Car didn’t feel right after service. Just had a service by a reputable company and found that Fastfit Kingston didn’t change the oil nor the filter. Horrified I’ve been charged for nothing. Will ne... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Booked ahead of appointment to ensure parts. Emailed when left work and even though running late arrived within 45 minutes of closing only to be told would not carry out work Sat outside unti... Vis mer
Paid £170 for two new tyres and tracking to be done. The tracking obviously wasn’t done correctly as my tyres were worn on the insides showing cords 2 months later. I sent an email to the station aski... Vis mer
This review is specifically directed to TRACY KNZMANICH at the Chesapeake Virginia location. She is what makes Fast Fit a pleasant experience. Her smile and happy demeanor put you at ease immediate... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
FastFit Station has been delivering Good Old-Fashioned Service, MOTs, Tyres, Exhausts and more for over 15 years! With 3 separate stations located around the Milton Keynes area, there's no excuse not to pop in for a free tea or coffee while you wait.
Kontaktopplysninger
2 Newmarket Court, Kingston, MK10 0AQ, Milton Keynes
- fastfitstation.com
2,9
Middels
280 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Fast, friendly and very efficient.
Booked my car in for an MOT which was completed 45 minutes after the appointment time. The car failed due to damage to a front tyre, the manager said he could change the tyre, do the tracking and get it back on the system for a re-test. 50 minutes later the car passed its MOT!
I cannot fault Fastfit and will be back next year.
22. mai 2013
Anmeldelse skrevet uten oppfordring
ok...after rectification.
I was not happy to make a return visit of 30 miles to have a wheel rebalanced. Service overall was good though.
21. mai 2013
Anmeldelse skrevet uten oppfordring
Svar fra FastFit Station
Mr Wood,
Thank you for taking the time to leave us with a review. We sincerely apologise for any inconvenience your return journey caused but we are glad you're happy with the service you received.
We would like to thank you for your custom and we hope we can be of assistance in the future.
Kind Regards,
FastFit Station
Friendly and efficient service
I have used Fastfit - Old Wolverton on many occasions mainly for tyres but more recently an MOT and full service and each time their customer service skills match their mechanical skills. Prices are reasonable and I even got use of the courtesy car which was a real winner as I would have really struggled without a car. I would highly recommend this garage to anyone.
21. mai 2013
Anmeldelse skrevet uten oppfordring
Great in every way
Efficient, good value and friendly - what more could you ask for!
20. mai 2013
Anmeldelse skrevet uten oppfordring
Excellent as always
Just a quick visit for an MOT which was completed on time as promised. Free Wifi was an added bonus on this occasion.
20. mai 2013
Anmeldelse skrevet uten oppfordring
Great service, no fuss, exactly what was expected
Great service, added benefit of good waiting area where I could work whilst car being done. Free hot drinks, coffee and tea. Good rates very competitive.
Helpful staff, looked after my laptop whilst I went elsewhere.
20. mai 2013
Anmeldelse skrevet uten oppfordring
Great price delivered on time
Great price.
Easy to order and schedule an appointment
Started work on time and finished quickly.
I thoroughly recommend using FastFit
19. mai 2013
Anmeldelse skrevet uten oppfordring
Toyally upsold
It was my wife who took our car in for a 'MAJOR SERVICE' as I was away for the week. Half way through the day she received a phone call from Fast fit to in form her that a Tyre needed changing as it was worn and the Air conditioning required re-gassing; both of these recommendations were rubbish. The tyres had been swapped over from winter tyres just 3 weeks prior and they were all fine and the air con was also in perfect working order. Had I have been there, then I would have known this and would have rejected the recommendations, this seems to me a case of opportunistic upselling, which I consider unprofessional and immoral. The total bill came to $390, from an original price of £99.99(half price promotion), made so by the two extra items mentioned and two filters 'not' included in the price, which for a major service I'd think that they would be.
15. mai 2013
Anmeldelse skrevet uten oppfordring
Svar fra FastFit Station
Hi Keith,
Thank you for taking the time to leave us with your feedback. We would like to assure you that we take all customer comments seriously and investigate them thoroughly.
We have spoken to the station manager from that day who has informed us that the advice he provided was in the best interests of the vehicle. He has advised us that his recommendation to change the tyre was due to it being worn on the inner edge which could have been a result of incorrect wheel alignment.
With regards to the cabin and fuel filter, for your vehicle it is recommended that these filters are changed 36 months after the vehicles registration and every 2 years thereafter and are therefore not included in the overall yearly service charge. In order to keep the air con system in your vehicle fresh and topped up, it is recommended that this is recharged approximately every 2 years which then removes any potentially harmful bacterial build up. As standard procedure your partner would also have been given the option to decline the work until she had spoken to yourself or had sought a second opinion.
We would like to assure you that all recommendations given are based on the welfare of the customer and their vehicle and we would like to apologise if you feel these recommendations weren't justified.
Again we would like to thank you for leaving your review and we apologise for any inconvenience caused.
Kind Regards,
FastFit Station
efficient and exceedingly comfortable
I waited in a comfortable waiting room with newspapers and coffee whilst a punctured tyre was repaired. I will go back there for new tyres.
13. mai 2013
Anmeldelse skrevet uten oppfordring
Great Experience! Super helpful and polite staff!
Great service! Good prices!
13. mai 2013
Anmeldelse skrevet uten oppfordring
Super speedy very efficient service with a smile.
The lady on reception was extremely helpful and efficient.
Am completely happy with the new tyres I received.
Would definitely recommend you to anybody, and will definitely be back.
13. mai 2013
Anmeldelse skrevet uten oppfordring
Will return
Good service when I bought winter tyres but very cross when I went to get them changed back to summer tread that no one told me I could pay for this in advance and get a discount.
8. mai 2013
Anmeldelse skrevet uten oppfordring
Svar fra FastFit Station
Mr Mercer,
Please accept our sincere apologies for any inconvenience this may have caused. Due to the high demand this offer was introduced at a later date, after you had your tyres fitted. We are glad you are happy with the service you received and we look forward to being of assistance in the future.
Kind Regards,
FastFit Station
Polite and professional service
Car comprehensively serviced at a very competitive rate. Customer contact notifying you of any problems either real or potential first class. All in all a very satisfying
7. mai 2013
Anmeldelse skrevet uten oppfordring
First timer at FastFit, wont be the last :-)
Very satisfied with everything, prompt information and prompt service. Friendly staff and a welcome coffee too. :-)
7. mai 2013
Anmeldelse skrevet uten oppfordring
Helpful staff and efficient service
6. mai 2013
Anmeldelse skrevet uten oppfordring
Top banana!!!! Hope this stands out!!!
Great service, friendly staff and very helpful when I turned up needing help to borrow pliers to get Audi caps off so could get spare on to drive it over for new tyres.
No complaints and nice to be served by happy people definitely recommend the Kingston depo.
Best Regards
Tracey
5. mai 2013
Anmeldelse skrevet uten oppfordring
simply good service
I don't feel at all worried that I'm going to be 'blinded with science' about my car. Very efficient and polite.
3. mai 2013
Anmeldelse skrevet uten oppfordring
Competitive price, very knowledgeable fitters and freandly and helpfull front desk personal.
I found the fitter at your Milton Keynes Kingston branch was exstreamly knowledgeable and went that extra mile to help me. The price was competive against local tyre companies, with the waiting room rally comfortable with fresh coffee on tap and a good selection of newspapers which was a mark improvement to the usual bench seat in a drafty reception and three your old magazines.
Lastly the front desk girl was also helpfull and freandly and contacted me when she said she would and ordered my new tyre straight away to minimise my disruption.
3. mai 2013
Anmeldelse skrevet uten oppfordring
Friendly service
Always a friendly service. However, I recently had four new tyres and then had to pay £30 for tracking. Whilst I appreciate this is probably normal practice, I think the tracking should have been thrown in complimentary.
I am having my service and MOT done at the weekend and I dread to think what other costs there are going to be. I do of course realise that cars cost money and I appreciate the money off vouchers from Fastfit. However, the vouchers never seem to make a huge difference and it would be nice, as I am a regular customer, to get some perks for keep coming back.
The staff, regardless of my whinging, are very nice.
28. april 2013
Anmeldelse skrevet uten oppfordring
Svar fra FastFit Station
Hi Patrick,
Thank you for taking the time to leave us with a review, we're glad you were happy with the friendly service you received. All of our discount vouchers are designed to save our customers a few extra pennies here and there, however, we are looking into a customer loyalty scheme for the future which will definitely be of use to yourself.
We'd like to thank you for your loyal custom and we look forward to being of service in the future.
Kind Regards,
FastFit Station
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