Farmfoods Anmeldelser 

723
TrustScore 2.5 av 5

2,6

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Se hva andre synes

Vurdert til 1 av 5 stjerner

Budget-focused frozen food chains like Farmfoods Ltd primarily stock highly processed, pre-packaged convenience items. Because these products are manufactured for a low price point and a long shelf-l... Vis mer

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Vurdert til 1 av 5 stjerner

Never been nor would I! Tell the people whoever deliver your leaflets that when it says don’t put them through a door that say don’t or says no leaflet etc not to do it because out of principle I wo... Vis mer

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Vurdert til 3 av 5 stjerner

Farmfoods is a good store but if Gravesend is anything to go by then it desperately needs to give staff training on customer relations. One almost took my head off oprning a freezer but on acknowledge... Vis mer

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Vurdert til 5 av 5 stjerner

ABSOLUTELY FANTASTIC PLACE TO SHOP TELFORD HOLYHEAD ROAD STORE. EVERYTHING I NEEDED AFTER A LONG 12HR SHIFT IN EMI FACILITIES. THE STAFF WERE VERY UNDERSTANDING AND VERY HELPFUL INDEED. ESPECIALLY S... Vis mer

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Informasjon om virksomheten

  1. Supermarked
  2. Leverandør av matprodukter
  3. Dagligvarebutikk

Skrevet av virksomheten

Farmfoods, a Scottish family business, has served Great Britain for over 60 years. From a butcher shop in Aberdeen we have grown to more than 300 stores and four distribution centres nationwide. We work hard to bring you the best value on the food your family enjoys and on the household essentials your family needs. In addition to frozen food we sell groceries, chilled foods, bread, milk, fresh fruit and vegetables along with a range of household items. Across our ranges you will find the brands you know and trust at prices you will love. Our specialism is frozen food and we believe passionately that frozen food is the best solution for most family meals. Our exclusive label chicken, beef, turkey, lamb, pork, fish and vegetables are all as fresh as the day they were frozen and because there is almost zero waste, great value too. We are a family business and our owners work in and lead our business every day. We think, particularly in today’s corporate world, this is a real strength. We are a diverse team of around 4,000 people who share a passion for getting a great job done. Whether they work in a distribution centre, a retail shop or an office, Farmfoods people are trusted to take responsibility for their work and to have control of delivering a great value, simple and friendly operation.


Kontaktopplysninger

2,6

Under middels

TrustScore 2.5 av 5

723 anmeldelser

5 stjerner
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1 stjerne

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2,6

Alle anmeldelser

(723)

151 anmeldelser i de siste 12 månedene

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Vurdert til 1 av 5 stjerner

I will never shop at Farmfoods again

I will never shop at Farmfoods again! I went to my local farmfoods in Kirkby in ashfield to find that mainly all the meat they sell is Halal. They had a section that clearly stated Halal ok fair enough but then going through all the other meats on the general isles they were all labelled Halal anyway! I will not support this cruel practice in the UK and neither should Farmfoods! AVOID!

9. oktober 2025
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Svar fra Farmfoods

Hi Sir/Madam

Thank you for your email.

I can confirm that all of our halal food items are marked as such in our shops and that we do sell a range of products, including several that are not halal.

For more information, I can advise that our halal statement can be found on our website.

Kind regards

James Curran

Vurdert til 1 av 5 stjerner

Halal Frozen Meat Only, Unable to find Non Halal Frozen Meat at Carlton Square Nottingham (Updated after generic response)

I shopped at the Carlton Square branch of farm foods and was disappointed to find that there was no frozen meat that catered to my needs. All of the meat was halal other than the pork. I have no problem if that’s what other people want despite the cruelty but for it to be impossible to find any non halal frozen meat is unacceptable. I didn’t believe this at first as someone notified me of this and I had doubts but after shopping there today, I can confirm that it is true. Won’t bother going back again.

Update following the generic response given to me and everyone else with the same concerns. They mention they have a few non halal products but this should be the main products with halal being the select few. I did ask a store assistant for some none halal chicken and she couldn’t find any so clearly they don’t have a non halal alternative as said within their response. It is shameful that such a big brand have no concern for the welfare of animals or customers and just respond with a lame generic excuse. I’m sure the person who responded from farm foods must in reality be ashamed and embarrassed themselves but the pay cheque is a little more important to them. They say it’s all clearly labelled but it is not on all products. I believe if they told customers as soon as they walked in that the majority of products were halal, they would shop elsewhere. It’s time to make customers aware.

24. januar 2026
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Svar fra Farmfoods

Hi Sir/Madam

Thank you for your email.

I can confirm that all of our halal food items are marked as such in our shops and that we do sell a range of products, including several that are not halal.

For more information, I can advise that our halal statement can be found on our website.

Kind regards

James Curran

Vurdert til 5 av 5 stjerner

Bargains

Visited farmfoods in Dunfermline for first time in many years and will be back. Reason I haven't been for years is because I compared it to Iceland but it's so much better, I noticed on my receipt that many of my single purchases were actually multi buys and I saved a good bit money.
I don't eat halal meat and I noticed there were freezers full of it.
All I need to do to not support this is to not buy it, we can't leave negative reviews because of a few freezers of halal meat. There is mostly non halal meat so don't worry folks, farmfoods isn't becoming an all halal store.
Many bargains throughout the store some things 19 and 39p , reminds me of farmfoods from the 90s.
I'll definitely be back, lots of processed and ultra processed food but also many non processed food for example halls pork fillet 2 for £5 no added water just as good as the butchers except the butchers is £7.50 each
I was annoyed that I couldn't get to try the Irish butter I didn't want ten blocks, just one. The milk was 3 jugs for £3, amazing! 15 baby bells for £2.99 I'll definitely be back and friendly staff too

19. januar 2026
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Svar fra Farmfoods

Hi Stephen

Thank you for taking the time to contact us with that lovely feedback! We will be getting more of the Irish Butter into our shops next week. In the meantime, I have shared your comments with our Commercial team for their information!

Kind regards

James Curran

Vurdert til 1 av 5 stjerner

NASTY SENIOR STAFF

nipped into Liverpool Speke shop recently and was appalled to overhear an assistant manager call Beth talk to a younger staff member in a nasty disrespectful manner even aiming personal insults at the girl onlooking customers were not happy I for one will shop elsewhere
Till staff 5 star

18. november 2025
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Svar fra Farmfoods

Hi Dave

Thanks for taking the time to write to us about this and please accept my sincere apologies for this incident. I have today passed your comments onto our senior management team. If you could contact our Customer Services team, quoting your reference number (1005633JC), that would be appreciated.

Kind regards

James Curran

Vurdert til 5 av 5 stjerner

Again I have had a pleasurable visit to…

Again I have had a pleasurable visit to greenwood avenue hull shop..l am disabled with various problems but the staff are always helpful and friendly especially a relatively new lady Donna..understand my quirky humour and always treats me with respect,as does the rest of the staff..l live just as close to Iceland and Herons but feel the prices ( l am 74) make my decision to shop there easier..many thanks to the staff..Barry Kipling

14. januar 2026
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Svar fra Farmfoods

Hi Barry

Thank you for taking the time to let us know about about your recent positive experience in our Greenwood Avenue shop! I have today passed these comments onto the shop team and Donna for their information!

Kind regards

James Curran

Vurdert til 1 av 5 stjerner

Dreadful animal cruelty at the hands of Farmfoods

I note from their recent flyer that landed on my doormat that they seem to be majoring in the sale of Halal food i.e. meat from animals that have been subjected to barbaric ritual slaughter where they bleed to death while other animals in the queue watch on in despair as they know that the same fate is coming their way. There is absolutely no need for religious slaughter in a civilised society. Farm Foods should be ashamed of themselves.

14. januar 2026
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Svar fra Farmfoods

Hi Sir/Madam

Thank you for your email.

I can confirm that all of our halal food items are marked as such in our shops and that we do sell a range of products, including several that are not halal.

For more information, I can advise that our halal statement can be found on our website.

Kind regards

James Curran

Vurdert til 1 av 5 stjerner

Farmfoids are now selling halal food

Farmfoids are now selling halal food, on the quiet. I do not want to buy halal food. The UK has strict laws governing the slaughter of animals and halal doesn't conform to this. I will not be spending my money in Farmfoods ever again. Businesses should be made to show a sign before you enter the shop showing that they sell halal food. People of Pitsea be warned.

10. januar 2026
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Svar fra Farmfoods

Hi Sir/Madam

Thank you for your email.

I can confirm that all of our halal food items are marked as such in our shops and that we do sell a range of products, including several that are not halal.

For more information, I can advise that our halal statement can be found on our website.

Kind regards

James Curran

Vurdert til 1 av 5 stjerner

Wavertree Store - Assualt

I recently witnessed a truly disturbing incident at the Wavertree branch (29/12/2025). I watched a staff member charge and then physically assault a shoplifter by pushing him into glass cabinets, onto the floor, and then punching him in the head repeatedly while he was on the ground begging him to stop (the shoplifter had not left the store and so had technically not stolen anything yet). The level of violence was terrifying—glass was smashed, and my vulnerable mother was nearly knocked over and trapped against a freezer during the scuffle. She is now suffering from severe anxiety and is afraid to leave the house almost two weeks later as she is extremely vulnerable as it is.

To make matters worse, when I called the police (as the violence was excessive and I feared it was going to escalate given there was glass shards all over the floor), the staff member turned on me, calling me a "grass" and prevented me from re-entering the store to check on my mother who has severe anxiety. I recognise shoplifting is a crime and normally I would be the first to have jumped in to help the staff member if he had used reasonable force to restrain him but this was a full on violent assualt with the intention of causing serious harm. This person is a risk to the public if he reacts like that to stolen jars of coffee. He was not even wearing a uniform and so at first I did not realise he was staff.

I raised a formal complaint with Head Office regarding this gross misconduct and the trauma caused to my family. While they admitted the behaviour was "well outside their level of service," their gesture of goodwill was a £20 voucher. To offer such a small amount after my mother was endangered and I was verbally abused by their aggresive staff member feels like a cheap insult. The impact of this event will be longlasting for my mother and has caused her serious trauma. Customer safety and professional standards are clearly not taken seriously here.

29. desember 2025
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Svar fra Farmfoods

Hi Aaron

Thank you for your recent review. Having looked into this further, I can see that this matter is still being investigated and I can assure you that this is still being looked into.

Kind regards

James Curran

Vurdert til 1 av 5 stjerner

Frozen Lychees

Frozen Lychees. I defrosted them they were rank

3. januar 2026
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Svar fra Farmfoods

Hi Sir/Madam

I am sorry to hear that you have had a problem with our 500g Frozen Lychees. If you could contact our Customer Services team (csteam@farmfoods.co.uk) quoting your reference number (1004499JC), I'd be happy to look into this further.

Kind regards

James Curran

Vurdert til 1 av 5 stjerner

Smell of plastic bags and fruit inside !

I went to the farm foods in Preston and bought 3 bags of fruit. When I got home I found the bags had an awful chemical smell . The fruit also smelt the same . Is this normal for bags to smell this way?

1. januar 2026
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Svar fra Farmfoods

Hi Helen

I am sorry to hear about your recent purchases from our Preston shop. If you could contact our Customer Service department, quoting your reference number (1004433JC), I'd be happy to look into this further with our suppliers.

Kind regards

James Curran

Vurdert til 1 av 5 stjerner

I visited the Farm Foods in Accrington …



I visited the Farm Foods in Accrington on December 30, 2025 and had a very negative experience with a staff member named Robert. I suffer from anxiety and depression, and asked him twice for help finding a product near the crowded payment desk. He showed no willingness to assist, which left me feeling ignored and overwhelmed. Thankfully, another staff member stepped in kindly.

However, the lack of professionalism from Robert triggered a panic attack and breakdown as I left the store. This could have been avoided with better customer service, especially for those with mental health issues. I hope Farm Foods invests in staff training to prevent this from happening to others. Not recommended for anyone needing supportive service. 1/5 stars.

30. desember 2025
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Svar fra Farmfoods

Hi Adam

I am sorry to hear about the issues you have had in our Accrington shop, and I can confirm receipt of your recent emails. I have today passed your comments onto the Area Manager of the shop and we will be in touch shortly.

Kind regards

James Curran

Vurdert til 5 av 5 stjerner

Brilliant customer service

The staff at the Waterloo Road branch in Blackpool are always very friendly and helpful .

30. desember 2025
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Svar fra Farmfoods

Hi Sir/Madam

Thank you for your kind comments which I have shared with the team at Blackpool WR!

Kind regards

James Curran

Vurdert til 4 av 5 stjerner

I found mainly their own brands to very…

I found mainly their own brands to very good vale for money and overall it makes shopping a surprise.
I had a scanning error and the total was wrong, so I went back to store and was treated very fairly and accurately
Thanks

28. desember 2025
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Svar fra Farmfoods

Hi Sir/Madam

Thank you for taking the time to write to us about this. I am pleased to hear that this problem was resolved by one of our team, however I am still sorry to hear about your experience. If you could contact our Customer Services team, quoting your reference number (1004259JC), I'd be happy to look into this further.

Kind regards

James Curran

Vurdert til 1 av 5 stjerner

Used to be Good Value but prices

Used to be Good Value but prices, lack of value for money seem to be gathering pace. Shrinkflation seems to be kicking in, this is Not Helpled by the lack of money off vouchers based on spend, presently only 2 vouchers seem to be available on any of the emails received!! So No different date or individual voucher codes to support multiple purchases within a month etc, lots of the promotional emails don't even include discount code vouchers now, and lover last month same codes repeated so you you might get 1 X £5 off for a £60 spend & 1 X £2 off a £25 spend, so thats it ,NOT as generous as they used to be , seems that now vouchers are resticted that Iceland could be better value !!

28. desember 2025
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Svar fra Farmfoods

Hi Andrew

Thank you for taking the time to write to us. I can advise that a range of factors are considered when determining the denominations of conditional spend vouchers available. We do appreciate all feedback from our customers and your comments have been passed on to our senior management team for their information.

Kind regards

James Curran

Vurdert til 1 av 5 stjerner

No receipt given or offered.When I…

No receipt given or offered.When I asked for one the man asked if I thought he was psychic .Very rude

26. desember 2025
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Svar fra Farmfoods

Hi Cherry

Thank you for letting us know about this issue and please accept my sincere apologies for this. If you could contact our Customer Services team at info@farmfoods.co.uk, quoting your reference number (1004256JC), our team would be happy to look into this further.

Kind regards

James Curran

Vurdert til 1 av 5 stjerner

Farmfoods Galston, not very helpful

On way to Killie, thought I'd shop local in Galston, went to Farmfoods checked for my trolly token and didn't have it, only had 96p in my purse, shop empty, asked if they had a token as i've lost mine and not enough for a £1 and was in for my shopping and I was told no, so on way to Iceland in Killie who if in need provides a token. I need to go back to carrying money 🤬🤣😂. Don't think I will be back though, shame, it was my first experience of this new shop, anyway got to Iceland and they had a stack of tokens at the till and it was handed over with a smile, well done Iceland.

20. desember 2025
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Svar fra Farmfoods

Hi Carole

I am sorry to hear about this issue in our Galston shop. I have today passed your comments onto the Area Manager who will look into this matter further.

Kind regards

James Curran

Vurdert til 5 av 5 stjerner

Great food at amazing prices

I only recently started shopping at Farmfoods and now visit at least monthly to stock up my freezer.
Fantastic range of frozen foods- lamb, fish, beef, vegetables etc. Delighted with the ice cream flavors.
I regret not discovering this gem of a supermarket sooner. I now highly recommend it to my colleagues, friends and family.

16. desember 2025
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Svar fra Farmfoods

Hi Ayesha

Thank you for those kind comments about Farmfoods, and I'm glad you're so delighted with our range of meat and Ice Cream! I have shared your comments with our Commercial team for their information.

Kind regards

James Curran

Vurdert til 5 av 5 stjerner

Sutton in Ashfield branch is 5 stars…

Sutton in Ashfield branch is 5 stars plus
Had to write and say we love this shop every single time myself or a family member calls in they are so pleasant nothing is too trouble directing you to the right section or even helping you with vouchers they are so polite professional and friendly there is even one young man who upsells he does a terrific job for you farnfoods .., never known a shop like it and would travel out my way to get to it . All the food is so reasonably priced and I don’t know why there are moans on here about quality ! Thank you farnfoods we appreciate you .

13. november 2025
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Svar fra Farmfoods

Hi Sir/Madam

Thank you for those lovely words in relation to our Kirkby in Ashfield shop and I have today passed your comments onto the shop team and our senior management team for their information.

Kind regards

James

Vurdert til 2 av 5 stjerner

Dodgy fresh milk.

I don't like to leave a bad review for Farmfoods because they sometimes have great deals on short dated crisps, chocolate, biscuits and cheese, which is the main reason I visit. In fact, the short dated Cadbury's stuff is currently superior to other shops because they haven't reduced the pack size or chocolate content yet.
I have to complain about the fresh milk though. I have been tempted to buy this a few times because of the price. Its their own brand and not sold as short dated but it goes off before its sell by date and this has happened regularly; in summer and most recently last week. Milk from larger supermarkets always lasts us beyond sell by dates and the sell by date is also longer. It may be a local problem in Hereford store and would be interesting to know if this is a national problem because they buy dodgy milk or have a logistics problem.

15. desember 2025
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Svar fra Farmfoods

Hi Paul

I'm sorry to hear that you've had a problem with a bottle of milk purchased from our shop. If you could contact our Customer Services team, quoting your reference number (1003577JC), I would be happy to look into this further for you.

Kind regards

James Curran

Vurdert til 5 av 5 stjerner

Amazing Service

I visited the Horbury Road store in Wakefield and whenever I get served by Paul - he always give the most amazing service, he is the epitome of it. Can’t thank him enough for always brightening my day.

15. desember 2025
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Svar fra Farmfoods

Hi Maira

Thank you for taking the time to share those lovely comments about Paul from our Horbury Road shop. I have today passed these comments onto him to ensure that he has seen them!

Kind regards

James Curran

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