Absolutely fantastic customer service! I’ve contacted Fanhome a couple of times now, and every time their staff have been friendly, polite and genuinely keen to help sort things out. It’s refreshing t... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Once everything sorted out it was great but as I was signing up I wanted to double check that I signed up for premium and it would have been helpful if there was a message on my account that the subsc... Vis mer
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SOOO FAR I LOVE THE SIZE & TOTAL DETAIL OF THE RED BULL FORMULA ONE CAR IS JUST THE COOLEST MODEL I HAVE EVER ASSEMBLED IN MY LIFE !!! : JUST KEEP MAKING THESE MAGNIFICENT MODELS!!!
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Awesome service and very friendly staff I spoke with on the phone to sort out an issue. The DeLorean build is an exciting project and i cannot wait for each delivery to arrive. The quality and attenti... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
WE EXIST TO MAKE FANDOM STORIES YOU LOVE, LAST FOREVER. From our high quality catalogue to our unrivalled range of popular and rare figures, all our products are original in-house designs you won't find anywhere else. Be inspired by our exclusive content.
Kontaktopplysninger
Storbritannia
- +44 20 3991 1199
- support@uk.fanhome.com
- fanhome.com
4,1
Bra
12k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 99 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Just love everything about it
29. september 2026
Svar fra Fanhome
Hi Yovanka Abreu,
Thank you so much for your fantastic review! We’re thrilled to hear you’re enjoying your subscription/purchase. Your support means a lot, and we look forward to continuing to bring you great experiences each month!
Warm regards,
The Fanhome Team
So far so good 👏
31. juli 2026
Svar fra Fanhome
Hi MR ALEC FRANCIS,
Thank you so much for your fantastic review! We’re thrilled to hear you’re enjoying your subscription/purchase. Your support means a lot, and we look forward to continuing to bring you great experiences each month!
Warm regards,
The Fanhome Team
MY RED BULL FORMULA ONE CAR IS A MASTER PIECE!!!
SOOO FAR I LOVE THE SIZE & TOTAL DETAIL OF THE RED BULL FORMULA ONE CAR IS JUST THE COOLEST MODEL I HAVE EVER ASSEMBLED IN MY LIFE !!!
: JUST KEEP MAKING THESE MAGNIFICENT MODELS!!!
8. oktober 2026
Svar fra Fanhome
Hi GARY H.MCGRAW,
Thank you so much for your fantastic review! We’re thrilled to hear you’re enjoying your subscription/purchase. Your support means a lot, and we look forward to continuing to bring you great experiences each month!
Warm regards,
The Fanhome Team
They responded very quickly to my request
They responded very quickly, and were professional
9. oktober 2026
Svar fra Fanhome
Hi Greg,
Thank you so much for your fantastic review! We’re thrilled to hear you’re enjoying your subscription/purchase. Your support means a lot, and we look forward to continuing to bring you great experiences each month!
Warm regards,
The Fanhome Team
The model itself is awesome and so…
The model itself is awesome and so detailed the issue I’ve been having is how each month you will be surprised as to how much it will cost from months costing anywhere from $2.00 to $87.00 other months. The subscription never seems to be the same and the model itself is yes the nicest I’ve seen thus far it will cost nearly $3,000.00 in total! So unless you are an extreme modellist or have a lot of $ to blow this might not be the thing for you! I’m only in the 4th month and have spent well over $300.00 and am only on stage 15 out of I believe 120 total stages if that helps you paint the picture in the price. Myself, I’m waiting to get all the stages or at least 1/2+ before I start to assemble the Ducati super bike but seems I still have a long way and a lot of $ to spend before I’m at that point. I’m going to stick it out at this point because if I skip a month for whatever reason they will cancel my subscription and I’ll be forced to start all over! So take everything into consideration when making your decision on whether you should start this adventure and investment. Good luck. Hope this helps…
28. september 2026
Svar fra Fanhome
Hi Tim,
We appreciate you sharing your experience with our collection. Your feedback is very valuable to us, and we will take it into account for future improvements.
We hope you continue enjoying the collection!
Sincerely,
Fanhome
Svar fra Fanhome
Hi ladypashergmail.com,
Thank you so much for your fantastic review! We’re thrilled to hear you’re enjoying your subscription/purchase. Your support means a lot, and we look forward to continuing to bring you great experiences each month!
Warm regards,
The Fanhome Team
Absolutely fantastic customer service
Absolutely fantastic customer service! I’ve contacted Fanhome a couple of times now, and every time their staff have been friendly, polite and genuinely keen to help sort things out. It’s refreshing to deal with a company that actually seems happy to help rather than making you feel like you’ve ruined their day by asking a question! Brilliant service, especially these days when good customer support seems to be becoming something of a rare collector’s item! :)
13. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Fanhome
Hi Dan Tube,
Thank you so much for your fantastic review! We’re thrilled to hear you’re enjoying your subscription/purchase. Your support means a lot, and we look forward to continuing to bring you great experiences each month!
Warm regards,
The Fanhome Team
Not sure what’s all involved
8. oktober 2026
Svar fra Fanhome
Hi Greg Stickney,
Thank you for sharing your thoughts! We’re glad you had a positive experience with us, and we truly appreciate your support. Your feedback helps us keep improving.
Best wishes,
The Fanhome Team
Svar fra Fanhome
Hi Michael,
Thank you so much for your fantastic review! We’re thrilled to hear you’re enjoying your subscription/purchase. Your support means a lot, and we look forward to continuing to bring you great experiences each month!
Warm regards,
The Fanhome Team
Your quality products
8. oktober 2026
Svar fra Fanhome
Hi Frank Rodriguez,
Thank you so much for your fantastic review! We’re thrilled to hear you’re enjoying your subscription/purchase. Your support means a lot, and we look forward to continuing to bring you great experiences each month!
Warm regards,
The Fanhome Team
Svar fra Fanhome
Hi John,
Thank you so much for your fantastic review! We’re thrilled to hear you’re enjoying your subscription/purchase. Your support means a lot, and we look forward to continuing to bring you great experiences each month!
Warm regards,
The Fanhome Team
Always helpful and the always fix the saluction
They are helpful they get u ur stuff the help with your problem with delivery
8. oktober 2026
Svar fra Fanhome
Hi Robert,
Thank you so much for your fantastic review! We’re thrilled to hear you’re enjoying your subscription/purchase. Your support means a lot, and we look forward to continuing to bring you great experiences each month!
Warm regards,
The Fanhome Team
Svar fra Fanhome
Hi Angel Rosado,
Thank you so much for your fantastic review! We’re thrilled to hear you’re enjoying your subscription/purchase. Your support means a lot, and we look forward to continuing to bring you great experiences each month!
Warm regards,
The Fanhome Team
I received my first items in a timely…
I received my first items in a timely manner..
28. september 2026
Svar fra Fanhome
Hi Derrick,
Thank you so much for your fantastic review! We’re thrilled to hear you’re enjoying your subscription/purchase. Your support means a lot, and we look forward to continuing to bring you great experiences each month!
Warm regards,
The Fanhome Team
Fanhome Experience
I am really enjoying building the model from scratch I have started on another one while I wait for most assembly parts being send wished they would send the subscriptions faster as I am enjoying the build to much.
5. oktober 2026
Svar fra Fanhome
Hi Fraser,
Thank you so much for your fantastic review! We’re thrilled to hear you’re enjoying your subscription/purchase. Your support means a lot, and we look forward to continuing to bring you great experiences each month!
Warm regards,
The Fanhome Team
There has never been a problem with…
There has never been a problem with fanhome, always good customer service.
11. oktober 2026
Svar fra Fanhome
Hi Frazer King,
Thank you so much for your fantastic review! We’re thrilled to hear you’re enjoying your subscription/purchase. Your support means a lot, and we look forward to continuing to bring you great experiences each month!
Warm regards,
The Fanhome Team
Svar fra Fanhome
Hi Adam C,
Thank you so much for your fantastic review! We’re thrilled to hear you’re enjoying your subscription/purchase. Your support means a lot, and we look forward to continuing to bring you great experiences each month!
Warm regards,
The Fanhome Team
Always check your delivery
Always seems to be missing something in my delivery but the team replaces it quickly.
7. oktober 2026
Svar fra Fanhome
Hi Christopher,
Thank you for sharing your thoughts! We’re glad you had a positive experience with us, and we truly appreciate your support. Your feedback helps us keep improving.
Best wishes,
The Fanhome Team
Svar fra Fanhome
Hi Beth,
Thank you so much for your fantastic review! We’re thrilled to hear you’re enjoying your subscription/purchase. Your support means a lot, and we look forward to continuing to bring you great experiences each month!
Warm regards,
The Fanhome Team
Svar fra Fanhome
Hi Jerome,
Thank you so much for your fantastic review! We’re thrilled to hear you’re enjoying your subscription/purchase. Your support means a lot, and we look forward to continuing to bring you great experiences each month!
Warm regards,
The Fanhome Team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.