nothing they can do, case is closed and if I want to I can bring this up with the shipper. I wouldn’t recommend FedEx to any businesses.

FedEx is a company to avoid at all costs. Their driver invents random excuses not to deliver a package, even when the address is perfectly correct. Getting in touch with them is extremely difficult. I will never use this company again to send a parcel.

I have a huge issue with the atrocious tracking website. Dates are shown in numeric US format with no regard to NLS software and conventions elsewhere in the world. So, if my delivery is coming on 12/11/2025, is that 12 Nov or 11 Dec? There is no excuse for such lousy programming. Even if they changed it to an alphanumeric format (e.g. 11 Dec) then it would help.

FedEx Ireland are the most incompetent company in Ireland. They should not be used for residential deliveries and if you are ever ordering anything online, ask if they use FEDEX and demand they use a different delivery company. They expect you to take the entire day off work and wait in your house for 10hrs. They will not leave in a safe place or with a neighbour of your choosing. They have NO customer service!!

My package has been delivered according to Fedex but I have not received it. No possible way to contact them and speak with a human as to where they delivered it to. Address and eircode supplied properly....

We have been in business for over 21 years and recently opened an account with FedEx. Filing a damage claim with them has been an ongoing convoluted process for weeks, We have constantly received emails from them asking confusing questions. We will close the account and continue with USPS and UPS.

After I’ve seen the reviews i wont say more it is a horrible service and unprofessional

This is the worst courier service ever! We pay money for express delivery and you can wait and wait...the packet is not updated last week! nobody know what's going on! but they are first to take money from client! Please lads, never give them deliver your goods! The worst courier service in Ireland!!!

If I could give less I would. Just like everyone else the package wasn’t delivered twice and went to two different addresses twice. Said that it was the fault of the company that I bought from giving the wrong Eircode which is just wrong as I can clearly see the company confirmed the eircode to be the correct one. They said that I confirmed this wrong eircode with them which is just not true as I never even heard of this eircode befire. When I was calling the driver about my package he came off very unprofessional that I should look at the eircode myself and see and ended the call by calling me a racial slur. Filing a complain was useless, as even though the help desk person was nice I didn’t get any further email to file this official complaint. The driver than said he refuses to deliver my package as I was being unprofessional (what??) and since he is the only available driver in the area I have to get it myself in their depot which is hours away. Absolute joke of a company avoid at all costs they are run by incoherent people and clearly can’t follow simple instructions.

Absolutely awful. Terrible company- they give you an arrival date which is complete fantasy & they don't even have the decency to tell you when it's late. Terrible company, horrible people & no sense of respect for their customers.

Twice now on 2 different deliveries I received notification informing me that my must be signed for delivery would be on a certain day. So I stay in all day awaiting same but it doesn't arrive until the next day. Very very annoying, please vendors do not use this sham company.

Parcel was due to be delivered by 6pm. Then changed to “By The End Of The Day” which was up until 8pm - Parcel never arrived at all.

Should be less than one star! Absolutely terrible service. They’re complete liars. They claimed they came to my house twice, but no one was home, which is not true. Then they said my phone number was incorrect, yet when I checked my order, it was perfectly right. Now they’re saying it’ll be delivered today before 10 PM, but seeing all these awful reviews, I seriously doubt it’ll happen. Extremely poor and unreliable service. This is my first time having a delivery through them for a product from abroad , and definitely the last!